Solved Transfering mails from Windows Mail x64 to WM x32

ChatNoir

New Member
Hi there, I made some searches but didn't find something to help me really so I'm making this new thread.

I want to move my parent's mails (Windows Mail) and contacts from my own computer (Ultimate x64) to my parent's brand new laptop (Home x32).
I suppose the contacts won't be an issue and I'll be able to drag and drop them but I have a problem with the mails.

I first tried the windows tool : I made the save file on an external drive but when I tried to import it to the laptop, it didn't worked. It said that x64 to x32 isn't possible.
Then, I tried the 'Export' feature of WM but it crashes in the middle of the operation and don't tell what the problem is of course. :cry:

With OE, I would have dragged and dropped the db directory on the laptop and managed to make it work, but the WM directory seems a bit more complicated.

So, does anyone have an idea to get rid of the problem ?

I have though that maybe exporting to Outlook (with the WM feature) and then import that on my parent's laptop (who also has Office installed) but I'm not sure it would work either and I'd prefer then to use the simple WM over the big Outlook.
 

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Brink

Staff member
mvp
Hello ChatNoir, and welcome to Vista Forums.

See if you can export the messages to the desktop first, then copy the folder on the desktop over to the external drive or some other media. Afterwards select that folder while importing. Double check with the tutorial below to see if there may have been something different that you did instead.

http://www.vistax64.com/tutorials/90298-windows-mail-messages.html

Hope this helps,
Shawn
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
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    Intel i7-8700K 5 GHz
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    ASUS ROG Maximus XI Formula Z390
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    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
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    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone
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    512 GB M.2 SSD

ChatNoir

New Member
I did exactly what's in the tutorial you linked and that's when I got the error. Between steps 8 and 9. The backup stops after some messages and folders.
I'll try it again this evening at home and I'll make some Screenshots too. I'll even try this in safe mode.
 

My Computer

System One

  • CPU
    C2D E6600
    Motherboard
    Asus P5B-E Plus
    Memory
    4x 1GB OCZ
    Graphics Card(s)
    8800GTS 640Mo
    Monitor(s) Displays
    NEC 17" CRT
    Screen Resolution
    1280x1024
    PSU
    M12 550
    Case
    P182B
    Mouse
    MX310
    Keyboard
    G15 v1
    Internet Speed
    8 Mb

Brink

Staff member
mvp
ChatNoir,

You may have some database corruption in Windows Mail causing this. Use the free program WMUtil to do the Repair Database and Compact Database options to see if it can repair it for you and allow you to export you messages afterwards.
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    1TB Samsung 970 EVO Plus M.2,
    250GB Samsung 960 EVO M.2,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Mouse
    Logitech MX Master
    Keyboard
    Logitech wireless K800
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD

ChatNoir

New Member
Well, I tried again yesterday to Export the mail directly on the external drive with no succes. I then tried on the Desktop as you proposed and it worked. When I moved the directory to the drive, Vista asked about file attributs so I suppose it was the reason why the backup could be done directly to the drive.

It was finally quite simple but I didn't though there could be a problem with the drive. ;)

Thanks for the help.

Edit : I can't acces to the 'solved' tag on my initial post so I suppose an Admin or a Mod must do that.
 

My Computer

System One

  • CPU
    C2D E6600
    Motherboard
    Asus P5B-E Plus
    Memory
    4x 1GB OCZ
    Graphics Card(s)
    8800GTS 640Mo
    Monitor(s) Displays
    NEC 17" CRT
    Screen Resolution
    1280x1024
    PSU
    M12 550
    Case
    P182B
    Mouse
    MX310
    Keyboard
    G15 v1
    Internet Speed
    8 Mb

Brink

Staff member
mvp
You're welcome. I'm happy to hear that you got it sorted out. :)

Marked solved ;)
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    1TB Samsung 970 EVO Plus M.2,
    250GB Samsung 960 EVO M.2,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Mouse
    Logitech MX Master
    Keyboard
    Logitech wireless K800
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD
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