windows live communications platform has stopped working

mjh2009

New Member
Hi I have just been made ti update to the new live messenger and whenever i try to log on now I get windows live communications platform has stopped working and it logs me out. Any thoughts on what i can do to fix this problem would be greatly appreciated
cheers mjh2009

Problem signature:
Problem Event Name: BEX
Application Name: wlcomm.exe
Application Version: 14.0.8098.930
Application Timestamp: 4ac41a12
Fault Module Name: StackHash_1175
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: f2a80000
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.0.6002.2.2.0.256.1
Locale ID: 3081
Additional Information 1: 1175
Additional Information 2: fe5b1a36c0908521f27094d09b824d8b
Additional Information 3: 0dd0
Additional Information 4: 8889e7e69f0ce8819c2686d1ac4ba38e
 

My Computer

wildwill

New Member
I had the exact same problem with the wlcomm.exe file and got the same message etc., as you are getting. I finally found a page that helped me to fix my login problems that started after applying the forced update. Mine was the Nvidia problem and when I shut that process down I was able to sign in No Problem.
Messenger Support Space - Windows Live That Page has a few different things to try. I sure hope this helps you out. Extrememly frustrating problem to deal with.

Good Luck
Later
 

My Computer

System One

  • Manufacturer/Model
    Custom Build
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    AMD Phenom X4 9850 Black Edition
    Motherboard
    ASUS M3N78 PRO
    Memory
    8GB DDR2 OCZ Reaper 1066MHz (4X2GB)
    Graphics Card(s)
    ASUS ENGTX 280
    Sound Card
    onboard
    Monitor(s) Displays
    ASUS VW266H
    Screen Resolution
    1920X1200
    Hard Drives
    500GB Internal and 500 GB External for Backup
    PSU
    CoolerMaster 850Watt Real Power Pro
    Case
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    Cooling
    CoolerMAster Sphere and a Pile of Large Fans
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    Logitech MX Revolution
    Keyboard
    Microsoft Ergonomic Split Keyboard
    Internet Speed
    Cable
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