Vista Biz 64-bit does not recognize firewire devices.

cyberdiety

New Member
In-house build of a Non-linear Editing workstation. Evga 780i mobo, Intel quad 2.4 Cpu, 8GB OCZ SLI DDR 800 RAM, 500GB 7200rpm OS drive (WD), 2.5TB onboard RAID 0 array, 2 PNY XLR8 8800GT video card (linked), M-Audio 1010DLT audio card, Iogear 4port Raid 5 card.

All worked fine together then today the firewire devices were no longer recognized. External devices were connected to system with USB to check and devices worked fine. Also were connected to other systems via firewire and were ok. Onboard Texas Instruments 1394 controller driver in device manager says ok. But no firewire connections get made. Neither mobo onboard firewire nor optional firewire port has any effect.

Ideas?
 

My Computer

System One

  • Manufacturer/Model
    In-House Build

lordbob75

Lord of Bobs
Vista Pro
Gold Member
Do a restore to the day before this happened.

Did you install anything new or do something different to it?

~Lordbob
 

My Computer

System One

  • Manufacturer/Model
    Custom
    CPU
    Intel Core 2 Quad Q8200 2.33GHz
    Motherboard
    ASUS P5QC
    Memory
    2x2GB
    Graphics Card(s)
    NVidia GeForce 9500GT 1Gb
    Sound Card
    Mobo
    Monitor(s) Displays
    Samsung SyncMaster 206bw
    Screen Resolution
    1680x1050
    Hard Drives
    Samsung SP2514N ATA 250Gb 7200RPM
    Samsung [Model] 1Tb 7200RPM SATA2
    PSU
    Cooler Master Real Power Pro 750W
    Mouse
    Razer Lachesis
    Keyboard
    Razer Tarantula
    Internet Speed
    not fast enough

cyberdiety

New Member
Do a restore to the day before this happened.

Did you install anything new or do something different to it?

Did that and the last thing installed was the iogear card. Everything checked out fine after install. The system restore did not resolve the problem. It seems like a software problem because the devices work fine on other systems and when connected via USB. Also, the 1394 controller driver says it's working properly (yet no recognition of fw devices.)

Any other ideas?
 

My Computer

System One

  • Manufacturer/Model
    In-House Build

Everlong

To xor or not to xor
Vista Guru
Does any of the hardware connected via Firewire get listed in device manager with a yellow triangle or anything?
 

My Computer

System One

  • Manufacturer/Model
    Custom Built
    CPU
    Intel Core 2 Quad Q9550
    Motherboard
    XFX MB-750I-72P9 NF750i
    Memory
    4096MB Corsair XMS2 PC-5400
    Graphics Card(s)
    ASUS Nvidia Geforce GTX470
    Sound Card
    ASUS Xonar DX
    Monitor(s) Displays
    Dell 24" S2409W & Dell 20" E207WFP
    Screen Resolution
    1920x1080 & 1680x1050
    Hard Drives
    750GB Western Digital Caviar Black & 500GB Samsung
    PSU
    750 watt Thermaltake Toughpower
    Case
    Coolermaster Dominator 690 Nvidia Edition
    Cooling
    Zalman CNPS9700-NT Cooler, 6x 120mm Chassis Fans
    Mouse
    Logitech G5 Laser Mouse (2007 edition)
    Keyboard
    Logitech G11 Keyboard
    Internet Speed
    100Mbps
    Other Info
    abit airpace 54mbps wireless PCI-E x1 card

cyberdiety

New Member
Does any of the hardware connected via Firewire get listed in device manager with a yellow triangle or anything?

Negative. Device manager does not detect any anomalies. Texas Instruments 1394 controller driver says driver working properly. A yellow warning triangle would be nice because it would mean the system sees the device but can't start it for some reason. I can work with that.
 

My Computer

System One

  • Manufacturer/Model
    In-House Build

cyberdiety

New Member
Update; I reinstalled the hardware and reloaded the evga mobo drivers. I connected a generic consumer dv cam and the firewire 'fired' right up from all ports. The external harddrive and VTR are still not recognized despite changing cables and reinstalling the drivers. It's definitely a windows malfunction I just can't figure out what the cause is.
 

My Computer

System One

  • Manufacturer/Model
    In-House Build

cyberdiety

New Member
Problem Solved.

Vista is off the hook. We tried out a number of different firewire devices (now I've got to put them all back) and Vista recognized them all. Apparently the firewire inputs on the two devices got fried somehow. Still can't figure out how that happened since everything was properly disconnected and reconnected. That's an entirely other issue. So far, my positive assessment of Vista Biz remains firm.
 

My Computer

System One

  • Manufacturer/Model
    In-House Build

lordbob75

Lord of Bobs
Vista Pro
Gold Member
Interesting.... Sounds like a bad wire or hardware problem. Oh well, glad you got it working.

~Lordbob
 

My Computer

System One

  • Manufacturer/Model
    Custom
    CPU
    Intel Core 2 Quad Q8200 2.33GHz
    Motherboard
    ASUS P5QC
    Memory
    2x2GB
    Graphics Card(s)
    NVidia GeForce 9500GT 1Gb
    Sound Card
    Mobo
    Monitor(s) Displays
    Samsung SyncMaster 206bw
    Screen Resolution
    1680x1050
    Hard Drives
    Samsung SP2514N ATA 250Gb 7200RPM
    Samsung [Model] 1Tb 7200RPM SATA2
    PSU
    Cooler Master Real Power Pro 750W
    Mouse
    Razer Lachesis
    Keyboard
    Razer Tarantula
    Internet Speed
    not fast enough
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