Windows Explorer Stopped Working, Internet Explorer Stopped Working, what DOES work?

FrustratedMan

New Member
Hey, Fellas, I'm back.
Lately when I've tried looking at different folders and files on my hard drives I keep getting "Windows Explorer has stopped working and will restart." It's driving me nuts, I can barely do anything.
Also, same thing with Internet Explorer...I'm getting real sick of Vista's shoddiness..
 

My Computer

System One

  • CPU
    E6850 3.0GHz
    Motherboard
    EVGA 790i Ultra
    Memory
    2x2Gb (4GB) OCZ3P13334GK
    Graphics Card(s)
    EVGA 8800GTS 512MB KO
    Hard Drives
    WD 150GB Raptor

sidney1st

Member
Vista Guru
Re: Windows Explorer Stopped Working, Internet Explorer Stopped Working, what DOES wo

Hi,
Have a look at the events log and make a virus scan too.
 

My Computer

FrustratedMan

New Member
Re: Windows Explorer Stopped Working, Internet Explorer Stopped Working, what DOES wo

The virus scan came back clean (no flags). I took a look at the event viewer and here's what it says (the first 3 blocks are Windows Explorer errors and the last block is IE):

Faulting application explorer.exe, version 6.0.6001.18000, time stamp 0x479194ae, faulting module ntdll.dll, version 6.0.6001.18000, time stamp 0x4791a797, exception code 0x80000003, fault offset 0x00000000000da600, process id 0xad4, application start time 0x01c8ef8895b4bffc.

Faulting application Explorer.EXE, version 6.0.6001.18000, time stamp 0x479194ae, faulting module ntdll.dll, version 6.0.6001.18000, time stamp 0x4791a797, exception code 0x80000003, fault offset 0x00000000000da600, process id 0xad0, application start time 0x01c8ef85daf395dc.

Faulting application Explorer.EXE, version 6.0.6001.18000, time stamp 0x479194ae, faulting module ntdll.dll, version 6.0.6001.18000, time stamp 0x4791a797, exception code 0x80000003, fault offset 0x00000000000da600, process id 0xdc4, application start time 0x01c8ef885f17c32c.


Faulting application iexplore.exe, version 7.0.6001.18000, time stamp 0x4791889a, faulting module mshtml.dll, version 7.0.6001.18000, time stamp 0x4791941c, exception code 0x80000003, fault offset 0x00445b38, process id 0xf94, application start time 0x01c8ef85f611348c.

Any ideas?
 

My Computer

System One

  • CPU
    E6850 3.0GHz
    Motherboard
    EVGA 790i Ultra
    Memory
    2x2Gb (4GB) OCZ3P13334GK
    Graphics Card(s)
    EVGA 8800GTS 512MB KO
    Hard Drives
    WD 150GB Raptor

sidney1st

Member
Vista Guru
Re: Windows Explorer Stopped Working, Internet Explorer Stopped Working, what DOES wo

Hmmmm, it should come from an IE7 addon / toolbar.
In IE7, go in Tools/Manage addons and disable the addons you have (one by one to find the addon which makes troubles)
Sometimes could come also from Omnipage if installed with a printer.
Could come also if the protected mode is activated in IE7 security internet options.
 

My Computer

FrustratedMan

New Member
Re: Windows Explorer Stopped Working, Internet Explorer Stopped Working, what DOES wo

Thanks for your help, but I haven't installed ANY addons or plugins. That's how it came. I'm using the Microsoft Technet Vista Ultimate SP1 checked/debug build. I've had so many problems with it...
 

My Computer

System One

  • CPU
    E6850 3.0GHz
    Motherboard
    EVGA 790i Ultra
    Memory
    2x2Gb (4GB) OCZ3P13334GK
    Graphics Card(s)
    EVGA 8800GTS 512MB KO
    Hard Drives
    WD 150GB Raptor

rtt_77388

Shade Tree Geek
Power User
Re: Windows Explorer Stopped Working, Internet Explorer Stopped Working, what DOES wo

Did you try running sfc /Scannow at a command prompt? It will check the integrety of your system files and repair corrupt ones if found.
 

My Computer

System One

  • CPU
    Core Duo 2 E6700
    Motherboard
    ASUS P5W DH Deluxe
    Memory
    4g-Corsair XMS2 6400
    Graphics Card(s)
    ATI 4870x2
    Hard Drives
    2 Maxtor Essential SATA2 drives Raid 0
    Pioneer 212D SATA DVD-R/W

johngalt

Antidisestablishmentarianist
Vista Guru
Re: Windows Explorer Stopped Working, Internet Explorer Stopped Working, what DOES wo

Thanks for your help, but I haven't installed ANY addons or plugins. That's how it came. I'm using the Microsoft Technet Vista Ultimate SP1 checked/debug build. I've had so many problems with it...
All the same, did you check and try to perform the reset? You may have gotten something installed without realizing it....
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro X64 Insider Preview (Skip Ahead) latest build
    Manufacturer/Model
    The Beast Model V (homebrew)
    CPU
    Intel Core i7 965 EE @ 3.6 GHz
    Motherboard
    eVGA X58 Classified 3 (141-GT-E770-A1)
    Memory
    3 * Mushkin 998981 Redline Enhanced triple channel DDR3 4 GB CL7 DDR3 1600 MHz (PC3-12800)
    Graphics Card(s)
    eVGA GeForce GTX 970 SSC ACX 2.0 (04G-P4-3979-KB)
    Sound Card
    Realtek HD Audio (onboard)
    Monitor(s) Displays
    2 * Lenovo LT2323pwA Widescreeen
    Screen Resolution
    2 * 1920 x 1080
    Hard Drives
    SanDisk Ultra SDSSDHII-960G-G25 960 GB SATA III SSD (System)
    Crucial MX100 CT256MX100SSD1 256GB SATA III SSD (User Tree)
    2 * Seagate Barracuda 7200.12 ST31000528AS 1TB 7200 RPM SATA II Mech. HD
    Seagate ST1500DL001-9VT15L Barracuda 7200.12 1.5 TB S
    PSU
    Thermaltake Black Widow TX TR2 850W 80+ Bronze Semi-Mod ATX
    Case
    ThermalTake Level 10 GT (Black)
    Cooling
    Corsair H100 (CPU, dual 140 mm fans on radiator) + Air (2 *
    Mouse
    Logitech MX Master (shared)
    Keyboard
    Logitech G15 (gen 2)
    Internet Speed
    AT&T Lightspeed Gigabit duplex
  • Operating System
    Sabayon Linux (current, weekly updates, 5.1.x kernel)
    Manufacturer/Model
    Lenovo ThinkPad E545
    CPU
    AMD A6-5350M APU
    Motherboard
    Lenovo
    Memory
    8 GB
    Graphics card(s)
    Radeon HD (Embedded)
    Sound Card
    Conextant 20671 SmartAudio HD
    Monitor(s) Displays
    Lenovo 15" Matte
    Screen Resolution
    1680 * 1050
    Hard Drives
    INTEL Cherryvill 520 Series SSDSC2CW180A 180 GB SSD
    PSU
    Lenovo
    Case
    Lenovo
    Cooling
    Lenovo
    Mouse
    Logitech MX Master (shared) | Synaptics TouchPad
    Keyboard
    Lenovo
    Internet Speed
    AT&T LightSpeed Gigabit Duplex

FrustratedMan

New Member
Re: Windows Explorer Stopped Working, Internet Explorer Stopped Working, what DOES wo

Actually, I think the root of 95% of my problems were caused by the .iso I got from Microsoft Technet. I used the Vista Ultimate w/SP1 Checked/Debug build from March 2008.

Last week I decided to try my friends copy of Vista Ultimate and use my product key, and so far Windows Update, Windows Media Center, Windows Defender, Dreamscenes, and everything else I was having problems with is now working. I haven't really used IE since the fresh installation, but hopefully that's mostly fixed, too.

I had been working with Support from Microsoft and I told them the situation, so Microsoft is aware (or should be) that their .iso they have posted on their Technet website is problematic.

Thanks for all your support!
 

My Computer

System One

  • CPU
    E6850 3.0GHz
    Motherboard
    EVGA 790i Ultra
    Memory
    2x2Gb (4GB) OCZ3P13334GK
    Graphics Card(s)
    EVGA 8800GTS 512MB KO
    Hard Drives
    WD 150GB Raptor

johngalt

Antidisestablishmentarianist
Vista Guru
Re: Windows Explorer Stopped Working, Internet Explorer Stopped Working, what DOES wo

Don't be sure they they know - they'll just as easily chalk it up to a bad disc / bad download.

Point them to threads here from you and the other one that you replied to where another user has the same issue.
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro X64 Insider Preview (Skip Ahead) latest build
    Manufacturer/Model
    The Beast Model V (homebrew)
    CPU
    Intel Core i7 965 EE @ 3.6 GHz
    Motherboard
    eVGA X58 Classified 3 (141-GT-E770-A1)
    Memory
    3 * Mushkin 998981 Redline Enhanced triple channel DDR3 4 GB CL7 DDR3 1600 MHz (PC3-12800)
    Graphics Card(s)
    eVGA GeForce GTX 970 SSC ACX 2.0 (04G-P4-3979-KB)
    Sound Card
    Realtek HD Audio (onboard)
    Monitor(s) Displays
    2 * Lenovo LT2323pwA Widescreeen
    Screen Resolution
    2 * 1920 x 1080
    Hard Drives
    SanDisk Ultra SDSSDHII-960G-G25 960 GB SATA III SSD (System)
    Crucial MX100 CT256MX100SSD1 256GB SATA III SSD (User Tree)
    2 * Seagate Barracuda 7200.12 ST31000528AS 1TB 7200 RPM SATA II Mech. HD
    Seagate ST1500DL001-9VT15L Barracuda 7200.12 1.5 TB S
    PSU
    Thermaltake Black Widow TX TR2 850W 80+ Bronze Semi-Mod ATX
    Case
    ThermalTake Level 10 GT (Black)
    Cooling
    Corsair H100 (CPU, dual 140 mm fans on radiator) + Air (2 *
    Mouse
    Logitech MX Master (shared)
    Keyboard
    Logitech G15 (gen 2)
    Internet Speed
    AT&T Lightspeed Gigabit duplex
  • Operating System
    Sabayon Linux (current, weekly updates, 5.1.x kernel)
    Manufacturer/Model
    Lenovo ThinkPad E545
    CPU
    AMD A6-5350M APU
    Motherboard
    Lenovo
    Memory
    8 GB
    Graphics card(s)
    Radeon HD (Embedded)
    Sound Card
    Conextant 20671 SmartAudio HD
    Monitor(s) Displays
    Lenovo 15" Matte
    Screen Resolution
    1680 * 1050
    Hard Drives
    INTEL Cherryvill 520 Series SSDSC2CW180A 180 GB SSD
    PSU
    Lenovo
    Case
    Lenovo
    Cooling
    Lenovo
    Mouse
    Logitech MX Master (shared) | Synaptics TouchPad
    Keyboard
    Lenovo
    Internet Speed
    AT&T LightSpeed Gigabit Duplex

Dethlok

New Member
Re: Windows Explorer Stopped Working, Internet Explorer Stopped Working, what DOES wo

I have the exact same problem and it looks like we have the same build...

those 0x80000003 codes are manual breakpoints put in place and I'm wondering if they weren't taken out. Looks like I need a find a friend with a Retail copy. I got my off of Technet also.
 

My Computer

FrustratedMan

New Member
Re: Windows Explorer Stopped Working, Internet Explorer Stopped Working, what DOES wo

I checked my post on Technet the other day and they said they would forward the information on.

I will also post a link to this forum on there. Thank you!
 

My Computer

System One

  • CPU
    E6850 3.0GHz
    Motherboard
    EVGA 790i Ultra
    Memory
    2x2Gb (4GB) OCZ3P13334GK
    Graphics Card(s)
    EVGA 8800GTS 512MB KO
    Hard Drives
    WD 150GB Raptor

Art

Member
Re: Windows Explorer Stopped Working, Internet Explorer Stopped Working, what DOES wo

I would call your phone company and have them "check" your phoneline, then download and install the Mozilla Firefox Browser to see if that helps, it did me. If it doesn't you can always remove the browser..............
Art
 

My Computer

Art

Member
Re: Windows Explorer Stopped Working, Internet Explorer Stopped Working, what DOES wo

Look into this.....
I had a similar problem in a fresh install of Vista Ultimate- everytime I
tried to do anything in the GUI (Explorer), I got an error, "Windows Explorer
has stopped working"... looking for solutions, "Windows Explorer is
restarting..." It seemed that there was no end in sight. Most search
engine hits point to problems with shell extensions. This is not the case,
but instead a bug in Vista where it cannot recover is a temporary cache
database file is corrupted. Pretty sad, I think. Nonetheless, I figured out
a solution.

Check the event viewer to see what is causing the error. Open the Task
Manager (CNTRL ALT DEL, start Task Manager), then from the Task Manager
program, select File-Run from the menu. Type MSCONFIG. You may have to try
these steps several times as the crashing Explorer will probably get in the
way. In my case, Explorer crashes mostly did not affect secondary apps (i.e.
Task Manager and Msconfig). In Msconfig, select the Tools tab and select
Event Viewer and click Launch. In Event Viewer, open up Applications to see
what errors you are getting.

If "C:\Users\[username]\AppData\Local\Microsoft\Windows\Explorer\***.db" is
causing the problem, you need to delete the *.db file in that directory. But
because Explorer is crashing, you obviously can't do this from a window. Go
back to Task Manager and type, "runas /user:[username that has administrative
rights] cmd"

You will be asked for you password. Enter it. Now browse to the directory
with the *.db files that are causing problems and delete them. They are
temporary thumbnail caches. One or more are are probably corrupt. As soon
as you delete these files, Vista should run just fine.
ART
 

My Computer

johngalt

Antidisestablishmentarianist
Vista Guru
Re: Windows Explorer Stopped Working, Internet Explorer Stopped Working, what DOES wo

Actually, I think the root of 95% of my problems were caused by the .iso I got from Microsoft Technet. I used the Vista Ultimate w/SP1 Checked/Debug build from March 2008.

Last week I decided to try my friends copy of Vista Ultimate and use my product key, and so far Windows Update, Windows Media Center, Windows Defender, Dreamscenes, and everything else I was having problems with is now working. I haven't really used IE since the fresh installation, but hopefully that's mostly fixed, too.

I had been working with Support from Microsoft and I told them the situation, so Microsoft is aware (or should be) that their .iso they have posted on their Technet website is problematic.

Thanks for all your support!
He already fixed the problem.
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro X64 Insider Preview (Skip Ahead) latest build
    Manufacturer/Model
    The Beast Model V (homebrew)
    CPU
    Intel Core i7 965 EE @ 3.6 GHz
    Motherboard
    eVGA X58 Classified 3 (141-GT-E770-A1)
    Memory
    3 * Mushkin 998981 Redline Enhanced triple channel DDR3 4 GB CL7 DDR3 1600 MHz (PC3-12800)
    Graphics Card(s)
    eVGA GeForce GTX 970 SSC ACX 2.0 (04G-P4-3979-KB)
    Sound Card
    Realtek HD Audio (onboard)
    Monitor(s) Displays
    2 * Lenovo LT2323pwA Widescreeen
    Screen Resolution
    2 * 1920 x 1080
    Hard Drives
    SanDisk Ultra SDSSDHII-960G-G25 960 GB SATA III SSD (System)
    Crucial MX100 CT256MX100SSD1 256GB SATA III SSD (User Tree)
    2 * Seagate Barracuda 7200.12 ST31000528AS 1TB 7200 RPM SATA II Mech. HD
    Seagate ST1500DL001-9VT15L Barracuda 7200.12 1.5 TB S
    PSU
    Thermaltake Black Widow TX TR2 850W 80+ Bronze Semi-Mod ATX
    Case
    ThermalTake Level 10 GT (Black)
    Cooling
    Corsair H100 (CPU, dual 140 mm fans on radiator) + Air (2 *
    Mouse
    Logitech MX Master (shared)
    Keyboard
    Logitech G15 (gen 2)
    Internet Speed
    AT&T Lightspeed Gigabit duplex
  • Operating System
    Sabayon Linux (current, weekly updates, 5.1.x kernel)
    Manufacturer/Model
    Lenovo ThinkPad E545
    CPU
    AMD A6-5350M APU
    Motherboard
    Lenovo
    Memory
    8 GB
    Graphics card(s)
    Radeon HD (Embedded)
    Sound Card
    Conextant 20671 SmartAudio HD
    Monitor(s) Displays
    Lenovo 15" Matte
    Screen Resolution
    1680 * 1050
    Hard Drives
    INTEL Cherryvill 520 Series SSDSC2CW180A 180 GB SSD
    PSU
    Lenovo
    Case
    Lenovo
    Cooling
    Lenovo
    Mouse
    Logitech MX Master (shared) | Synaptics TouchPad
    Keyboard
    Lenovo
    Internet Speed
    AT&T LightSpeed Gigabit Duplex

RockLobster

New Member
Re: Windows Explorer Stopped Working, Internet Explorer Stopped Working, what DOES wo

Ive been running Vista Home Basic on my laptop for almost a year with very few problems untill now, this Internet Explorer restarting and Windows Explorer restarting problem began about 2 weeks ago I am wondering if a Windows Update caused it.
 

My Computer

ginger78064

New Member
Re: Windows Explorer Stopped Working, Internet Explorer Stopped Working, what DOES wo

What do you do when you run the scannow command and get a message saying that a file could not be fixed?
 

My Computer

System One

  • Manufacturer/Model
    hp w19b

FrustratedMan

New Member
Re: Windows Explorer Stopped Working, Internet Explorer Stopped Working, what DOES wo

Well, since I used my friend's copy (and not Technet's version) to install x64 I haven't had too many problems. I don't use IE, however, so I don't know if that may still have problems.

...can't wait for Fallout 3...
Cheers!
 

My Computer

System One

  • CPU
    E6850 3.0GHz
    Motherboard
    EVGA 790i Ultra
    Memory
    2x2Gb (4GB) OCZ3P13334GK
    Graphics Card(s)
    EVGA 8800GTS 512MB KO
    Hard Drives
    WD 150GB Raptor
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