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Solved The user profile service failed the logon

Jules11

New Member
Messages
3
#1
This morning when i attempted to log onto my laptop I kept getting the message "The User Profile Service failed the logon. The User
Profile failed to load."

Fortunately after Googling the error message, I found someone who had a similar error whereby the profile had entered a backup state. As i only have one account (the admin account) I logged on using safe mode and modified the keys
under HKLM\Software\Microsoft\Windows NT\Current User\ProfileList\ using regedit and made the appropriate changes. This did NOT work!! I have tried making a new account but can't as I only have the one account and it's not enabling me to 'manage another account'.

What can I do now??? Do I have to delete my corrupted profile? I have seen instrustions for doing this on the microsoft website but how do I then log on to create a new profile if i delete the only exisiting profile on my comp?

Please, please help!!!!!
:cry:

Jules
 

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richc46

Staff member
Vista Guru
Gold Member
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20,105
Location
Fairfield County, CT
#2

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT

Jules11

New Member
Messages
3
#3
i have already taken these steps i was just worried about deleting my profile when i know that safe mode does not allow me to create a new one... especially since my profile is the only account on the comp..

:( But thankyou anyway !
 

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richc46

Staff member
Vista Guru
Gold Member
Messages
20,105
Location
Fairfield County, CT
#4

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT

richc46

Staff member
Vista Guru
Gold Member
Messages
20,105
Location
Fairfield County, CT
#6
Glad that it all worked out for you Jules
Good luck and come back often just to learn or with questions
 
Last edited:

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
Messages
1,351
Location
Canada
#7
thanks, it worked! :)
Pardon my butting in....

It is my recommendation that you have two ( 2 ) admin accounts, one of which will be your emergency admin account.
You will always have an admin to logon to if one fails to do so, such as this case of yours.

2 options :

1. Keep the built-in admin account active with a secured password. Some will disagree with me on this, but that is another subject matter.

2. Create another admin account and only use it for emergency, such as this.
 

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