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Windows Mail

catsears

New Member
Messages
13
Location
Coastal NC
#1
HELP, HELP!!! Windows Mail is acting crazy - is it the full moon?

Problems: 1. I have lost my created folders in mail - and the most recent emails I wanted to keep; 2. I have also got a "recovered messages" folder now, that has subfolders of numbers, dont know where THAT has come from; 3. I cant delete the "recovered messages" folder, and when I delete the numbered subfolders, everytime I get a new email, it creates another subfolder number!!!

I have tried to restore computer to another time everything was working properly - it wont even do that! I've tried to import my created folders from my external harddrive where I copied them originally and frequently try to backup the emails to that (that I want to keep).

I'm at wit's end with this mess - WHAT on this earth did I do wrong and HOW do I fix it without having to do another destructive reformat on a 2 yr old computer??? I'm not THAT stupid am I?

Thanks
 

My Computer

System One

  • Manufacturer/Model
    HP Pavilion a1520e
    Memory
    2gb
    Graphics Card(s)
    nvidia 7300
    Monitor(s) Displays
    HP vs17e
    Hard Drives
    1 external Seagate 320GB
    1 Internal 250GB
    Mouse
    Same as Keyboard
    Keyboard
    Logitech Cordless Desktop EX 110
    Internet Speed
    high speed roadrunner

Brink

Staff member
mvp
Messages
32,202
Location
Oklahoma, USA
#2

My Computers

System One System Two

  • Show second system?
    Yes
    Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS Maximus X Code Z370
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    250GB Samsung 960 EVO M.2,
    256GB OCZ Vector,
    6TB WD Black WD6001FZWX
    PSU
    Seasonic Prime Titanium 850W
    Case
    Corsair Air 740
    Cooling
    Corsair Hydro H115i
    Mouse
    Logitech MX Master
    Keyboard
    Logitech wireless K800
    Internet Speed
    300 Mb/s Download and 30 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Creative F200 webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB6190 cable modem,
    APC SMART-UPS RT 1000 XL,
    Lumia 1520 phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD

Brink

Staff member
mvp
Messages
32,202
Location
Oklahoma, USA
#3
catsears said:
Hi Shawn, not sure if this is proper or not, if not, please forgive a "newbie" to the posts.

You answered my question, I'm not sure I quite understand what you mean about the restore from the hard drive. Are you saying I CANT find the most recent emails on my system anymore? The ones from the past month for example?

And I talked to the HP people, they're telling me I have a VIRUS and have to reformat the whole computer again (5 times already in 2 yrs)!! IS that possible? Gosh, I hope there's no virus, or I'm in big trouble.

Thanks for your help, I'm at wits end with this thing. Is there anyway to "restore or repair" Windows Mail without having to do the whole machine again?

catsears
I cannot rule out that you have a virus, but if you have a email scanning option enabled in a antivirus program, then this usually can cause this type of problem in Windows Mail.

I would recommend that you give the "PROBLEM TWO" option a try to reset Windows Mail to see if that can help first before having to do a clean reinstall of Vista again.
 

My Computers

System One System Two

  • Show second system?
    Yes
    Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS Maximus X Code Z370
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    250GB Samsung 960 EVO M.2,
    256GB OCZ Vector,
    6TB WD Black WD6001FZWX
    PSU
    Seasonic Prime Titanium 850W
    Case
    Corsair Air 740
    Cooling
    Corsair Hydro H115i
    Mouse
    Logitech MX Master
    Keyboard
    Logitech wireless K800
    Internet Speed
    300 Mb/s Download and 30 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Creative F200 webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB6190 cable modem,
    APC SMART-UPS RT 1000 XL,
    Lumia 1520 phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD

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