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Solved Vista HP hangs all the time

Messages
11
#1
Hi all,

I've got 2 issues with my vista box, which has been misbehaving for about 2 weeks.

#1 Basically, my computer has started hanging for extended periods of time for no apparent reason. Initially, I'll be able to cold boot, log in, and then a short while later all activity will hang. I'll get functionality back for a while and then it'll hang again.

I've done virus checks (ms security essentials, avast & avg), registry checks (ccleaner), and adware checks (adaware). I've done system restores and so on, but nothing has resolved the issue. I've tried checking for rootkits (rkhunter and chkrootkit) but was told that they don't do 64 bit software. I've checked my running services and seen nothing untoward there, so my best *uninformed* conclusion is that it's high time to wipe the HD and start again. Easy eh?

#2 My computer never came with an install disk (why the hell would I want one of those?). It did however, come with a recovery environment that I've used to rescue the system before.

Not this time though. On my system, frantic F8 pressing boots up the advanced menu, giving me the option to repair my vista installation. Only it doesn't. It just boots me back into Vista as if nothing else had happened.

The WRE exists; I can see it with live linux, I've copied it, I've rummaged around it; the repair option just won't boot it up and I don't know why (I'm presuming some corruption has taken place).

So, after all that, if anyone out there has any idea of what I can try to sort this out I'm all ears.

TIA!
 

My Computer

System One

  • CPU
    intel core 2 duo p8600 @ 2.4 ghz
    Memory
    4 gb
    Graphics Card(s)
    nvidia geforce 9650m gt
    Sound Card
    nvidia hi def audio

richc46

Staff member
Vista Guru
Gold Member
Messages
20,105
Location
Fairfield County, CT
#2

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT

richc46

Staff member
Vista Guru
Gold Member
Messages
20,105
Location
Fairfield County, CT
#3
Use all the suggestions in my prior post, I think they will help. If the above does not help, I am sure something here will.

Here are my solutions to freezing, and an excellent article, which I hope is of some help
Go to search type device manager and look for any yellow warning markers
Download and run malwarebytes, a full scan after you update
Run antivirus scan
Check memory with memtest86
Make sure that you are not over heating.
Try in safe mode; report back if it works properly.
Try a clean boot
Make sure PSU is working properly
If overclocking, restore to original
Test hard drive at company website.
Test in safe mode, does it still happen?
Try with clean boot..
http://support.microsoft.com/kb/929135
http://support.microsoft.com/kb/929135
http://malwarebytes.org/
http://www.almico.com/speedfan.php
http://www.geekstogo.com/forum/topic...ing-memtest86/
http://ezinearticles.com/?Troublesho...blems&id=39981
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
Messages
11
#4
Thanks Richard, I'll have a go and report back!
 

My Computer

System One

  • CPU
    intel core 2 duo p8600 @ 2.4 ghz
    Memory
    4 gb
    Graphics Card(s)
    nvidia geforce 9650m gt
    Sound Card
    nvidia hi def audio

richc46

Staff member
Vista Guru
Gold Member
Messages
20,105
Location
Fairfield County, CT
#5
Take your time. If it works or does not and you must reinstall, let us know. I can show you how to make an image and avoid this problem in the future.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
Messages
11
#6
Alrighty then, here's where I am so far (no further forward):

AV checks have produced no results

The clean boot didn't stop the hangs

Malwarebytes didn't find anything

2 x passes of memtest didn't find anything, however, I forgot to mention that I'm getting 1 x long and 3 x short beeps on boot (it's amibios and the website says that it's a memory issue above 64k). This has been going on for a few years and isn't a new development.

As for overheating, it was giving me hassle before Christmas when I was doing graphics intensive stuff (Steam etc), and the whole thing would shut down. I blew the crap out of the vents I could get to and it resolved the shut downs, but I'm wondering whether I should have a look at the graphics card fan or something? I've never taken a lappy apart :-).

Anyway, that's all I've got for now. If my crap memory dredges anything else up, I'll post it!

Thanks!
 

My Computer

System One

  • CPU
    intel core 2 duo p8600 @ 2.4 ghz
    Memory
    4 gb
    Graphics Card(s)
    nvidia geforce 9650m gt
    Sound Card
    nvidia hi def audio

richc46

Staff member
Vista Guru
Gold Member
Messages
20,105
Location
Fairfield County, CT
#7
TY for your kind words and rep. After all the tests and you do not have any positive results, use the computer in safe mode. If you still have problems, we should begin to look to hardware as a possible cause, but I bet its software.

Overheating is a very possible cause of your problem

Speed fan will tell you if you are running too hot
http://www.almico.com/speedfan.php
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
Messages
11
#8
Thanks Richard, I'll give that a go too. With regards to my issue with the Repair Vista menu option doing nothing, do you have any ideas for a workaround? I've managed to copy the partition and navigate around it, however, my system refuses to notice it when I've told it to repair (it's F8 after boot on my lappy).
 

My Computer

System One

  • CPU
    intel core 2 duo p8600 @ 2.4 ghz
    Memory
    4 gb
    Graphics Card(s)
    nvidia geforce 9650m gt
    Sound Card
    nvidia hi def audio

richc46

Staff member
Vista Guru
Gold Member
Messages
20,105
Location
Fairfield County, CT
#9
If you cannot find an answer to the hanging, you may want to use a system restore and see if it cures everything, including repair, will not hurt to try.
Go back a week before the problem began
http://www.vistax64.com/tutorials/76905-system-restore-how.html
Restore will fix most problems, if not hardware related as yours may be.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
Messages
11
#10
Aha, I checked restore points earlier; they've all gone. Not sure how, but they're all missing (I think it may be using the Vista rescue disk). As it is I did a restore at the start of this fiasco and it made no difference to the hangs.
 

My Computer

System One

  • CPU
    intel core 2 duo p8600 @ 2.4 ghz
    Memory
    4 gb
    Graphics Card(s)
    nvidia geforce 9650m gt
    Sound Card
    nvidia hi def audio

richc46

Staff member
Vista Guru
Gold Member
Messages
20,105
Location
Fairfield County, CT
#11
How did safe mode affect the hanging problem?
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
Messages
11
#12
It doesn't hang in safe mode. I haven't spent a massive amount of time in the environment but normal vista tends to hang either after I've typed in my password, or shortly after the desktop appears - safe mode 'seems' fine. Typically, on this boot, normal vista hasn't hung up once .... so far. I've been logged in for at least 30 mins.
 

My Computer

System One

  • CPU
    intel core 2 duo p8600 @ 2.4 ghz
    Memory
    4 gb
    Graphics Card(s)
    nvidia geforce 9650m gt
    Sound Card
    nvidia hi def audio

richc46

Staff member
Vista Guru
Gold Member
Messages
20,105
Location
Fairfield County, CT
#13
Ok this is what I know, and correct me if I am wrong
Works in safe mode, but not clean boot. If this is the case then the problem is a driver. Post if I am correct with the facts, and if I am, I will give you software to help diagnose.

Edit: Why wait, if I am correct try this software.
https://www.soluto.com/
I must advise, however, most have found the software to be beneficial, but some have reported problems and the only way to remove is with system restore. So, make a system restore point before you install.
 
Last edited:

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
Messages
11
#15
Wow, soluto is cool! Still haven't had a hang though have had a photoshop elements crash reported ...
 

My Computer

System One

  • CPU
    intel core 2 duo p8600 @ 2.4 ghz
    Memory
    4 gb
    Graphics Card(s)
    nvidia geforce 9650m gt
    Sound Card
    nvidia hi def audio

richc46

Staff member
Vista Guru
Gold Member
Messages
20,105
Location
Fairfield County, CT
#16
OK, then at least the initial problem is solved. Glad that we could help.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
Messages
11
#17
Me too :-).

Now how do I get Vista to see my recovery partition? :D
 

My Computer

System One

  • CPU
    intel core 2 duo p8600 @ 2.4 ghz
    Memory
    4 gb
    Graphics Card(s)
    nvidia geforce 9650m gt
    Sound Card
    nvidia hi def audio

richc46

Staff member
Vista Guru
Gold Member
Messages
20,105
Location
Fairfield County, CT
#18
If you have tried to get to the partition using the correct procedure, it may have become corrupt and no longer available. What you want to do, in lieu of the partition is to download Macrium Reflect, its free. Then make an image and update it once a month. Keep the image on an external, then if you ever have a problem, just reinstall with the image. Its easy and fast.
Macrium Reflect FREE Edition - Information and download
Its better than what you have been doing.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
Messages
11
#19
Lol, you are right! I'll give it a bash and once again, thanks!
 

My Computer

System One

  • CPU
    intel core 2 duo p8600 @ 2.4 ghz
    Memory
    4 gb
    Graphics Card(s)
    nvidia geforce 9650m gt
    Sound Card
    nvidia hi def audio
Messages
11
#20
Well I'm hoping my hanging problem is sorted (sounds rude :D). Soluto didn't say much but it did report once that Avast was playing up. One quick swap with AVG and my system appears to be running normally and has been for a few days. I've done a bunch of restarts, opened lots of progs and as yet, no hangs ..... If I can I'll be marking this thread as solved!
 

My Computer

System One

  • CPU
    intel core 2 duo p8600 @ 2.4 ghz
    Memory
    4 gb
    Graphics Card(s)
    nvidia geforce 9650m gt
    Sound Card
    nvidia hi def audio

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