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windows live mail error - 0x800CCC0F

hi can anyone help??, I have been using windows live mail successfully for 6 months with no problems, suddenly I was unable to receive or send emails and got the following message:

Unable to send or receive messages for the Sky account. Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity.
Server: 'pop.tools.sky.com'
Windows Live Mail Error ID: 0x800CCC0F
Protocol: POP3
Port: 995
Secure(SSL): Yes

I have tried switching off avasta security but no luck I have also deleted and re-entered my email accounts, and, finally I purchased regcure software which claimed it could fix 0x800CCC0F problems!!!, it didnt

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I have just posted a similar thread - it appears this is a common problem but still no answer that helps!. I have tried disabling Norton 360, resetting passwords etc but nothing!!!

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How are you connected to the net? because there may be an issue with your router which could be blocking that 995 port? take a look at your router settings....

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New Member
hi thanks for that, I have just sorted it, in windows mail accounts - servers -incoming mail (pop 3) : i have entered pop.googlemail.sky.com seems to work fine now!!.

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