Solved Vista constantly freezing

[jcrewe]

Hi there,

I am hoping there is someone that can help me solve an issue I have been having with my computer. Over the last couple of months, the computer has been freezing. It all started with the BSOD but that has stopped and now the whole system is freezing. Sometimes it will freeze right when I log in, sometimes I can work on it for 10-15 minutes before it freezes and sometimes I can work for a couple of hours before it freezes. I end up having shut the computer off at the cpu and start all over. The only time it does not freeze is when I am running in safe mode. This is what I have done so far:

- Removed any programs I thought might be the problem, ie., Windows Live Movie Maker, Skype, Logitech webcam etc.
- Did a registry clean using Eusing Registry Cleaner
- Cleaned up any errors using Errorend

I am totally at a loss at what might be causing this problem and I'm hoping there is someone out there that can help me out. I have attached the Windows_NT6_BSOD_jcgriff2 file.

Thanks in advance!

 

[americancritic]

Hello and welcome to the forum..

You have 56 minidump files and yes that's a lot I will start going through them in a couple of minutes. First you need to do 2 things.

1. Run a full updated scan using your anti-virus

2. Download malwarebytes and run a full scan here is the link and use the free version.

Malwarebytes : Free anti-malware, anti-virus and spyware removal download

Please give us the results of these two scans as soon as possible...

Please DO NOT use any registry cleaner they can them selfs cause a lot of problems within your system. Remove it from your system and as we go we will show you and tell you what you can use.

 

[americancritic]

Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Users\Tom\AppData\Local\Temp\Temp3_Windows_NT6_BSOD_jcgriff222.zip\Windows_NT6_BSOD_jcgriff2\Mini011508-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows Vista Kernel Version 6000 MP (4 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 6000.20697.x86fre.vista_ldr.071009-1543
Machine Name:
Kernel base = 0x81c00000 PsLoadedModuleList = 0x81d11e10
Debug session time: Tue Jan 15 21:42:10.838 2008 (GMT-7)
System Uptime: 0 days 4:01:42.954
Loading Kernel Symbols
...............................................................
................................................................
................
Loading User Symbols
Loading unloaded module list
............
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
[COLOR=red]BugCheck 9F[/COLOR], {3, 8802c030, 88088030, 86842cb8}
*** WARNING: Unable to verify timestamp for netr73.sys
*** ERROR: Module load completed but symbols could not be loaded for netr73.sys
[COLOR=red]Probably caused by : netr73.sys[/COLOR]
Followup: MachineOwner
---------
0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
DRIVER_POWER_STATE_FAILURE (9f)
A[COLOR=red] driver[/COLOR] is causing an inconsistent power state.
Arguments:
Arg1: 00000003, A device object has been blocking an Irp for too long a time
Arg2: 8802c030, Physical Device Object of the stack
Arg3: 88088030, Functional Device Object of the stack
Arg4: 86842cb8, The blocked IRP
Debugging Details:
------------------

DRVPOWERSTATE_SUBCODE:  3
IRP_ADDRESS:  86842cb8
DEVICE_OBJECT: 88088030
DRIVER_OBJECT: 880818e0
IMAGE_NAME:  netr73.sys
DEBUG_FLR_IMAGE_TIMESTAMP:  46d7acfa
MODULE_NAME: netr73
FAULTING_MODULE: 92f88000 netr73
CUSTOMER_CRASH_COUNT:  1
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x9F
PROCESS_NAME:  Idle
CURRENT_IRQL:  2
LAST_CONTROL_TRANSFER:  from 81c4b160 to 81cd8765
STACK_TEXT:  
81cf1b54 81c4b160 0000009f 00000003 8802c030 nt!KeBugCheckEx+0x1e
81cf1bb0 81c4f1b2 81cf1cbc 81cf1c88 00000101 nt!PopCheckIrpWatchdog+0x165
81cf1bf0 81ca9ad1 81d0a020 00000000 2839eb00 nt!PopCheckForIdleness+0x33f
81cf1ce8 81ca9421 00000000 00000000 000e2f85 nt!KiTimerExpiration+0x498
81cf1d50 81c9142e 00000000 0000000e 00000000 nt!KiRetireDpcList+0xba
81cf1d54 00000000 0000000e 00000000 00000000 nt!KiIdleLoop+0x46

STACK_COMMAND:  kb
FOLLOWUP_NAME:  MachineOwner
FAILURE_BUCKET_ID:  0x9F_IMAGE_netr73.sys
BUCKET_ID:  0x9F_IMAGE_netr73.sys
Followup: MachineOwner
---------
0: kd> Lmntsm
start    end        module name
8dc54000 8dc61080   1394BUS  1394BUS.SYS  Thu Nov 02 01:55:12 2006 (4549B270)
80461000 804a4000   acpi     acpi.sys     Thu Aug 30 17:57:46 2007 (46D7678A)
92bb9000 92c00000   afd      afd.sys      Thu Nov 02 01:58:41 2006 (4549B341)
8d612000 8d615000   BdaSup   BdaSup.SYS   Thu Nov 02 01:55:15 2006 (4549B273)
8d769000 8d770000   Beep     Beep.SYS     Thu Nov 02 01:51:03 2006 (4549B177)
80255000 8025d000   BOOTVID  BOOTVID.dll  Thu Nov 02 02:39:29 2006 (4549BCD1)
9dce6000 9dcff000   bowser   bowser.sys   Thu Nov 02 01:31:11 2006 (4549ACCF)
9b210000 9b21e000   cdd      cdd.dll      unavailable (00000000)
9f534000 9f54a000   cdfs     cdfs.sys     Thu Nov 02 01:30:50 2006 (4549ACBA)
8e224000 8e23c000   cdrom    cdrom.sys    Thu Nov 02 01:51:44 2006 (4549B1A0)
8051f000 80600000   CI       CI.dll       Thu Nov 02 02:42:45 2006 (4549BD95)
8243b000 8245c000   CLASSPNP CLASSPNP.SYS Thu Nov 02 01:51:34 2006 (4549B196)
8021a000 80255000   CLFS     CLFS.SYS     Thu Nov 02 01:30:52 2006 (4549ACBC)
8e452000 8e45f000   crashdmp crashdmp.sys Thu Nov 02 01:51:36 2006 (4549B198)
82432000 8243b000   crcdisk  crcdisk.sys  Thu Nov 02 01:52:27 2006 (4549B1CB)
92ac4000 92adb000   dfsc     dfsc.sys     Thu Nov 02 01:31:04 2006 (4549ACC8)
8245c000 8246d000   disk     disk.sys     Thu Nov 02 01:51:40 2006 (4549B19C)
8e402000 8e427000   drmk     drmk.sys     Thu Nov 02 02:20:49 2006 (4549B871)
8d641000 8d6f9000   dump_iaStor dump_iaStor.sys Tue Oct 31 14:46:33 2006 (4547C439)
8dbba000 8dbc4000   Dxapi    Dxapi.sys    Thu Nov 02 01:38:17 2006 (4549AE79)
8dd20000 8ddbd000   dxgkrnl  dxgkrnl.sys  Mon Jul 02 18:01:10 2007 (46899FD6)
8da2f000 8da63000   e1e6032  e1e6032.sys  Mon Aug 21 09:20:47 2006 (44E9DD5F)
8246d000 82492000   ecache   ecache.sys   Thu Nov 02 01:52:42 2006 (4549B1DA)
80405000 80415000   fileinfo fileinfo.sys Thu Nov 02 01:36:47 2006 (4549AE1F)
806cd000 806fe000   fltmgr   fltmgr.sys   Thu Nov 02 01:30:58 2006 (4549ACC2)
8d782000 8d78b000   Fs_Rec   Fs_Rec.SYS   Mon Apr 16 18:26:39 2007 (4624224F)
92b26000 92b34aa0   fsdfw    fsdfw.sys    Mon Oct 29 05:16:05 2007 (4725CF05)
8d72a000 8d730d60   fses     fses.sys     Tue Apr 24 03:14:10 2007 (462DD872)
9f421000 9f433000   fsgk     fsgk.sys     Fri Apr 20 06:49:06 2007 (4628C4D2)
92adb000 92ae50c0   fshs     fshs.sys     Wed Apr 25 06:24:33 2007 (462F5691)
8b073000 8b07b000   fsvista  fsvista.sys  Fri Apr 20 06:50:11 2007 (4628C513)
92868000 92881000   fwpkclnt fwpkclnt.sys Thu Nov 02 01:57:26 2006 (4549B2F6)
81fa1000 81fd5000   hal      halmacpi.dll Sat Dec 23 20:05:34 2006 (458DFC8E)
8dc8c000 8dce2880   hcw18bda hcw18bda.sys Fri Jan 12 16:26:00 2007 (45A82718)
8da04000 8da16000   HDAudBus HDAudBus.sys Sat Mar 24 11:54:34 2007 (460573EA)
8b170000 8b180000   HIDCLASS HIDCLASS.SYS Thu Nov 02 01:55:00 2006 (4549B264)
8d6f9000 8d6ff380   HIDPARSE HIDPARSE.SYS Thu Nov 02 01:55:00 2006 (4549B264)
8d7dc000 8d7e5000   hidusb   hidusb.sys   Thu Nov 02 01:55:01 2006 (4549B265)
8e249000 8e2fd000   HSX_CNXT HSX_CNXT.sys Thu Dec 07 15:04:22 2006 (45789DF6)
8e2fd000 8e400000   HSX_DP   HSX_DP.sys   Thu Dec 07 15:03:27 2006 (45789DBF)
8dc0a000 8dc54000   HSXHWBS2 HSXHWBS2.sys Thu Dec 07 15:04:39 2006 (45789E07)
9dd9a000 9de00000   HTTP     HTTP.sys     Thu Nov 02 01:57:06 2006 (4549B2E2)
806fe000 807b6000   iastor   iastor.sys   Tue Oct 31 14:46:33 2006 (4547C439)
8d62e000 8d63c000   intelppm intelppm.sys Thu Nov 02 01:30:18 2006 (4549AC9A)
8e52d000 8e538000   kbdclass kbdclass.sys Thu Nov 02 01:51:09 2006 (4549B17D)
8d7e5000 8d7ee000   kbdhid   kbdhid.sys   Thu Nov 02 01:51:12 2006 (4549B180)
802c6000 802ce000   kdcom    kdcom.dll    Thu Nov 02 02:42:20 2006 (4549BD7C)
8dc62000 8dc8c000   ks       ks.sys       Thu Nov 02 01:51:18 2006 (4549B186)
82492000 824fc000   ksecdd   ksecdd.sys   Thu Nov 02 01:43:45 2006 (4549AFC1)
8b1d0000 8b1e0000   lltdio   lltdio.sys   Thu Nov 02 01:56:48 2006 (4549B2D0)
9b525000 9b540000   luafv    luafv.sys    Thu Nov 02 01:33:07 2006 (4549AD43)
80266000 802c6000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Mon Apr 23 20:40:05 2007 (462D7C15)
9eb9c000 9eb9f180   mdmxsdk  mdmxsdk.sys  Mon Jun 19 14:26:59 2006 (449716A3)
8e23c000 8e249000   modem    modem.sys    Thu Nov 02 01:58:52 2006 (4549B34C)
9ae31000 9ae40000   monitor  monitor.sys  Thu Nov 02 01:54:05 2006 (4549B22D)
8e522000 8e52d000   mouclass mouclass.sys Thu Nov 02 01:51:09 2006 (4549B17D)
8b06b000 8b073000   mouhid   mouhid.sys   Thu Nov 02 01:51:12 2006 (4549B180)
80415000 80425000   mountmgr mountmgr.sys Thu Nov 02 01:51:06 2006 (4549B17A)
9dcd2000 9dce6000   mpsdrv   mpsdrv.sys   Wed Jun 06 19:55:55 2007 (466773BB)
9dcb3000 9dcd2000   mrxdav   mrxdav.sys   Thu Nov 02 01:31:24 2006 (4549ACDC)
9dc95000 9dcb3000   mrxsmb   mrxsmb.sys   Thu Oct 25 18:40:17 2007 (47214581)
9dc5c000 9dc95000   mrxsmb10 mrxsmb10.sys Thu Nov 02 01:31:25 2006 (4549ACDD)
9dc4a000 9dc5c000   mrxsmb20 mrxsmb20.sys Thu Oct 25 18:40:16 2007 (47214580)
8e427000 8e432000   Msfs     Msfs.SYS     Thu Nov 02 01:30:56 2006 (4549ACC0)
80459000 80461000   msisadrv msisadrv.sys Thu Nov 02 01:35:08 2006 (4549ADBC)
8e5d5000 8e600000   msiscsi  msiscsi.sys  Thu Nov 02 01:52:40 2006 (4549B1D8)
80699000 806c4000   msrpc    msrpc.sys    Thu Nov 02 01:50:16 2006 (4549B148)
8db6a000 8db74000   mssmbios mssmbios.sys Thu Nov 02 01:35:13 2006 (4549ADC1)
80604000 80613000   mup      mup.sys      Thu Nov 02 01:31:04 2006 (4549ACC8)
824fc000 82600000   ndis     ndis.sys     Thu Nov 02 01:57:33 2006 (4549B2FD)
8e58a000 8e595000   ndistapi ndistapi.sys Tue Jul 03 18:28:09 2007 (468AF7A9)
8dbec000 8dbf6000   ndisuio  ndisuio.sys  Thu Nov 02 01:57:22 2006 (4549B2F2)
8e567000 8e58a000   ndiswan  ndiswan.sys  Thu Nov 02 01:58:13 2006 (4549B325)
8b1c0000 8b1d0000   NDProxy  NDProxy.SYS  Tue Jul 03 18:28:13 2007 (468AF7AD)
92b95000 92ba3000   netbios  netbios.sys  Thu Nov 02 01:57:26 2006 (4549B2F6)
9280d000 9283f000   netbt    netbt.sys    Thu Nov 02 01:57:18 2006 (4549B2EE)
80660000 80699000   NETIO    NETIO.SYS    Thu Sep 27 19:46:49 2007 (46FC6B19)
92f88000 93000000   netr73   netr73.sys   Thu Aug 30 22:54:02 2007 (46D7ACFA)
8e609000 8e617000   Npfs     Npfs.SYS     Thu Nov 02 01:30:57 2006 (4549ACC1)
8db7e000 8db88000   nsiproxy nsiproxy.sys Thu Nov 02 01:57:30 2006 (4549B2FA)
81c00000 81fa1000   nt       ntkrpamp.exe Tue Oct 09 18:46:20 2007 (470C2EEC)
826f8000 82800000   Ntfs     Ntfs.sys     Thu Oct 25 18:40:39 2007 (47214597)
8d762000 8d769000   Null     Null.SYS     Thu Nov 02 01:51:05 2006 (4549B179)
8ddbd000 8e1ff300   nvlddmkm nvlddmkm.sys Mon Mar 12 20:53:59 2007 (45F62057)
9ce17000 9ce42000   nwifi    nwifi.sys    Mon Oct 29 18:21:14 2007 (4726870A)
8b1b0000 8b1bf280   ohci1394 ohci1394.sys Thu Nov 02 01:55:16 2006 (4549B274)
92ba3000 92bb9000   pacer    pacer.sys    Tue Jul 03 18:27:33 2007 (468AF785)
80613000 80622000   partmgr  partmgr.sys  Thu Nov 02 01:51:47 2006 (4549B1A3)
80434000 80459000   pci      pci.sys      Thu Nov 02 01:35:13 2006 (4549ADC1)
9ea62000 9eb40000   peauth   peauth.sys   Mon Oct 23 01:55:32 2006 (453C8384)
929d3000 92a00000   portcls  portcls.sys  Thu Nov 02 01:55:02 2006 (4549B266)
8025d000 80266000   PSHED    PSHED.dll    Thu Nov 02 02:42:51 2006 (4549BD9B)
806c4000 806ccb80   PxHelp20 PxHelp20.sys Fri Feb 02 13:23:57 2007 (45C3ABED)
8d794000 8d79d000   rasacd   rasacd.sys   Thu Nov 02 01:58:13 2006 (4549B325)
8e202000 8e219000   rasl2tp  rasl2tp.sys  Mon Jan 08 18:17:02 2007 (45A2FB1E)
82620000 8262f000   raspppoe raspppoe.sys Thu Nov 02 01:58:12 2006 (4549B324)
8e554000 8e567000   raspptp  raspptp.sys  Mon Jan 08 18:17:01 2007 (45A2FB1D)
92b47000 92b82000   rdbss    rdbss.sys    Thu Nov 02 01:31:24 2006 (4549ACDC)
8b093000 8b09b000   RDPCDD   RDPCDD.sys   Thu Nov 02 02:02:01 2006 (4549B409)
8b09b000 8b0a3000   rdpencdd rdpencdd.sys Thu Nov 02 02:02:01 2006 (4549B409)
9d6ed000 9d700000   rspndr   rspndr.sys   Thu Nov 02 01:56:48 2006 (4549B2D0)
8e623000 8e7cba00   RTKVHDA  RTKVHDA.sys  Thu Mar 01 00:20:58 2007 (45E68CEA)
8dbc4000 8dbce000   secdrv   secdrv.SYS   Wed Sep 13 06:18:32 2006 (45080528)
9283f000 92853000   smb      smb.sys      Thu Nov 02 01:57:10 2006 (4549B2E6)
80622000 8062a000   spldr    spldr.sys    Wed Oct 25 15:40:44 2006 (453FE7EC)
9ce42000 9ced0000   spsys    spsys.sys    Wed Oct 25 15:43:28 2006 (453FE890)
9e374000 9e3c0000   srv      srv.sys      Thu Nov 02 01:31:55 2006 (4549ACFB)
9dc26000 9dc4a000   srv2     srv2.sys     Thu Oct 25 18:40:47 2007 (4721459F)
9dd3f000 9dd5a000   srvnet   srvnet.sys   Thu Oct 25 18:40:43 2007 (4721459B)
8e595000 8e5d5000   storport storport.sys Thu Nov 02 01:51:45 2006 (4549B1A1)
8b02b000 8b02c380   swenum   swenum.sys   Thu Nov 02 01:51:15 2006 (4549B183)
92881000 92952000   tcpip    tcpip.sys    Thu Sep 27 19:47:19 2007 (46FC6B37)
9c892000 9c89d000   tcpipreg tcpipreg.sys Thu Nov 02 01:57:46 2006 (4549B30A)
8e219000 8e224000   TDI      TDI.SYS      Thu Nov 02 01:58:46 2006 (4549B346)
92853000 92868000   tdx      tdx.sys      Thu Nov 02 01:57:34 2006 (4549B2FE)
8e538000 8e547000   termdd   termdd.sys   Thu Nov 02 02:02:00 2006 (4549B408)
9b200000 9b209000   TSDDD    TSDDD.dll    unavailable (00000000)
8d7ee000 8d7f7000   tunmp    tunmp.sys    Wed Jun 06 19:56:53 2007 (466773F5)
8d601000 8d60c000   tunnel   tunnel.sys   Wed Jun 06 19:57:03 2007 (466773FF)
8e547000 8e554000   umbus    umbus.sys    Thu Nov 02 01:55:24 2006 (4549B27C)
92f71000 92f88000   usbccgp  usbccgp.sys  Tue Dec 12 19:36:04 2006 (457F7524)
8b025000 8b026700   USBD     USBD.SYS     Tue Dec 12 19:35:53 2006 (457F7519)
8da16000 8da24000   usbehci  usbehci.sys  Tue Dec 12 19:35:57 2006 (457F751D)
8e7cc000 8e800000   usbhub   usbhub.sys   Tue Dec 12 19:36:19 2006 (457F7533)
8dce3000 8dd20000   USBPORT  USBPORT.SYS  Tue Dec 12 19:36:09 2006 (457F7529)
8db92000 8db9c000   usbprint usbprint.sys Thu Nov 02 02:14:58 2006 (4549B712)
8e45f000 8e46c000   usbscan  usbscan.sys  Thu Nov 02 02:14:17 2006 (4549B6E9)
92b35000 92b47000   USBSTOR  USBSTOR.SYS  Fri Apr 27 19:39:34 2007 (4632B3E6)
8da24000 8da2f000   usbuhci  usbuhci.sys  Tue Dec 12 19:35:56 2006 (457F751C)
8e617000 8e623000   vga      vga.sys      Thu Nov 02 01:53:56 2006 (4549B224)
92972000 92993000   VIDEOPRT VIDEOPRT.SYS Thu Nov 02 01:54:07 2006 (4549B22F)
80425000 80434000   volmgr   volmgr.sys   Thu Nov 02 01:51:44 2006 (4549B1A0)
807b6000 80800000   volmgrx  volmgrx.sys  Thu Nov 02 01:51:54 2006 (4549B1AA)
8062a000 80660000   volsnap  volsnap.sys  Thu Oct 25 19:04:17 2007 (47214B21)
92b82000 92b95000   wanarp   wanarp.sys   Tue Jul 03 18:28:16 2007 (468AF7B0)
8da63000 8da70000   watchdog watchdog.sys Thu Nov 02 01:37:44 2006 (4549AE58)
804a4000 8051f000   Wdf01000 Wdf01000.sys Thu Nov 02 01:54:18 2006 (4549B23A)
8020d000 8021a000   WDFLDR   WDFLDR.SYS   Thu Nov 02 01:54:05 2006 (4549B22D)
98a00000 98bff000   win32k   win32k.sys   unavailable (00000000)
80204000 8020d000   WMILIB   WMILIB.SYS   Thu Nov 02 01:54:53 2006 (4549B25D)
8d7ca000 8d7d3000   ws2ifsl  ws2ifsl.sys  Thu Nov 02 01:58:26 2006 (4549B332)
9e202000 9e214000   WUDFPf   WUDFPf.sys   Thu Nov 02 01:54:36 2006 (4549B24C)
9ea0d000 9ea21280   WUDFRd   WUDFRd.sys   Thu Nov 02 01:54:51 2006 (4549B25B)
9adb0000 9adb8000   xaudio   xaudio.sys   Tue Nov 28 16:44:50 2006 (456CD802)
Unloaded modules:
b64b3000 b656b000   hiber_iaStor
    Timestamp: unavailable (00000000)
    Checksum:  00000000
b64b3000 b656b000   hiber_iaStor
    Timestamp: unavailable (00000000)
    Checksum:  00000000
b64b3000 b656b000   hiber_iaStor
    Timestamp: unavailable (00000000)
    Checksum:  00000000
b64b3000 b656b000   hiber_iaStor
    Timestamp: unavailable (00000000)
    Checksum:  00000000
aed48000 aee00000   hiber_iaStor
    Timestamp: unavailable (00000000)
    Checksum:  00000000
9add0000 9add8000   drmkaud.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
8dbce000 8dbd8000   fsbldrv.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
9e27c000 9e294000   parport.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
8b016000 8b023000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
8d641000 8d6f9000   dump_iaStor.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
8d78b000 8d794000   kbdhid.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
8e610000 8e623000   i8042prt.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
0: kd> Stack text
*** WARNING: Unable to verify timestamp for CI.dll
*** ERROR: Module load completed but symbols could not be loaded for CI.dll
*** ERROR: Module load completed but symbols could not be loaded for spldr.sys
*** WARNING: Unable to verify timestamp for PxHelp20.sys
*** ERROR: Module load completed but symbols could not be loaded for PxHelp20.sys
*** WARNING: Unable to verify timestamp for iastor.sys
*** ERROR: Module load completed but symbols could not be loaded for iastor.sys
*** WARNING: Unable to verify timestamp for fsvista.sys
*** ERROR: Module load completed but symbols could not be loaded for fsvista.sys
*** WARNING: Unable to verify timestamp for intelppm.sys
*** ERROR: Module load completed but symbols could not be loaded for intelppm.sys
*** WARNING: Unable to verify timestamp for dump_iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for dump_iaStor.sys
*** WARNING: Unable to verify timestamp for fses.sys
*** ERROR: Module load completed but symbols could not be loaded for fses.sys
*** WARNING: Unable to verify timestamp for e1e6032.sys
*** ERROR: Module load completed but symbols could not be loaded for e1e6032.sys
*** WARNING: Unable to verify timestamp for secdrv.SYS
*** ERROR: Module load completed but symbols could not be loaded for secdrv.SYS
*** WARNING: Unable to verify timestamp for HSXHWBS2.sys
*** ERROR: Module load completed but symbols could not be loaded for HSXHWBS2.sys
*** WARNING: Unable to verify timestamp for hcw18bda.sys
*** ERROR: Module load completed but symbols could not be loaded for hcw18bda.sys
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
*** WARNING: Unable to verify timestamp for HSX_CNXT.sys
*** ERROR: Module load completed but symbols could not be loaded for HSX_CNXT.sys
*** WARNING: Unable to verify timestamp for HSX_DP.sys
*** ERROR: Module load completed but symbols could not be loaded for HSX_DP.sys
*** WARNING: Unable to verify timestamp for drmk.sys
*** ERROR: Module load completed but symbols could not be loaded for drmk.sys
*** WARNING: Unable to verify timestamp for RTKVHDA.sys
*** ERROR: Module load completed but symbols could not be loaded for RTKVHDA.sys
*** WARNING: Unable to verify timestamp for fshs.sys
*** ERROR: Module load completed but symbols could not be loaded for fshs.sys
*** WARNING: Unable to verify timestamp for fsdfw.sys
*** ERROR: Module load completed but symbols could not be loaded for fsdfw.sys
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
*** WARNING: Unable to verify timestamp for xaudio.sys
*** ERROR: Module load completed but symbols could not be loaded for xaudio.sys
*** WARNING: Unable to verify timestamp for TSDDD.dll
*** ERROR: Module load completed but symbols could not be loaded for TSDDD.dll
*** WARNING: Unable to verify timestamp for cdd.dll
*** ERROR: Module load completed but symbols could not be loaded for cdd.dll
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for spsys.sys - 
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for peauth.sys - 
*** WARNING: Unable to verify timestamp for mdmxsdk.sys
*** ERROR: Module load completed but symbols could not be loaded for mdmxsdk.sys
*** WARNING: Unable to verify timestamp for fsgk.sys
*** ERROR: Module load completed but symbols could not be loaded for fsgk.sys
Couldn't resolve error at 'tack text'
0: kd> k
ChildEBP RetAddr  
81cf1b54 81c4b160 nt!KeBugCheckEx+0x1e
81cf1bb0 81c4f1b2 nt!PopCheckIrpWatchdog+0x165
81cf1bf0 81ca9ad1 nt!PopCheckForIdleness+0x33f
81cf1ce8 81ca9421 nt!KiTimerExpiration+0x498
81cf1d50 81c9142e nt!KiRetireDpcList+0xba
81cf1d54 00000000 nt!KiIdleLoop+0x46
0: kd> vertarget
Windows Vista Kernel Version 6000 MP (4 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 6000.20697.x86fre.vista_ldr.071009-1543
Machine Name:
Kernel base = 0x81c00000 PsLoadedModuleList = 0x81d11e10
Debug session time: Tue Jan 15 21:42:10.838 2008 (GMT-7)
System Uptime: 0 days 4:01:42.954

Which wireless are you using, they are all the same. I have highlighted in red in the report for you to look at. Most I see says Linksys if so let me know.

 

[jcrewe]

Thank you Americancritic for helping me out with my computer problem. My apologies for taking so long to reply but it has literally taken me all night to do a virus scan and download and do a full scan using malwarebytes.

My antivirus scan (Shaw secure) came out clean...no viruses etc.

Malwarebytes came up with 10 errors, however, I had to do the scan in safe mode because my system kept freezing. I was actually surprised that I was able to get through a full virus scan using Shaw secure without the system freezing.

I cleaned up the bad files that malwarebytes detected and shut down my system. I then logged back on and started responding to your email and the my computer froze again so I'm now back to working in safe mode.

Your second reply with the bug check analysis is all greek to me! LOL! When you asked me what wireless am I using do you mean what wiresless router? If so, I am using Cisco. I've never had any other wireless router connected to this pc before so I'm confused as to why Linksys would be showing up. The only thing I can think of is that my husband's work laptop is 'connected' to the wireless and maybe they have linksys at work??

I have attached the txt file from the malwarebytes scan just in case you need it.

It's 11:20pm here so I am shutting down for the night....I'll check back in the morning.

Thanks again for all your help

 

[americancritic]

Hello

I suggest that you go to your anti-virus website and use there uninstaller and remove it from your system.

Then I suggest you download MSE, I will give you the link and it's free and a lot better then a lot of anti-virus sites out there. Here is the link...

Anti-Malware, Virus, Spyware Protection | Microsoft Security Essentials

I will look at your minidump in a minute to see what's going on and why your system is acting up.

From now on run malwarebytes and your anti-virus once a week so it will cut way down on anything getting into your computer, but after we get it running the way it should first...

Tom

 

[americancritic]

Hello you had a lot of virus's along with trojans so I am going to get a hold of the for expert on security issues, she is very busy but I will send her a pm..

 

[Jacee]

Hi jcrewe,
Please download TFC by Old Timer TFC - Temp File Cleaner by OldTimer - Geeks to Go Forums and save it to your desktop.
Save any unsaved work. TFC will close ALL open programs including your browser!
Double-click on TFC.exe to run it. If you are using Vista/Windows 7 right-click on the file and choose Run As Administrator.
Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.

Next, click on the start orb ... right click on 'command prompt' (to run as Administrator), then copy/paste sfc /scannow , press enter.


After doing the above, I'd like you to scan your machine with ESET OnlineScan

1. Hold down Control and click on the following link to open ESET OnlineScan in a new window.
   ESET OnlineScan
2. Click the
   
   button.
3. For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
   1. Click on
      
      to download the ESET Smart Installer. Save it to your desktop.
   2. Double click on the
      
      icon on your desktop.
4. Check
   
5. Click the
   
   button.
6. Accept any security warnings from your browser.
7. Check
   
8. Push the Start button.
9. ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
10. When the scan completes, push
    
11. Push
    
    , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
12. Push the
    
    button.
13. Push
    

 

[americancritic]

Hi Jacee thank you very much for looking and helping on this thread so many things to repair but this one is the critical that has to be first.

Tom

 

[jcrewe]

Hi Americancritic and Jacee,

thank you both so very much for all your help. Unfortunately, I was unable to do alot of what you suggested as my system would not allow me to download anything in safe mode and when running in normal mode the whole system would feeze as soon as the system loaded. I ended up backing up my entire system onto an external drive in safe mode and had to do an entire system recovery and restore the whole computer back to its factory settings and then reinstall all my programs and move all my files from the external drive back onto the computer. So far, everything is working great. It was a pain in the butt having to do all that work to recover the system and it took me all day to do it but at least everything is working now.

Thanks again so very much for taking time out of your day to help me out....you're assistance is greatly appreciated

 

[americancritic]

Hello

We are so sorry that you had to do all of that but I am really glad your system is running the way you wanted it to. Thank you for coming the forum and if for some reason you need more help please come back an we will do what ever it takes to fix your system.

 

[Jacee]

Thanks for letting us know