virus/malware please help, other techs won't


New Member
hi everyone!

i tried to seek help at another forum, for my windows vista system which seems to have a virus or malware infection,

and the tech would barely help me, because (our!) old windows vista systems are ...not worth their time/effort :(

i know windows vista is no longer supported by ...anything, but -

i DO have a newer computer which i use for more secure applications, but,

this old computer i still need, if only to run videos for a program that helps me earn a little money...

so if anyone could ...~please~ help me - or, direct me to where i can get help? - i would be so grateful! -

it is a terrible feeling to be left to just fend for yourself :( situation is... i had (past tense) a premium trial of malware bytes, which kept telling me something called "" was trying to dial out...

THEN, before i was able to deal with that .........i had to go on a kind of skechy website because - i know how bad that is, and i woNT do it again! - but, i needed a prescription that i cannot get, any other way :(

anyway, ever since i went to that website, my AD BLOCKER, which shows me stats of how many ads it blocks on each page,

has been showing me STAGGERING stats - like, on my email OVERNIGHT when i wasn't even using it,

it showed .........OVER 9,000 ADS BLOCKED!!!

and my computer is just acting strange, like, it WON'T LET ME INTO MY BANK ACCOUNT (now using only windows 10 for that anymore!)

can anyone please help me, or direct me to help? if you need me to run any diagnostics, just tell me what you need...

thank you so much! princi

My Computer

System One

  • Operating System
    windows vista

My Computer

System One

  • Manufacturer/Model
    Lenovo Thinkpad T400
    Intel Mobile Core 2 Duo P8700 @ 2.53GHz
    LENOVO 64734VM
    2.00GB Single-Channel DDR3 @ 531MHz
    Graphics Card(s)
    Intel Mobile Intel 4 Series Express Chipset Family
    Sound Card
    Conexant 20561 SmartAudio HD
    Monitor(s) Displays
    15 inch
    Screen Resolution
    1280 x 800
    Hard Drives
    1x 180GB Intel 530 series SSD
    1 x 120GB Hitachi 5400rmp
    1 x 650GB Western Digital Elements 5400rpm
    1x 1Tb Western Digital Elements 5400rpm
    Internet Speed
    Medium for New Zealand
    Other Info
    Weakest part of my computer is the graphics chipset.
    Only ever used a laptop.
    Also use USB Freeview TV Card
    Lenovo Docking Station
    External Speakers
    Other bits a pieces as needed