Solved Vista Update KB978207 Error 80071A91

Pedal2Floor

New Member
I am trying install Windows Vista Update:

Cumulative Security Update for Internet Explorer (KB978207)

and everytime I try, I get error code 80071A91

The help link was no help and the free Microsoft Technical Support via email was no luck with their only resolution was to reinstall Vista.

When I look in the Event Viewer, I see this error

Windows Servicing failed to complete the process of setting package Package_for_KB978207_ie8~31bf3856ad364e35~x86~~8.0.1.1 () into Staged(Staged) state


I actually have several Updates that will not install, but this one was the first going all the way back to 2/10/2010 which was the first attempt so I am hoping if I can resolve this error, the others will work fine.

I have tried several forums and attempt to find info on the microsoft site but I have found nothing that I have tried that has worked.

Can anyone give me any assistance?

Thanks!
 

My Computer

niemiro

Banned
Hi,

Try this:

How-to reset the File System Resource Manager if you receive error 0x80071A91

1. Click Start, click All Programs, click Accessories, right-click Command Prompt, and select Run as administrator.
2. In the Command Prompt window you will need to type the following, and press ENTER:
fsutil resource setautoreset true C:\
3. Note: You will need to replace the C:\ with the drive letter that Windows Vista is installed on.
4. Restart your computer, and then attempt to install the failed update(s).



And this: Error message when you try to install a Windows update, a hotfix, or a service pack after you perform System Restore in Windows Vista: "0x80071A91"


Richard
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS 420
    CPU
    Intel Core 2 Quad Q9300 2.50GHz
    Motherboard
    Stock Dell 0TP406
    Memory
    4 gb (DDR2 800) 400MHz
    Graphics Card(s)
    ATI Radeon HD 3870 (512 MBytes)
    Sound Card
    Onboard
    Monitor(s) Displays
    1 x Dell 2007FP and 1 x (old) Sonic flat screen
    Screen Resolution
    1600 x 1200 and 1280 x 1204
    Hard Drives
    1 x 640Gb (SATA 300)
    Western Digital: WDC WD6400AAKS-75A7B0

    1 x 1Tb (SATA 600)
    Western Digital: Caviar Black, SATA 6GB/S, 64Mb cache, 8ms
    Western Digital: WDC WD1002FAEX-00Z3A0 ATA Device
    PSU
    Stock PSU - 375W
    Case
    Dell XPS 420
    Cooling
    Stock Fan
    Mouse
    Advent Optical ADE-WG01 (colour change light up)
    Keyboard
    Dell Bluetooth
    Internet Speed
    120 kb/s
    Other Info
    ASUS USB 3.0 5Gbps/SATA 6Gbps - PCI-Express Combo Controller Card (U3S6)

Pedal2Floor

New Member
@niemiro

You are a life saver!!!!!!!!!!!!

The link to Error message when you try to install a Windows update, a hotfix, or a service pack after you perform System Restore in Windows Vista: "0x80071A91"

Was the fix!!!

I have been struggling with this issue for 6 weeks!

You rock! :party:

I have no idea exactly what that fix does in general but I also noticed the following after applying that fix:

1) Startup, especially of my gadgets FLY! again
2) Restarts are instant again!

My brother who has been helping me noticed instantly that the system was quicker again after applying the fix and the disk had less thrash. Obviously some inconsistency.

I am keeping that link for future issues!

Once again, thank you very much!
 

My Computer

niemiro

Banned
You are most welcome and I am really glad your system is working so well again.

Richard
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS 420
    CPU
    Intel Core 2 Quad Q9300 2.50GHz
    Motherboard
    Stock Dell 0TP406
    Memory
    4 gb (DDR2 800) 400MHz
    Graphics Card(s)
    ATI Radeon HD 3870 (512 MBytes)
    Sound Card
    Onboard
    Monitor(s) Displays
    1 x Dell 2007FP and 1 x (old) Sonic flat screen
    Screen Resolution
    1600 x 1200 and 1280 x 1204
    Hard Drives
    1 x 640Gb (SATA 300)
    Western Digital: WDC WD6400AAKS-75A7B0

    1 x 1Tb (SATA 600)
    Western Digital: Caviar Black, SATA 6GB/S, 64Mb cache, 8ms
    Western Digital: WDC WD1002FAEX-00Z3A0 ATA Device
    PSU
    Stock PSU - 375W
    Case
    Dell XPS 420
    Cooling
    Stock Fan
    Mouse
    Advent Optical ADE-WG01 (colour change light up)
    Keyboard
    Dell Bluetooth
    Internet Speed
    120 kb/s
    Other Info
    ASUS USB 3.0 5Gbps/SATA 6Gbps - PCI-Express Combo Controller Card (U3S6)
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