When I try to use the Windows Contacts button (email) to call Windows Mail, it fails and gives the following message:
"An error occurred when attempting to access the default email program". If I click ok, I get the message "Windows host process (Rundll32) has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." The default mail program is set to Windows Mail.
When I go to Event Viewer>Windows Logs>Applications, I find that the following two error messages have been added:
Error 5/28/2008 2:13:49 PM Application Error 1000 (100)
Information 5/28/2008 2:13:57 PM Windows Error Reporting 1001 None
My first question is "Am I the only one that is having this problem or is it a standard problem in Vista?
Secondly, assuming that it is my problem, does anybody have any ideas of how to fix it? Windows Mail runs fine and references contacts in Windows Contacts. I have previously installed MS Office 97 on Vista and the programs I use (Word, Powerpoint, Excel) run fine. Access and Outlook 97 don't run. I am suspicious that when I installed Office 97 that Outlook somehow messed things up--like a registry entry. When I tried to uninstall Outlook, it wouldn't uninstall. So I deleted all the program files with Outlook in their name and ran a registry cleaner. I hoped that the registry cleaner would see the missing Outlook files and clear any associated registry problems. It didn't work. I don't know anything about the registry so I don't know where to even look for a registry problem, let alone fix it. If anybody knows how to find my (supposed) registry problem and fix it, please respond.
The only thing I know to do at this point is load the CD that came with the computer (Toshiba Satellite A215-S4697) and set Vista back to the delivered state and then re-customize and reload all programs and files--a sizable task for a dummy like me.
This may be all in vain. The reason I want to use the Contacts email button is so I can split up my contacts into sub-folders within the Contacts folder. I hope to be able to select a contact in a sub-folder, click the "email" button and have an empty message window come up addressed to the contact I had selected. If this doesn't work, it is on to plan B. I understand there is a Mosilla Thunderbird email progam. Would it let me divide my contacts into sub-folders and send emails to those contacts.
Thanks for any help
Ralph
"An error occurred when attempting to access the default email program". If I click ok, I get the message "Windows host process (Rundll32) has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." The default mail program is set to Windows Mail.
When I go to Event Viewer>Windows Logs>Applications, I find that the following two error messages have been added:
Error 5/28/2008 2:13:49 PM Application Error 1000 (100)
Information 5/28/2008 2:13:57 PM Windows Error Reporting 1001 None
My first question is "Am I the only one that is having this problem or is it a standard problem in Vista?
Secondly, assuming that it is my problem, does anybody have any ideas of how to fix it? Windows Mail runs fine and references contacts in Windows Contacts. I have previously installed MS Office 97 on Vista and the programs I use (Word, Powerpoint, Excel) run fine. Access and Outlook 97 don't run. I am suspicious that when I installed Office 97 that Outlook somehow messed things up--like a registry entry. When I tried to uninstall Outlook, it wouldn't uninstall. So I deleted all the program files with Outlook in their name and ran a registry cleaner. I hoped that the registry cleaner would see the missing Outlook files and clear any associated registry problems. It didn't work. I don't know anything about the registry so I don't know where to even look for a registry problem, let alone fix it. If anybody knows how to find my (supposed) registry problem and fix it, please respond.
The only thing I know to do at this point is load the CD that came with the computer (Toshiba Satellite A215-S4697) and set Vista back to the delivered state and then re-customize and reload all programs and files--a sizable task for a dummy like me.
This may be all in vain. The reason I want to use the Contacts email button is so I can split up my contacts into sub-folders within the Contacts folder. I hope to be able to select a contact in a sub-folder, click the "email" button and have an empty message window come up addressed to the contact I had selected. If this doesn't work, it is on to plan B. I understand there is a Mosilla Thunderbird email progam. Would it let me divide my contacts into sub-folders and send emails to those contacts.
Thanks for any help
Ralph