Solved Vista BSOD, Please help

Snukkeh · Jun 30, 2011

Is Vista . . .
32 bit
OEM, Siemens
5 years old +
Cannot run the basic software required to make a post, so im gonna add the blue screens hoping the answer lies in those dumpfiles, so there is a lot of info missing.
Ill try Astra32 if possible.
While using internet explorer and browsing sometimes i get a blue screen.
Also explorer tends to hang himself up forcing to restart with task manager.

richc46 · Jun 30, 2011

Stop 0x00000000D1: Driver IRQL not less or equal
Usual Causes Device Driver

Code:

 Copyright (c) Microsoft Corporation. All rights reserved.
 
Loading Dump File [C:\Users\richc46\AppData\Local\Temp\Temp1_Mini063011-01.zip\Mini063011-02.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*c:\symbols*[URL]http://msdl.microsoft.com/download/symbols[/URL]
Executable search path is: 
Windows Vista Kernel Version 6000 MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 6000.16386.x86fre.vista_rtm.061101-2205
Machine Name:
Kernel base = 0x81c00000 PsLoadedModuleList = 0x81d11db0
Debug session time: Thu Jun 30 06:00:29.969 2011 (GMT-4)
System Uptime: 0 days 0:03:41.812
Loading Kernel Symbols
...............................................................
................................................................
......
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck D1, {badbae06, 2, 0, 81bdd516}
Unable to load image \SystemRoot\system32\DRIVERS\epfwwfpr.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for epfwwfpr.sys
*** ERROR: Module load completed but symbols could not be loaded for epfwwfpr.sys
Probably caused by : NETIO.SYS ( NETIO!WfpFindCalloutEntry+1f )
Followup: MachineOwner
---------
1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: badbae06, memory referenced
Arg2: 00000002, IRQL
Arg3: 00000000, value 0 = read operation, 1 = write operation
Arg4: 81bdd516, address which referenced memory
Debugging Details:
------------------
 
READ_ADDRESS: GetPointerFromAddress: unable to read from 81d315ac
Unable to read MiSystemVaType memory at 81d11780
 badbae06 
CURRENT_IRQL:  2
FAULTING_IP: 
NETIO!WfpFindCalloutEntry+1f
81bdd516 8b780c          mov     edi,dword ptr [eax+0Ch]
CUSTOMER_CRASH_COUNT:  2
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xD1
PROCESS_NAME:  ekrn.exe
TRAP_FRAME:  93faba60 -- (.trap 0xffffffff93faba60)
ErrCode = 00000000
eax=badbadfa ebx=846f2b08 ecx=0000c0f8 edx=00000000 esi=93fabaf8 edi=00000000
eip=81bdd516 esp=93fabad4 ebp=93fabadc iopl=0         nv up ei pl nz na po nc
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010202
NETIO!WfpFindCalloutEntry+0x1f:
81bdd516 8b780c          mov     edi,dword ptr [eax+0Ch] ds:0023:badbae06=????????
Resetting default scope
LAST_CONTROL_TRANSFER:  from 81bdd516 to 81c8fc44
STACK_TEXT:  
93faba60 81bdd516 badb0d00 00000000 93fabab0 nt!KiTrap0E+0x2ac
93fabadc 81be9355 8f5bc7c0 00000014 0000011a NETIO!WfpFindCalloutEntry+0x1f
93fabb00 81bea1fc 000000b3 00000000 00000014 NETIO!WfpFindAndDeRefFlowContext+0x4c
93fabb30 8b03b04a 000000b3 00000000 0000011a NETIO!FwppStreamInject+0xce
93fabb60 9627515c 940da6f0 00000000 00000000 fwpkclnt!FwpsStreamInjectAsync0+0x60
WARNING: Stack unwind information not available. Following frames may be wrong.
93fabba8 962761cc 84841960 00000005 028f9ea0 epfwwfpr+0x615c
93fabbd4 9627f31c 96282fe0 000000b3 84841960 epfwwfpr+0x71cc
93fabbfc 9627f47a 96652c10 028f9e88 00000018 epfwwfpr+0x1031c
93fabc58 81d89b29 96652c10 00000001 028f9e88 epfwwfpr+0x1047a
93fabd00 81d8ee8d 9405bdf8 00000000 00000000 nt!IopXxxControlFile+0x2cf
93fabd34 81c8c96a 000001ec 00000000 00000000 nt!NtDeviceIoControlFile+0x2a
93fabd34 77020f34 000001ec 00000000 00000000 nt!KiFastCallEntry+0x12a
028f9e04 00000000 00000000 00000000 00000000 0x77020f34
 
STACK_COMMAND:  kb
FOLLOWUP_IP: 
NETIO!WfpFindCalloutEntry+1f
81bdd516 8b780c          mov     edi,dword ptr [eax+0Ch]
SYMBOL_STACK_INDEX:  1
SYMBOL_NAME:  NETIO!WfpFindCalloutEntry+1f
FOLLOWUP_NAME:  MachineOwner
MODULE_NAME: NETIO
IMAGE_NAME:  NETIO.SYS
DEBUG_FLR_IMAGE_TIMESTAMP:  4549b319
FAILURE_BUCKET_ID:  0xD1_NETIO!WfpFindCalloutEntry+1f
BUCKET_ID:  0xD1_NETIO!WfpFindCalloutEntry+1f
Followup: MachineOwner
---------
1: kd> lmtsmn
start    end        module name
87f62000 87f6f080   1394BUS  1394BUS.SYS  Thu Nov 02 04:55:12 2006 (4549B270)
8022a000 8026d000   acpi     acpi.sys     Thu Nov 02 04:35:03 2006 (4549ADB7)
8b429000 8b470000   afd      afd.sys      Thu Nov 02 04:58:41 2006 (4549B341)
87b1f000 87b2e000   amdk8    amdk8.sys    Thu Nov 02 04:30:18 2006 (4549AC9A)
8040f000 80417000   atapi    atapi.sys    Thu Jan 18 21:01:04 2007 (45B02660)
807e2000 80800000   ataport  ataport.SYS  Thu Jan 18 21:01:04 2007 (45B02660)
87e86000 87e8d000   Beep     Beep.SYS     Thu Nov 02 04:51:03 2006 (4549B177)
802b5000 802bd000   BOOTVID  BOOTVID.dll  Thu Nov 02 05:39:29 2006 (4549BCD1)
95683000 9569c000   bowser   bowser.sys   Thu Nov 02 04:31:11 2006 (4549ACCF)
93610000 9361e000   cdd      cdd.dll      unavailable (00000000)
93b8a000 93ba0000   cdfs     cdfs.sys     Thu Nov 02 04:30:50 2006 (4549ACBA)
87e0d000 87e25000   cdrom    cdrom.sys    Thu Nov 02 04:51:44 2006 (4549B1A0)
8051f000 80600000   CI       CI.dll       Thu Nov 02 05:42:45 2006 (4549BD95)
825a9000 825ca000   CLASSPNP CLASSPNP.SYS Thu Nov 02 04:51:34 2006 (4549B196)
8027a000 802b5000   CLFS     CLFS.SYS     Thu Nov 02 04:30:52 2006 (4549ACBC)
8ab57000 8ab64000   crashdmp crashdmp.sys Thu Nov 02 04:51:36 2006 (4549B198)
81a07000 81a10000   crcdisk  crcdisk.sys  Thu Nov 02 04:52:27 2006 (4549B1CB)
8ba59000 8ba70000   dfsc     dfsc.sys     Thu Nov 02 04:31:04 2006 (4549ACC8)
825ca000 825db000   disk     disk.sys     Thu Nov 02 04:51:40 2006 (4549B19C)
8aece000 8aef3000   drmk     drmk.sys     Thu Nov 02 05:20:49 2006 (4549B871)
8a374000 8a37e000   dump_diskdump dump_diskdump.sys Thu Nov 02 04:51:36 2006 (4549B198)
8ab64000 8ab71000   dump_nvstor dump_nvstor.sys Sat Dec 23 11:07:25 2006 (458D543D)
8a392000 8a39c000   Dxapi    Dxapi.sys    Thu Nov 02 04:38:17 2006 (4549AE79)
8a524000 8a5c0000   dxgkrnl  dxgkrnl.sys  Fri Feb 09 20:57:50 2007 (45CD269E)
93a44000 93b00000   eamon    eamon.sys    Fri Feb 06 08:14:21 2009 (498C37AD)
825db000 82600000   ecache   ecache.sys   Thu Nov 02 04:52:42 2006 (4549B1DA)
8ae72000 8ae8e000   ehdrv    ehdrv.sys    Fri Feb 06 08:15:01 2009 (498C37D5)
9626f000 96288000   epfwwfpr epfwwfpr.sys Fri Feb 06 08:06:19 2009 (498C35CB)
80747000 80757000   fileinfo fileinfo.sys Thu Nov 02 04:36:47 2006 (4549AE1F)
80757000 80788000   fltmgr   fltmgr.sys   Thu Nov 02 04:30:58 2006 (4549ACC2)
87f82000 87f8b000   Fs_Rec   Fs_Rec.SYS   Mon Apr 16 21:26:39 2007 (4624224F)
8b036000 8b04f000   fwpkclnt fwpkclnt.sys Thu Nov 02 04:57:26 2006 (4549B2F6)
81fa1000 81fd5000   hal      halmacpi.dll Sat Dec 23 23:05:34 2006 (458DFC8E)
8a311000 8a323000   HDAudBus HDAudBus.sys Sat Mar 24 14:54:34 2007 (460573EA)
8ab00000 8ab10000   HIDCLASS HIDCLASS.SYS Thu Nov 02 04:55:00 2006 (4549B264)
87e40000 87e46380   HIDPARSE HIDPARSE.SYS Thu Nov 02 04:55:00 2006 (4549B264)
87f8b000 87f94000   hidusb   hidusb.sys   Thu Nov 02 04:55:01 2006 (4549B265)
956f7000 95760000   HTTP     HTTP.sys     Sat Feb 20 16:30:14 2010 (4B805466)
8a4d8000 8a4e3000   kbdclass kbdclass.sys Thu Nov 02 04:51:09 2006 (4549B17D)
87f9d000 87fa6000   kbdhid   kbdhid.sys   Thu Nov 02 04:51:12 2006 (4549B180)
802c6000 802ce000   kdcom    kdcom.dll    Thu Nov 02 05:42:20 2006 (4549BD7C)
8a496000 8a4c0000   ks       ks.sys       Thu Nov 02 04:51:18 2006 (4549B186)
81a55000 81abf000   ksecdd   ksecdd.sys   Thu Nov 02 04:43:45 2006 (4549AFC1)
8aab0000 8aac0000   lltdio   lltdio.sys   Thu Nov 02 04:56:48 2006 (4549B2D0)
9308f000 930aa000   luafv    luafv.sys    Thu Nov 02 04:33:07 2006 (4549AD43)
87b5b000 87b6a000   monitor  monitor.sys  Thu Nov 02 04:54:05 2006 (4549B22D)
8a4c0000 8a4cb000   mouclass mouclass.sys Thu Nov 02 04:51:09 2006 (4549B17D)
82f6d000 82f75000   mouhid   mouhid.sys   Thu Nov 02 04:51:12 2006 (4549B180)
8046f000 8047f000   mountmgr mountmgr.sys Thu Nov 02 04:51:06 2006 (4549B17A)
9566f000 95683000   mpsdrv   mpsdrv.sys   Thu Nov 02 04:56:32 2006 (4549B2C0)
95de2000 95e00000   mrxsmb   mrxsmb.sys   Thu Oct 25 21:40:17 2007 (47214581)
95da9000 95de2000   mrxsmb10 mrxsmb10.sys Thu Nov 02 04:31:25 2006 (4549ACDD)
95c03000 95c15000   mrxsmb20 mrxsmb20.sys Thu Oct 25 21:40:16 2007 (47214580)
8a401000 8a40c000   Msfs     Msfs.SYS     Thu Nov 02 04:30:56 2006 (4549ACC0)
80219000 80221000   msisadrv msisadrv.sys Thu Nov 02 04:35:08 2006 (4549ADBC)
8a224000 8a24f000   msiscsi  msiscsi.sys  Thu Nov 02 04:52:40 2006 (4549B1D8)
80618000 80643000   msrpc    msrpc.sys    Thu Nov 02 04:50:16 2006 (4549B148)
8a360000 8a36a000   mssmbios mssmbios.sys Thu Nov 02 04:35:13 2006 (4549ADC1)
81a10000 81a1f000   mup      mup.sys      Thu Nov 02 04:31:04 2006 (4549ACC8)
80643000 80747000   ndis     ndis.sys     Thu Nov 02 04:57:33 2006 (4549B2FD)
8a519000 8a524000   ndistapi ndistapi.sys Thu Nov 02 04:58:07 2006 (4549B31F)
8a3d8000 8a3e2000   ndisuio  ndisuio.sys  Thu Nov 02 04:57:22 2006 (4549B2F2)
8a4f6000 8a519000   ndiswan  ndiswan.sys  Thu Nov 02 04:58:13 2006 (4549B325)
82fe1000 82ff1000   NDProxy  NDProxy.SYS  Thu Nov 02 04:58:08 2006 (4549B320)
8b52e000 8b53c000   netbios  netbios.sys  Thu Nov 02 04:57:26 2006 (4549B2F6)
8bafd000 8bb2f000   netbt    netbt.sys    Thu Nov 02 04:57:18 2006 (4549B2EE)
81bc7000 81c00000   NETIO    NETIO.SYS    Thu Nov 02 04:58:01 2006 (4549B319)
8b520000 8b52e000   Npfs     Npfs.SYS     Thu Nov 02 04:30:57 2006 (4549ACC1)
8a36a000 8a374000   nsiproxy nsiproxy.sys Thu Nov 02 04:57:30 2006 (4549B2FA)
81c00000 81fa1000   nt       ntkrpamp.exe Thu Nov 02 04:36:16 2006 (4549AE00)
81abf000 81bc7000   Ntfs     Ntfs.sys     Thu Nov 02 04:31:39 2006 (4549ACEB)
87e7f000 87e86000   Null     Null.SYS     Thu Nov 02 04:51:05 2006 (4549B179)
8a5c0000 8a9fffc0   nvlddmkm nvlddmkm.sys Tue Dec 05 13:38:29 2006 (4575BCA5)
8a24f000 8a311000   nvm60x32 nvm60x32.sys Sat Oct 07 00:30:59 2006 (45272D83)
80402000 8040f000   nvstor   nvstor.sys   Sat Dec 23 11:07:25 2006 (458D543D)
80788000 807a2000   nvstor32 nvstor32.sys Fri Dec 22 23:07:08 2006 (458CAB6C)
95cd5000 95d00000   nwifi    nwifi.sys    Thu Nov 02 04:55:41 2006 (4549B28D)
87f30000 87f3f280   ohci1394 ohci1394.sys Thu Nov 02 04:55:16 2006 (4549B274)
8b413000 8b429000   pacer    pacer.sys    Thu Nov 02 04:57:33 2006 (4549B2FD)
80601000 80610000   partmgr  partmgr.sys  Thu Nov 02 04:51:47 2006 (4549B1A3)
8047f000 804a4000   pci      pci.sys      Thu Nov 02 04:35:13 2006 (4549ADC1)
80203000 8020a000   pciide   pciide.sys   Thu Jan 18 21:01:06 2007 (45B02662)
80461000 8046f000   PCIIDEX  PCIIDEX.SYS  Thu Jan 18 21:01:03 2007 (45B0265F)
96b22000 96c00000   peauth   peauth.sys   Mon Oct 23 04:55:32 2006 (453C8384)
8aef3000 8af20000   portcls  portcls.sys  Thu Nov 02 04:55:02 2006 (4549B266)
802bd000 802c6000   PSHED    PSHED.dll    Thu Nov 02 05:42:51 2006 (4549BD9B)
87f94000 87f9d000   rasacd   rasacd.sys   Thu Nov 02 04:58:13 2006 (4549B325)
8a202000 8a219000   rasl2tp  rasl2tp.sys  Thu Nov 02 04:58:13 2006 (4549B325)
87b2e000 87b3d000   raspppoe raspppoe.sys Thu Nov 02 04:58:12 2006 (4549B324)
8a4e3000 8a4f6000   raspptp  raspptp.sys  Thu Nov 02 04:58:14 2006 (4549B326)
8bac2000 8bafd000   rdbss    rdbss.sys    Thu Nov 02 04:31:24 2006 (4549ACDC)
82f0d000 82f15000   RDPCDD   RDPCDD.sys   Thu Nov 02 05:02:01 2006 (4549B409)
82f4d000 82f55000   rdpencdd rdpencdd.sys Thu Nov 02 05:02:01 2006 (4549B409)
9564d000 95660000   rspndr   rspndr.sys   Thu Nov 02 04:56:48 2006 (4549B2D0)
8b04f000 8b1ff240   RTKVHDA  RTKVHDA.sys  Thu May 10 06:24:41 2007 (4642F2E9)
87a1a000 87a24000   secdrv   secdrv.SYS   Wed Sep 13 09:18:32 2006 (45080528)
8b00d000 8b021000   smb      smb.sys      Thu Nov 02 04:57:10 2006 (4549B2E6)
80610000 80618000   spldr    spldr.sys    Wed Oct 25 18:40:44 2006 (453FE7EC)
94802000 94890000   spsys    spsys.sys    Wed Oct 25 18:43:28 2006 (453FE890)
95d39000 95d85000   srv      srv.sys      Thu Nov 02 04:31:55 2006 (4549ACFB)
95d85000 95da9000   srv2     srv2.sys     Mon Sep 14 05:50:53 2009 (4AAE11FD)
9569c000 956b7000   srvnet   srvnet.sys   Thu Oct 25 21:40:43 2007 (4721459B)
807a2000 807e2000   storport storport.sys Thu Nov 02 04:51:45 2006 (4549B1A1)
87a90000 87a91380   swenum   swenum.sys   Thu Nov 02 04:51:15 2006 (4549B183)
8bb2f000 8bc00000   tcpip    tcpip.sys    Thu Nov 02 04:58:31 2006 (4549B337)
8b4c8000 8b4d3000   tcpipreg tcpipreg.sys Thu Nov 02 04:57:46 2006 (4549B30A)
8a219000 8a224000   TDI      TDI.SYS      Thu Nov 02 04:58:46 2006 (4549B346)
8b021000 8b036000   tdx      tdx.sys      Thu Nov 02 04:57:34 2006 (4549B2FE)
87b3d000 87b4c000   termdd   termdd.sys   Thu Nov 02 05:02:00 2006 (4549B408)
93600000 93609000   TSDDD    TSDDD.dll    Thu Nov 02 05:02:02 2006 (4549B40A)
962f7000 962f7d00   TuneUpUtilitiesDriver32 TuneUpUtilitiesDriver32.sys Thu Sep 17 07:54:55 2009 (4AB2238F)
87fb8000 87fc1000   tunmp    tunmp.sys    Thu Nov 02 04:57:23 2006 (4549B2F3)
87a52000 87a5d000   tunnel   tunnel.sys   Thu Nov 02 04:57:29 2006 (4549B2F9)
8a4cb000 8a4d8000   umbus    umbus.sys    Thu Nov 02 04:55:24 2006 (4549B27C)
8ba2f000 8ba46000   usbccgp  usbccgp.sys  Thu Nov 02 04:55:11 2006 (4549B26F)
87aa6000 87aa7700   USBD     USBD.SYS     Thu Nov 02 04:55:00 2006 (4549B264)
87e25000 87e33000   usbehci  usbehci.sys  Thu Nov 02 04:55:04 2006 (4549B268)
8a462000 8a496000   usbhub   usbhub.sys   Thu Nov 02 04:55:20 2006 (4549B278)
87a00000 87a0a000   usbohci  usbohci.sys  Thu Nov 02 04:55:05 2006 (4549B269)
8a323000 8a360000   USBPORT  USBPORT.SYS  Thu Nov 02 04:55:09 2006 (4549B26D)
8ba70000 8ba82000   USBSTOR  USBSTOR.SYS  Thu Nov 02 04:55:05 2006 (4549B269)
87a41000 87a4d000   vga      vga.sys      Thu Nov 02 04:53:56 2006 (4549B224)
8ae31000 8ae52000   VIDEOPRT VIDEOPRT.SYS Thu Nov 02 04:54:07 2006 (4549B22F)
8020a000 80219000   volmgr   volmgr.sys   Thu Nov 02 04:51:44 2006 (4549B1A0)
80417000 80461000   volmgrx  volmgrx.sys  Thu Nov 02 04:51:54 2006 (4549B1AA)
81a1f000 81a55000   volsnap  volsnap.sys  Thu Nov 02 04:52:11 2006 (4549B1BB)
8b400000 8b413000   wanarp   wanarp.sys   Thu Nov 02 04:58:13 2006 (4549B325)
87e00000 87e0d000   watchdog watchdog.sys Thu Nov 02 04:37:44 2006 (4549AE58)
804a4000 8051f000   Wdf01000 Wdf01000.sys Thu Nov 02 04:54:18 2006 (4549B23A)
8026d000 8027a000   WDFLDR   WDFLDR.SYS   Thu Nov 02 04:54:05 2006 (4549B22D)
90a00000 90bff000   win32k   win32k.sys   Wed Feb 14 21:57:33 2007 (45D3CC1D)
80221000 8022a000   WMILIB   WMILIB.SYS   Thu Nov 02 04:54:53 2006 (4549B25D)
9621d000 9622f000   WUDFPf   WUDFPf.sys   Thu Nov 02 04:54:36 2006 (4549B24C)
95d01000 95d15280   WUDFRd   WUDFRd.sys   Thu Nov 02 04:54:51 2006 (4549B25B)
Unloaded modules:
82f25000 82f2d000   drmkaud.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
87a24000 87a31000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
87a1a000 87a24000   dump_storpor
    Timestamp: unavailable (00000000)
    Checksum:  00000000
87e33000 87e40000   dump_nvstor.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
87f8b000 87f94000   kbdhid.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000

[/CODE]

You have given me two dump reports, they both mention netio.sys (a driver)
One, also mentions epfwwfpr.sys, which is part of Eset Smart Security.

Suggestions
Uninstall Eset using the uninstall tool, from their website. In lieu of Eset use the Windows Firewall and Microsoft Security Essentiials
Update your network drivers (this will solve the netio.sys problem)
You have a large number of outdated drivers. Be sure that your windows update is set to download current drivers.
Make an antivirus scan.
SFC /scannow
System Files - SFC Command

Snukkeh · Jun 30, 2011

updated network lan driver and audio driver.
Computer works smoothly now, without antivirus.
Didnt thought nod32 was such a big computer slower.
I will install Avast home edition now.
Thanks for all the help, if there is any problems left i will come back on this thread with a possible new BSOD, lets hope not.

Thanks

richc46 · Jun 30, 2011

This is how you reset to accept drivers
Windows Update Settings - Change - Windows 7 Forums

richc46 · Jun 30, 2011

Feel free to come back with any problems, but please make a new post. When you change the old one, I am not notified, A new post is not a new thread, just click post reply
I do wish you luck

Solved Vista BSOD, Please help

Snukkeh

New Member

Attachments

My Computer

System One

richc46

My Computer

System One

Snukkeh

New Member

My Computer

System One

richc46

My Computer

System One

richc46

My Computer

System One