Vista problems

[Alexian]

I am experiencing a sound loop and then the monitor goes black, but the PC is still on. After I reboot I check the event log and see an Event ID 7026 that says:


Description:
The following boot-start or system-start driver(s) failed to load:
HdAudint
i8042prt
lsi_ex

 

[tom982]

Hello Alexian and welcome to the forums

Have you got a Vista reinstallation DVD? If so, can you follow this tutorial to do a repair install:

http://www.vistax64.com/tutorials/88236-repair-install-vista.html

Tom

 

[Alexian]

Actually no I don't. When I built this computer my old roommate, who's an IT, hooked me up with one of his copies, since we had a network setup. I've since moved on and don't have any communication with him.

 

[tom982]

Okay, no worries, let's see what we can do for you then.

SFC Scan

1. Open the start menu
2. In the search box, type cmd
3. Right click on cmd and select Run as administrator
4. In command prompt, type:

sfc /scannow

5. Let it run and let me know if it finds any Integrity Violations

Tom

 

[Alexian]

I ran the SFC Scan and it says "Windows Resource Protection did not find any integrity violations."

 

[tom982]

Okay, good

Uninstall Driver

1. Open the start menu
2. In the search box, type Device Manager and open it
3. Expand the Sound, video and game controllers category by clicking on the little + sign
4. Right click on your drive and select Uninstall
5. Reboot your computer after that finishes

Tom

 

[Alexian]

I have 2 entries under sound, video, and game controllers. One is "High Definition Audio Device" and the other is "NVIDIA High Definition Audio." I tried to uninstall the high definition audio device, but after reboot it came right back.

 

[Slammer]

Just an FYI there was someone else getting that error with the SFC command a moment ago, and I found a couple of pages with info on how to fix it that you might want to look at. Tom will probably get your sound problem fixed via whatever route he's telling you to take, but it's still probably a good idea to get back your ability to run SFC:
SFC problem - "Windows Resource Protection could not start the repair service"
and
How to Fix "Windows Resource Protection could not start the repair service" Error When Running SFC in Windows 7 and Vista - The Winhelponline Blog

 

[tom982]

Just an FYI there was someone else getting that error with the SFC command a moment ago, and I found a couple of pages with info on how to fix it that you might want to look at. Tom will probably get your sound problem fixed via whatever route he's telling you to take, but it's still probably a good idea to get back your ability to run SFC:
SFC problem - "Windows Resource Protection could not start the repair service"
and
How to Fix "Windows Resource Protection could not start the repair service" Error When Running SFC in Windows 7 and Vista - The Winhelponline Blog

The SFC ran fine If it reports back that it didn't find any integrity violations then it means that there aren't any problems with the core Windows files. But thank you for the information, I'm sure I'll need it in the future

Tom

 

[Slammer]

Oh whoops I misread his post haha. Saw the "Windows Resource Protection" and didn't really read any further. My bad.

 

[tom982]

Oh whoops I misread his post haha. Saw the "Windows Resource Protection" and didn't really read any further. My bad.

Haha, well I'm quite glad you did. Those links are great

 

[Alexian]

So.....should I uninstall the NVIDIA sound driver? I'm assuming the HD Audio driver automatically reinstalls because it's a windows driver

 

[tom982]

Sorry, I got a little distracted from your problem!

Nope, it's meant to reinstall. When you reboot, Vista will detect that a driver is missing and reinstalls it.

Do you have a friend who has a Vista Ultimate x32 installation DVD? Or do you have a built in recovery partition/recovery discs?

Tom

 

[tom982]

Can you download the attached .reg file to your desktop, right click on it and select Merge.

Then reboot and see if the problem remains

Tom

 

[Alexian]

No I don't have access to a vista disc. I'll try the fix and let you know what happens.

 

[Alexian]

Worked for a day, then it started doing the same thing as of today.

 

[Alexian]

This time i8042prt isn't on the list in the event log. Only HDAudint and lsi_ex are remaining.

 

[tom982]

Yes good, I disabled the i8042prt from running. Well its a slight improvement

Can you tell us a little more about your problem? What are you doing when your monitor goes black and the sound loops?

Tom

 

[Alexian]

It happens when I'm playing a game or listening to music.

 

[tom982]

Okay, does this problem happen in safe mode?

Tom