Voicemail Recorder.com Problem

dg8

New Member
I have just installed a program called Voicemail Recorder from MyHeplpHub via a Trent Steel Newsletter - I paid for it and I received an email which had a link to download and use the program.

I can not get this program to work - it opens, it records but when you press the send button the program freezes and I have to use Ctrl + Alt + Delete to exit the program.

I have contacted the myhelphub site and so far I have had no help in resolving the issue.

Has anyone on this site had the same problem and how did it get resolved?
Hoping someone has the answer

All the best and take care.
 

Attachments

My Computer

System One

  • CPU
    Intel(R) Core(TM)2 Duo CPU E8400 @ 3,00GHz 300GHz
    Memory
    2.00 GB

Katokato

Banned
Probably a bug in the software, does this program work on any other computer?
 

My Computer

System One

  • Manufacturer/Model
    Hp pavillion a6110n
    CPU
    amd athlon 64 x2 live! 4400+
    Memory
    4 gigs 3.3 useable
    Graphics Card(s)
    Finally! SAPPHIRE 100283L Radeon HD 5770 (Juniper XT) 1GB 12
    Monitor(s) Displays
    generic pnp monitor
    Screen Resolution
    1280x1024
    Hard Drives
    7.2k rpm
    1 linux ubuntu partition
    1 vista partition
    1recovery partition
    1 windows 7 partition
    1linux swap partition
    PSU
    500W, antc earthwatts EA500
    Case
    normal black case
    Cooling
    fans
    Mouse
    logitech mouse (small to fit hand perfectly)
    Keyboard
    saitek cyborg gaming keyboard
    Internet Speed
    dsl
    Other Info
    2.3 ghz amd

dg8

New Member
The program was down loaded from the company onto my computer and I don't have access to another computer.
 

My Computer

System One

  • CPU
    Intel(R) Core(TM)2 Duo CPU E8400 @ 3,00GHz 300GHz
    Memory
    2.00 GB

Katokato

Banned
Try running this program with administrative privileges, or try running it in safe mode (repeatedly press f8 after bios screen disappears). Im not too sure how to trouble shoot this problem, as i have never used this program before.

You can also contact my help hub's support: http://www.myhelphub.com/start/menu.aspx?a=openticket
 

My Computer

System One

  • Manufacturer/Model
    Hp pavillion a6110n
    CPU
    amd athlon 64 x2 live! 4400+
    Memory
    4 gigs 3.3 useable
    Graphics Card(s)
    Finally! SAPPHIRE 100283L Radeon HD 5770 (Juniper XT) 1GB 12
    Monitor(s) Displays
    generic pnp monitor
    Screen Resolution
    1280x1024
    Hard Drives
    7.2k rpm
    1 linux ubuntu partition
    1 vista partition
    1recovery partition
    1 windows 7 partition
    1linux swap partition
    PSU
    500W, antc earthwatts EA500
    Case
    normal black case
    Cooling
    fans
    Mouse
    logitech mouse (small to fit hand perfectly)
    Keyboard
    saitek cyborg gaming keyboard
    Internet Speed
    dsl
    Other Info
    2.3 ghz amd

dg8

New Member
Good morning Katokato - sorry for the delay in answering.

I tried running it in administrative privileges - no joy. I then did a rather stupid thing (in hindsight) I decided to take the program off completelly and try to see if I installed it again the "bug" would have gone.

Relly stupid because when I went to download via the email link key that I received when I purchased the program MyHelpHub instructed me that I had used the key and that link no longer works.

This new selfinflicted "problem" has been added to my HelpHub
 

My Computer

System One

  • CPU
    Intel(R) Core(TM)2 Duo CPU E8400 @ 3,00GHz 300GHz
    Memory
    2.00 GB

dg8

New Member
Sorry Katokato the whole message was not displayed - it should have went on

This new self inflicted "problem" has been added to MyHelpHub support ticket and I have been informed since my initial ticket - it has been escalated three times to other people in the organization and the final escalation was to Manager.

The first support ticket to MyHelpHub was issued on 25 April 2010 so far I have not received a solution to the problem and so far no reply to my request for a new key to download a fresh program.
 

My Computer

System One

  • CPU
    Intel(R) Core(TM)2 Duo CPU E8400 @ 3,00GHz 300GHz
    Memory
    2.00 GB
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