Where are dump files (.dmp) saved after crash ?

Unk75

New Member
When system crash, i get a bsod like this:



After it crash, windows saves the log in C as prefix crash.dmp Where can i get to that log file?
 

My Computer

System One

  • Manufacturer/Model
    HP 530
    Motherboard
    Intel
    Memory
    121 GB
    Graphics Card(s)
    Intel
    Screen Resolution
    1280X780
    Mouse
    Serioux

niemiro

Banned
Hi,

If you want us to analyse the dump file for you, you need to make sure you are minidumping (not full etc) and the zip up and upload

C:\Windows\Minidump

folder. Busy now, but for general tips see my recent posts.

Richard
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS 420
    CPU
    Intel Core 2 Quad Q9300 2.50GHz
    Motherboard
    Stock Dell 0TP406
    Memory
    4 gb (DDR2 800) 400MHz
    Graphics Card(s)
    ATI Radeon HD 3870 (512 MBytes)
    Sound Card
    Onboard
    Monitor(s) Displays
    1 x Dell 2007FP and 1 x (old) Sonic flat screen
    Screen Resolution
    1600 x 1200 and 1280 x 1204
    Hard Drives
    1 x 640Gb (SATA 300)
    Western Digital: WDC WD6400AAKS-75A7B0

    1 x 1Tb (SATA 600)
    Western Digital: Caviar Black, SATA 6GB/S, 64Mb cache, 8ms
    Western Digital: WDC WD1002FAEX-00Z3A0 ATA Device
    PSU
    Stock PSU - 375W
    Case
    Dell XPS 420
    Cooling
    Stock Fan
    Mouse
    Advent Optical ADE-WG01 (colour change light up)
    Keyboard
    Dell Bluetooth
    Internet Speed
    120 kb/s
    Other Info
    ASUS USB 3.0 5Gbps/SATA 6Gbps - PCI-Express Combo Controller Card (U3S6)

Unk75

New Member
Thanks. I found 13 dump files there lol.
 

My Computer

System One

  • Manufacturer/Model
    HP 530
    Motherboard
    Intel
    Memory
    121 GB
    Graphics Card(s)
    Intel
    Screen Resolution
    1280X780
    Mouse
    Serioux

niemiro

Banned
Hi,

You have two different BSODs here:

CRITICAL_OBJECT_TERMINATION
STOP: 0x000000f4
x 12

This means that a Windows critical thread or process (process in this case) has stopped when it should not have done.

Also:
CLOCK_WATCHDOG_TIMEOUT

STOP: 0x00000101 x 1

Referenced Drivers:
cmdguard.sys
igdkmd32.sys
ntkrnlpa.exe

BSODs are often caused by drivers, overheating, faulty hardware etc. The most important thing to do is to update all of your drivers. Here is a list of thing to try:

  • Update all of the drivers you can.

  • Run Memtest86+ or another memory testing tool that came with your computer.

  • Make sure all windows updates and service packs are installed.




  • See if these BSODs occur in Safe Mode and report back.

  • See if there are any errors showing in Device Manager.
This problem may be caused by overheating, so can you please download GPU-Z and SpeedFan and write down/screenshot the temperatures of your cores/graphics card/hard disk.
GPU-Z
SpeedFan

The referenced drivers may point to your Commodo Firewall. Fully update this, and you could also try to replace this (I would recommend uninstalling and replacing this, at least as a test because your Minidumps are pointing to this as the culprit. Also, the other reference points at your motherboard/chipset or grpahics card driver. Update these drivers and remove Commodo Firewall first.

Your drivers are all very up to date. This is very impressive. Here are the list of slightly older drivers (2006 - 2008 and lost time stamp)

2006:
secdrv.SYS

2007:
e110b325.sys

2008:
VSTCNXT3.SYS
VSTAZL3.SYS
VSTDPV3.SYS

Lost time stamp:
TSDDD.dll

Try to update these drivers if you can, but as I said earlier, all your drivers are very up to date and this is very impressive.

In conclusion, your first task is to update/uninstall Commodo Firewall and to update your chipset/graphics drivers if you can.

Good luck,

Richard
 
Last edited:

My Computer

System One

  • Manufacturer/Model
    Dell XPS 420
    CPU
    Intel Core 2 Quad Q9300 2.50GHz
    Motherboard
    Stock Dell 0TP406
    Memory
    4 gb (DDR2 800) 400MHz
    Graphics Card(s)
    ATI Radeon HD 3870 (512 MBytes)
    Sound Card
    Onboard
    Monitor(s) Displays
    1 x Dell 2007FP and 1 x (old) Sonic flat screen
    Screen Resolution
    1600 x 1200 and 1280 x 1204
    Hard Drives
    1 x 640Gb (SATA 300)
    Western Digital: WDC WD6400AAKS-75A7B0

    1 x 1Tb (SATA 600)
    Western Digital: Caviar Black, SATA 6GB/S, 64Mb cache, 8ms
    Western Digital: WDC WD1002FAEX-00Z3A0 ATA Device
    PSU
    Stock PSU - 375W
    Case
    Dell XPS 420
    Cooling
    Stock Fan
    Mouse
    Advent Optical ADE-WG01 (colour change light up)
    Keyboard
    Dell Bluetooth
    Internet Speed
    120 kb/s
    Other Info
    ASUS USB 3.0 5Gbps/SATA 6Gbps - PCI-Express Combo Controller Card (U3S6)
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