Windows remote assistance and remote desktop connection

Mia#

New Member
Hi all, I need your advice! This is my first post on this forum, I apologize if I have the wrong section.
I am working from home temporarily, and I have to deal with some issues that I haven't delved into before. Can you please tell me the difference between Windows remote assistance and remote desktop connection.
 

My Computer

System One

  • Operating System
    Windows

wither 3

Vista Guru
Gold Member
Hi Mia#- I'm no expert but I think remote assistance is the act of someone accessing your system via a remote desktop connection to help with a problem, how to, etc. I've had this done several times in the past.
 

My Computer

System One

  • Operating System
    Vista Home Premium 64 bit SP2
    Manufacturer/Model
    Cyberpower
    CPU
    Intel Quad CPU Q6700 2.67 GHZ
    Motherboard
    NVIDIA 780i
    Memory
    4 GB
    Graphics Card(s)
    MSI GTX 560 TI Twin Frozr
    Sound Card
    Sound Blaster SB Audigy
    Monitor(s) Displays
    Viewsonic VG2436
    Screen Resolution
    1920x1080p
    Hard Drives
    Samsung HD 105SI
    WDC WD20
    Case
    Apevia XJupiter
    Cooling
    air
    Keyboard
    Logitech MX 3200
    Mouse
    Logitech MX 600
    Internet Speed
    30 Mbps
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