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Unidentified network???

#1
Ok, so i have looked at a lot of other threads about the unidentified network thing and the main thing about those other threads is that they revolve around wireless connections which doesn't help me. Plus i'm not sure if that has any relevance.

(setup): I have an HP touchsmart desktop with windows vista home premium (i don't think all the spec are necessary, if so please let me know)

(problem): A few weeks ago i was able to connect to the internet and then out of nowhere the computer tells me that it is connected to an unidentified network and won't connect to the internet at all. It is connected via ethernet cable. I have enabled and disabled the drivers as well as firewall, gone through the updates, did roll backs, tried a system restore and reset both the modem and the computer and so far nothing has worked. Oh, and i have tried letting the computer diagnose and repair and i get a notice that says that the network adapter is experiencing driver or hardware issues with some options ( if necessary i can provide a screen shot)

(thoughts): There cant be anything wrong with the modem due to the fact that I have 2 laptops connected wirelessly and they work perfectly fine, which is also how I am posting this thread. I didn't install or remove any programs before the problem started so I don't think i have to worry about anything like that.

(question): So after all that can someone please tell me what i am missing? Could the ethernet card in the computer be the problem? Any thoughts on the situation would be helpfull
 

My Computer

Yard Dog

Vista Guru
Gold Member
usa us_florida
#2

My Computer

System One

  • Manufacturer/Model
    Emachine ET 1161-05
    CPU
    AMD Athlon 64 LE-1640
    Motherboard
    eMachines MCP61PM-GM (Socket AM2 )
    Memory
    2.00 GB Dual-Channel DDR2 @ 387MHz (6-6-6-18)
    Graphics Card(s)
    Acer E181H (1280x768@60Hz) 128MB GeForce 6150SE nForce 430 (
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Name Acer E181H on NVIDIA GeForce 6150SE nForce 430
    Screen Resolution
    1280x768 pixels
    Hard Drives
    ST316081 5AS SCSI Disk Device
    PSU
    MCP61PM-GM 9000 NVIDIA Chipset Model MCP61 Chipset Revisio
    Case
    Tower
    Cooling
    Fan Speed 1247 RPM
    Mouse
    PS/2 Compatible Mouse
    Keyboard
    Standard PS/2 Keyboard
    Internet Speed
    http://www.speedtest.net/result/1538974261.png

Patonb

Vista Guru
Gold Member
canada
#3
does your touchsmart have wifi? From my readigs, they usually do.

Make sure that the wireless (if you do have it) is disabled/unconnected.

Welcome to TF
 

My Computer

System One

  • CPU
    Dual L5639 // i7 950 @ 4.0Ghz
    Motherboard
    Evga SR-2 // Gigabyte x58a-ud3r
    Memory
    12Gig Corsair XMS3 // 6Gig OCZ Gold
    Graphics Card(s)
    gtx 560 ti // gtx 260-216
    Monitor(s) Displays
    Dual 22" // Headless
    Hard Drives
    OCZ aGILITY 3, 120Gig + Seagate 500Gig x 2
    PSU
    Silverstone da700 // Corsair 520hx
    Case
    Rosewill BlackHawk Ultra // Antec 900v1
    Cooling
    Twin CM Hyper 212+ // Noctua NH-u12
    Other Info
    Acer 8930 laptop with x9100...
#4
@yard dog: thanks for the reply, i flushed the dns cache and sadly nothing changed

@patonb: thanks for the reply, yes it does have wireless and i've never had it set up to where it connects wirelessly but i checked and disabled the wireless and sadly the problem still remains
 

My Computer

Yard Dog

Vista Guru
Gold Member
usa us_florida
#5
Look in the Control Panel in Internet Options, on the connections tab. look at Lan settings. The do not use proxy should be ticked or not ticked to indicate not to use proxy settings. and put a tick mark in the auto connect.. If still having issues.. do a virus scan and If you do not have Malwarebytes Antimalware already. get it on a flash drive and have it do a full scan after ensuring it has latest data base , You will have to use another computer to do this . This way we can rule out a virus / malware causing your issues.
 

My Computer

System One

  • Manufacturer/Model
    Emachine ET 1161-05
    CPU
    AMD Athlon 64 LE-1640
    Motherboard
    eMachines MCP61PM-GM (Socket AM2 )
    Memory
    2.00 GB Dual-Channel DDR2 @ 387MHz (6-6-6-18)
    Graphics Card(s)
    Acer E181H (1280x768@60Hz) 128MB GeForce 6150SE nForce 430 (
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Name Acer E181H on NVIDIA GeForce 6150SE nForce 430
    Screen Resolution
    1280x768 pixels
    Hard Drives
    ST316081 5AS SCSI Disk Device
    PSU
    MCP61PM-GM 9000 NVIDIA Chipset Model MCP61 Chipset Revisio
    Case
    Tower
    Cooling
    Fan Speed 1247 RPM
    Mouse
    PS/2 Compatible Mouse
    Keyboard
    Standard PS/2 Keyboard
    Internet Speed
    http://www.speedtest.net/result/1538974261.png

Patonb

Vista Guru
Gold Member
canada
#6
I think your lan cards messed.

Lets start at the begining.

Does your HP have a ip address?
In a cmd window, (win key + r) type cmd
type ipconfig

You will get a read out of the network interfaces. You'll see an IPv4 address and Default gateway.

I'd suggest double checking these against your laptops.

The othere thing I'd try is unplugging the ethernet cord and trying to connect wirelessly.
Oh and try changing the port on the router you plug into.

It can be 1 of atleast 3 things.
1) Bad NIC, Like yu posted.
2)Bad port on the router
3)Virus
oh and 4) Bad cable

But we'll figure it out
 

My Computer

System One

  • CPU
    Dual L5639 // i7 950 @ 4.0Ghz
    Motherboard
    Evga SR-2 // Gigabyte x58a-ud3r
    Memory
    12Gig Corsair XMS3 // 6Gig OCZ Gold
    Graphics Card(s)
    gtx 560 ti // gtx 260-216
    Monitor(s) Displays
    Dual 22" // Headless
    Hard Drives
    OCZ aGILITY 3, 120Gig + Seagate 500Gig x 2
    PSU
    Silverstone da700 // Corsair 520hx
    Case
    Rosewill BlackHawk Ultra // Antec 900v1
    Cooling
    Twin CM Hyper 212+ // Noctua NH-u12
    Other Info
    Acer 8930 laptop with x9100...
#7
@yard dog: consider it ruled out, I did all of that and the problem still remains, although it did manage to remove some infected files so thanks for that ^_^

@patonb: i have tried connecting wirelessly before but the same problem still occurs, the router only has one port to connect into (weird i know) however i think you may be right about the lan card, i double checked and it does have an IPv4 address however unlike my laptops there is no default gateway
 

My Computer

Patonb

Vista Guru
Gold Member
canada
#8
Hmm.

When you tried connecting wirelessly, was the cable disconnected first? And you were connected properly to your router?

Are the 2 ipv4 addresses simular? As in all but the last 3 digits are the same.

This sounds alot like the computer is improperly auhenticated on the network. I have this sometimes if I connect to a router far away, or screw up the key.

Are you able to access your router config page, and see if the hp is shown on it as a connected computer.
 

My Computer

System One

  • CPU
    Dual L5639 // i7 950 @ 4.0Ghz
    Motherboard
    Evga SR-2 // Gigabyte x58a-ud3r
    Memory
    12Gig Corsair XMS3 // 6Gig OCZ Gold
    Graphics Card(s)
    gtx 560 ti // gtx 260-216
    Monitor(s) Displays
    Dual 22" // Headless
    Hard Drives
    OCZ aGILITY 3, 120Gig + Seagate 500Gig x 2
    PSU
    Silverstone da700 // Corsair 520hx
    Case
    Rosewill BlackHawk Ultra // Antec 900v1
    Cooling
    Twin CM Hyper 212+ // Noctua NH-u12
    Other Info
    Acer 8930 laptop with x9100...
#9
yes, when i connected wirelessly the cable was disconnected first, and much like when the cable was connected it would connect to a "local area unidentified network" and would not allow access to the internet.

as for the ipv4 addresses; none of the numbers match. Both of the laptops do just not the desktop. However, the desktop (one with the problem) is connected through an "ethernet adapter" while the laptop is connected through a "wireless LAN adapter". So does that contribute as to why the numbers are different?

and yes i am able to access the router config page and strangely enough i dont see my desktop's name as a connected computer
 

My Computer

Patonb

Vista Guru
Gold Member
canada
#10
Okay. For some reason, the wireless connection is not connecting to your router.

I'm not sure if the wifi overpowers the lan cable or what.

I haTE to sound condensending... but are you sure you did a wifi connecting to your router, and not another oe in the neighbor hood?

I ask, as i dont know your skill nlevel and your networks around you.
 

My Computer

System One

  • CPU
    Dual L5639 // i7 950 @ 4.0Ghz
    Motherboard
    Evga SR-2 // Gigabyte x58a-ud3r
    Memory
    12Gig Corsair XMS3 // 6Gig OCZ Gold
    Graphics Card(s)
    gtx 560 ti // gtx 260-216
    Monitor(s) Displays
    Dual 22" // Headless
    Hard Drives
    OCZ aGILITY 3, 120Gig + Seagate 500Gig x 2
    PSU
    Silverstone da700 // Corsair 520hx
    Case
    Rosewill BlackHawk Ultra // Antec 900v1
    Cooling
    Twin CM Hyper 212+ // Noctua NH-u12
    Other Info
    Acer 8930 laptop with x9100...
#11
no worries, I triple checked connecting wirelessly, there are 4 other wireless signals where i live (including mine) and all are password protected, so i can't connect to any other signal aside from my own, and again much like when the cable is in the computer cannot identify the network. But it does read the signal from my router. i attached a screen shot just to show you
 

My Computer

Patonb

Vista Guru
Gold Member
canada
#12
okay... another low question... Though its again bout the wifi, are you sure you typed the passkey correct? I've had this occur when i screw up my key before.

Have you tried shutting the security off the router and seeing if you can connect?

I know you want the wired connection originally, but you've done all the possible checks on it.

Also, hasve you scanned with your malware programs?
 

My Computer

System One

  • CPU
    Dual L5639 // i7 950 @ 4.0Ghz
    Motherboard
    Evga SR-2 // Gigabyte x58a-ud3r
    Memory
    12Gig Corsair XMS3 // 6Gig OCZ Gold
    Graphics Card(s)
    gtx 560 ti // gtx 260-216
    Monitor(s) Displays
    Dual 22" // Headless
    Hard Drives
    OCZ aGILITY 3, 120Gig + Seagate 500Gig x 2
    PSU
    Silverstone da700 // Corsair 520hx
    Case
    Rosewill BlackHawk Ultra // Antec 900v1
    Cooling
    Twin CM Hyper 212+ // Noctua NH-u12
    Other Info
    Acer 8930 laptop with x9100...

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