Windows failed to load because the NLS data is missing, or corrupt.

Roberto2525

New Member
I reinstalled Windows Vista 32 bit on my Gateway laptop using the OEM
install cd that came with it, but now when I boot up I get the following
window:

Windows Boot Manager

Windows failed to start. A recent hardware or software change might be the
cause. To fix this problem:
1. Insert your Windows installation disc and restart your computer.
2. Choose your language settings, and then click "Next."
3. Click "Repair your computer."

If you do not have this disc, contact your system administrator or
computer manufacturer for assistance.

Status: 0xc000000f
Info: Windows failed to load because the NLS data is missing, or corrupt.

Reading a similar post, I tried the 3 methods from WinRE (Startup
Repair, Bootrec /RebuildBcd, System Recovery) but they didn't work. I ran
SFC /scannow from command prompt C: and it reports : Windows Resource
Protection could not start the repair service. I ran Windows Memory
Diagnostics tool from WinRE and it reports no errors on my hard drive.

I consulted the Gateway support site & also tried to access the recovery
partition by pressing ALT-F10 upon reboot, but it didn't work either. I
tried getting in safe mode by pressing F8, but I didn't get the 'Repair
your computer' option which would have gotten me into Gateway's Recovery
Management window. I can't even get into Safe mode either, it loads a list of
files and stops on Loaded: \Windows\system32\drivers\crcdisk.sys and then
the Windows Boot Manager message window reappears again (as above).

Reading another post on here, using a USB stick and copying the .nls files
from another Vista machine to the damaged one fixed the problem for
another user, but I don't know have another Vista machine, just an XP one.

Fortunately, I don't need the old data, I just want my laptop to boot up
and work.

Thank you in advance for your help.
 

My Computer

System One

  • Manufacturer/Model
    Gateway laptop model MT6711

Roberto2525

New Member
I contacted Gateway support via online chat. They gave me a utility to scan/test the hard drive (GWSCAN). I ran it and it reported the hard drive has too many errors, and so Gateway advised me that I have to replace the hard drive.

Case closed.
 

My Computer

System One

  • Manufacturer/Model
    Gateway laptop model MT6711
Top