Solved Vista won't start and mouse and keyboard (both Wireless) don't work

Scoop

New Member
Hi,

I have recently purchased Vista Business and it has been running OK for about a week with some assistance from Microsoft support. This morning I woke up and the system won't boot. I put the Vista disc into the PC and I get a page that comes up called "Install Windows" with 3 selections:
  1. Language to Install
  2. Time and currency format
  3. Keyboard or input method
However my mouse and keyboard do not allow me to make the appropriate selectios or click the "next" button to continue.
Can anyone help?
Thanks
Scoop
 
Last edited by a moderator:

My Computer

System One

  • Manufacturer/Model
    ??
    Motherboard
    Gigabyte S-series GA-G31M-S2L
    Memory
    2GB
    Graphics Card(s)
    ?
    Sound Card
    ?
    Monitor(s) Displays
    View Sonic
    Screen Resolution
    ?
    Hard Drives
    ?
    PSU
    ?
    Case
    ?
    Cooling
    ?
    Mouse
    wireless
    Keyboard
    Wireless
    Internet Speed
    Broadband

Brink

Staff member
mvp
Hello Scoop, and welcome to Vista Forums

If they are USB, then double check in your BIOS settings to make sure that you have a "USB Keyboard/Mouse Support" at dos or boot type option enabled.

You might also test by having the wireless receiver plugged into different USB ports to see if it may be a problem with that USB port.

Hope this helps,
Shawn
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    1TB Samsung 970 EVO Plus M.2,
    250GB Samsung 960 EVO M.2,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Mouse
    Logitech MX Master
    Keyboard
    Logitech wireless K800
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD

Scoop

New Member
Thanks Shawn,

The problem rectified itself after 4 days. I think I might have a Hardware problem, but we'll see if it happens again.

Thanks Heaps,

Scoop.
 

My Computer

System One

  • Manufacturer/Model
    ??
    Motherboard
    Gigabyte S-series GA-G31M-S2L
    Memory
    2GB
    Graphics Card(s)
    ?
    Sound Card
    ?
    Monitor(s) Displays
    View Sonic
    Screen Resolution
    ?
    Hard Drives
    ?
    PSU
    ?
    Case
    ?
    Cooling
    ?
    Mouse
    wireless
    Keyboard
    Wireless
    Internet Speed
    Broadband

Brink

Staff member
mvp
Scoop,

I'm happy to hear that it seems to have sorted itself out for you. :)
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    1TB Samsung 970 EVO Plus M.2,
    250GB Samsung 960 EVO M.2,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Mouse
    Logitech MX Master
    Keyboard
    Logitech wireless K800
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD
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