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windows update error 80070490 and "loop"

#1
Hi group,

I tried so many things already, and followed loads of advice from around the net. But no solution so far. The problem is that Windows update won't install 3 updates , it gives error Code 80070490. The updates it errors on are:
KB2641690
KB2620704
KB2588516

One other update keeps reinstalling on every reboot: number KB2633171

I tried so far:


  • standalone installation of failing updates

  • sfc /scannow
  • system update readiness tool
  • MicrosoftFixit50123.msi
  • MicrosoftFixit50202.msi
  • antivirus and malware software find nothing amiss..
  • tried installing updates and fixes with firewall off, antivirus off etc..
I am getting to the end of what i can do here, how to preceed. I will attach the checksur. hopefully you guys can point me in the right direction?


thanks in advance
Moosey


=================================
Checking System Update Readiness.
Binary Version 6.0.6002.22574
Package Version 13.0
2012-01-13 12:50

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist
(f) CBS Watchlist Package Missing 0x80070002 Microsoft-Windows-Foundation-Package~31bf3856ad364e35~x86~~0.0.0.0 Package_for_KB2620704~31bf3856ad364e35~x86~~6.0.1.0 Package registry presence failed, possibly an orphaned package on package watchlist
(f) CBS Watchlist Package Missing 0x80070002 Microsoft-Windows-Foundation-Package~31bf3856ad364e35~x86~~0.0.0.0 Package_1_for_KB2620704~31bf3856ad364e35~x86~~6.0.1.0 Package registry presence failed, possibly an orphaned package on package watchlist
(f) CBS Watchlist Package Missing 0x80070002 Package_25_for_KB948465~31bf3856ad364e35~x86~~0.0.0.0 Package_for_KB2620704_client_2~31bf3856ad364e35~x86~~6.0.1.0 Package registry presence failed, possibly an orphaned package on package watchlist
(f) CBS Watchlist Package Missing 0x80070002 Package_25_for_KB948465~31bf3856ad364e35~x86~~0.0.0.0 Package_1_for_KB2620704~31bf3856ad364e35~x86~~6.0.1.0 Package registry presence failed, possibly an orphaned package on package watchlist
(f) CBS Watchlist Package Missing 0x80070002 Package_30_for_KB936330~31bf3856ad364e35~x86~~0.0.0.0 Package_1_for_KB2620704~31bf3856ad364e35~x86~~6.0.1.0 Package registry presence failed, possibly an orphaned package on package watchlist

Checking Component Watchlist
(f) CBS Watchlist Component Missing 0x80070002 x86_microsoft-windows-wab-core_31bf3856ad364e35_0.0.0.0_none_78fd632291f36026 Package_1_for_KB2620704~31bf3856ad364e35~x86~~6.0.1.0 Package registry presence failed, possibly an orphaned package on package watchlist
(f) CBS Watchlist Component Missing 0x80070002 x86_microsoft-windows-wab-core_31bf3856ad364e35_0.0.0.0_none_78fd632291f36026 Package_1_for_KB2620704~31bf3856ad364e35~x86~~6.0.1.0 Package registry presence failed, possibly an orphaned package on package watchlist

Checking Packages
(f) CBS Registry Error 0x80070002 Package_for_KB2620704_client~31bf3856ad364e35~x86~~6.0.1.0 failed to get CurrentState
(f) CBS Registry Error 0x80070002 Package_for_KB2620704_client~31bf3856ad364e35~x86~~6.0.1.0 failed to get Visibility

Checking Component Store
(f) CSI Payload File Missing 0x00000000 mshtml.tlb x86_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_8.0.6001.18828_none_f61e98c037ffb88c

Summary:
Seconds executed: 2647
Found 10 errors
CSI Payload File Missing Total count: 1
CBS Registry Error Total count: 2
CBS Watchlist Package Missing Total count: 5
CBS Watchlist Component Missing Total count: 2
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron 1545
    CPU
    INtel P8600 2.4 GHz
    Memory
    4 Gb

Yard Dog

Vista Guru
Gold Member
#2

My Computer

System One

  • Manufacturer/Model
    Emachine ET 1161-05
    CPU
    AMD Athlon 64 LE-1640
    Motherboard
    eMachines MCP61PM-GM (Socket AM2 )
    Memory
    2.00 GB Dual-Channel DDR2 @ 387MHz (6-6-6-18)
    Graphics Card(s)
    Acer E181H (1280x768@60Hz) 128MB GeForce 6150SE nForce 430 (
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Name Acer E181H on NVIDIA GeForce 6150SE nForce 430
    Screen Resolution
    1280x768 pixels
    Hard Drives
    ST316081 5AS SCSI Disk Device
    PSU
    MCP61PM-GM 9000 NVIDIA Chipset Model MCP61 Chipset Revisio
    Case
    Tower
    Cooling
    Fan Speed 1247 RPM
    Mouse
    PS/2 Compatible Mouse
    Keyboard
    Standard PS/2 Keyboard
    Internet Speed
    http://www.speedtest.net/result/1538974261.png

Yard Dog

Vista Guru
Gold Member
#4
Rut roh, i see you did try that. Dang it, i read your post too fast, but, was familiar with that fix as i fixed a neighbors computer last week using that, If that did not work i was gonna restore her to default OS from her dvd ? Are you willing to try a repair install ? http://www.vistax64.com/tutorials/88236-repair-install-vista.html
 

My Computer

System One

  • Manufacturer/Model
    Emachine ET 1161-05
    CPU
    AMD Athlon 64 LE-1640
    Motherboard
    eMachines MCP61PM-GM (Socket AM2 )
    Memory
    2.00 GB Dual-Channel DDR2 @ 387MHz (6-6-6-18)
    Graphics Card(s)
    Acer E181H (1280x768@60Hz) 128MB GeForce 6150SE nForce 430 (
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Name Acer E181H on NVIDIA GeForce 6150SE nForce 430
    Screen Resolution
    1280x768 pixels
    Hard Drives
    ST316081 5AS SCSI Disk Device
    PSU
    MCP61PM-GM 9000 NVIDIA Chipset Model MCP61 Chipset Revisio
    Case
    Tower
    Cooling
    Fan Speed 1247 RPM
    Mouse
    PS/2 Compatible Mouse
    Keyboard
    Standard PS/2 Keyboard
    Internet Speed
    http://www.speedtest.net/result/1538974261.png

richc46

Staff member
Vista Guru
Gold Member
#5
Welcome
Here is an idea that is a bit unorthodox, but if nothing else works, give this a try. The upadates seem to be for security, can it be that some virus or malware has possession of your computer and prevents the installation of the updates?
Just a wild thought
but
make a full anti virus scan and then download and make a full scan with malwarebytes. Make sure that both are full scan and have all the current updated virus defintions. I do wish you luck
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
#6
@richc46: thanks for the welcome, am new here...
So i tried malwarebytes fulll scan on reboot, and avast and some online scanner a few times already... At one point avast said it detected a rootkit, but that was weeks after the update problems began. I let Avast delete the suspicious file, and that was that...

@ Yard Dog ouch, that was exactly the thing i wanted to avoid if at all possible :confused:. Was hoping the checksum would lead some vista doctors here to a diagnosis :geek:
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron 1545
    CPU
    INtel P8600 2.4 GHz
    Memory
    4 Gb

richc46

Staff member
Vista Guru
Gold Member
#7
What did the SFC show?
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
#8
@ritch:

it repaired some things, the log says (apart from the files that are ok):

2012-01-11 18:44:46, Info CSI 00000169 [SR] Cannot repair member file [l:20{10}]"tcpmon.ini" of Microsoft-Windows-Printing-StandardPortMonitor-TCPMonINI, Version = 6.0.6001.18000, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2012-01-11 18:44:49, Info CSI 0000016b [SR] Cannot repair member file [l:20{10}]"tcpmon.ini" of Microsoft-Windows-Printing-StandardPortMonitor-TCPMonINI, Version = 6.0.6001.18000, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2012-01-11 18:44:49, Info CSI 0000016c [SR] This component was referenced by [l:160{80}]"Package_30_for_KB936330~31bf3856ad364e35~x86~~6.0.1.18000.936330-187_neutral_GDR"
2012-01-11 18:44:49, Info CSI 0000016f [SR] Could not reproject corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:20{10}]"tcpmon.ini"; source file in store is also corrupted

and

2012-01-11 18:48:53, Info CSI 0000020b [SR] Repairing 1 components
2012-01-11 18:48:53, Info CSI 0000020c [SR] Beginning Verify and Repair transaction
2012-01-11 18:48:53, Info CSI 0000020e [SR] Cannot repair member file [l:20{10}]"tcpmon.ini" of Microsoft-Windows-Printing-StandardPortMonitor-TCPMonINI, Version = 6.0.6001.18000, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2012-01-11 18:48:53, Info CSI 00000210 [SR] Cannot repair member file [l:20{10}]"tcpmon.ini" of Microsoft-Windows-Printing-StandardPortMonitor-TCPMonINI, Version = 6.0.6001.18000, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2012-01-11 18:48:53, Info CSI 00000211 [SR] This component was referenced by [l:160{80}]"Package_30_for_KB936330~31bf3856ad364e35~x86~~6.0.1.18000.936330-187_neutral_GDR"
2012-01-11 18:48:53, Info CSI 00000214 [SR] Could not reproject corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:20{10}]"tcpmon.ini"; source file in store is also corrupted
2012-01-11 18:48:53, Info CSI 00000216 [SR] Repair complete
2012-01-11 18:48:53, Info CSI 00000217 [SR] Committing transaction
2012-01-11 18:48:53, Info CSI 0000021b [SR] Verify and Repair Transaction completed. All files and registry keys listed in this transaction have been successfully repaired
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron 1545
    CPU
    INtel P8600 2.4 GHz
    Memory
    4 Gb

richc46

Staff member
Vista Guru
Gold Member
#9
You may have to run SFC three times. If they are not repaired, Yard Dogs suggestion is the way to go with the repair install. Not saying that the repair will solve your problem, but it may, and it will fix the SFC problems.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT

Yard Dog

Vista Guru
Gold Member
#10
@richc46: thanks for the welcome, am new here...
So i tried malwarebytes fulll scan on reboot, and avast and some online scanner a few times already... At one point avast said it detected a rootkit, but that was weeks after the update problems began. I let Avast delete the suspicious file, and that was that...

@ Yard Dog ouch, that was exactly the thing i wanted to avoid if at all possible :confused:. Was hoping the checksum would lead some vista doctors here to a diagnosis :geek:
At the rootkit, use free of this to make sure you got rid of it : How to remove malware belonging to the family Rootkit.Win32.TDSS (aka Tidserv, TDSServ, Alureon)?
 

My Computer

System One

  • Manufacturer/Model
    Emachine ET 1161-05
    CPU
    AMD Athlon 64 LE-1640
    Motherboard
    eMachines MCP61PM-GM (Socket AM2 )
    Memory
    2.00 GB Dual-Channel DDR2 @ 387MHz (6-6-6-18)
    Graphics Card(s)
    Acer E181H (1280x768@60Hz) 128MB GeForce 6150SE nForce 430 (
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Name Acer E181H on NVIDIA GeForce 6150SE nForce 430
    Screen Resolution
    1280x768 pixels
    Hard Drives
    ST316081 5AS SCSI Disk Device
    PSU
    MCP61PM-GM 9000 NVIDIA Chipset Model MCP61 Chipset Revisio
    Case
    Tower
    Cooling
    Fan Speed 1247 RPM
    Mouse
    PS/2 Compatible Mouse
    Keyboard
    Standard PS/2 Keyboard
    Internet Speed
    http://www.speedtest.net/result/1538974261.png

Yard Dog

Vista Guru
Gold Member
#12
Whoops, not a threat, leave it alone
 

My Computer

System One

  • Manufacturer/Model
    Emachine ET 1161-05
    CPU
    AMD Athlon 64 LE-1640
    Motherboard
    eMachines MCP61PM-GM (Socket AM2 )
    Memory
    2.00 GB Dual-Channel DDR2 @ 387MHz (6-6-6-18)
    Graphics Card(s)
    Acer E181H (1280x768@60Hz) 128MB GeForce 6150SE nForce 430 (
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Name Acer E181H on NVIDIA GeForce 6150SE nForce 430
    Screen Resolution
    1280x768 pixels
    Hard Drives
    ST316081 5AS SCSI Disk Device
    PSU
    MCP61PM-GM 9000 NVIDIA Chipset Model MCP61 Chipset Revisio
    Case
    Tower
    Cooling
    Fan Speed 1247 RPM
    Mouse
    PS/2 Compatible Mouse
    Keyboard
    Standard PS/2 Keyboard
    Internet Speed
    http://www.speedtest.net/result/1538974261.png

Yard Dog

Vista Guru
Gold Member
#13

My Computer

System One

  • Manufacturer/Model
    Emachine ET 1161-05
    CPU
    AMD Athlon 64 LE-1640
    Motherboard
    eMachines MCP61PM-GM (Socket AM2 )
    Memory
    2.00 GB Dual-Channel DDR2 @ 387MHz (6-6-6-18)
    Graphics Card(s)
    Acer E181H (1280x768@60Hz) 128MB GeForce 6150SE nForce 430 (
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Name Acer E181H on NVIDIA GeForce 6150SE nForce 430
    Screen Resolution
    1280x768 pixels
    Hard Drives
    ST316081 5AS SCSI Disk Device
    PSU
    MCP61PM-GM 9000 NVIDIA Chipset Model MCP61 Chipset Revisio
    Case
    Tower
    Cooling
    Fan Speed 1247 RPM
    Mouse
    PS/2 Compatible Mouse
    Keyboard
    Standard PS/2 Keyboard
    Internet Speed
    http://www.speedtest.net/result/1538974261.png
#14
I may have used alcohol before (the software :D) on this laptop, so that might explain it's epresence...
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron 1545
    CPU
    INtel P8600 2.4 GHz
    Memory
    4 Gb

Yard Dog

Vista Guru
Gold Member
#15
Well, then go ahead and delete it , not necessarily listed as malware tho, and i don't think it would cause these issues, but, if not being used, then get rid of it, you might also want to use latest version of Ccleaner and rid yourself of any temp files and such .
 

My Computer

System One

  • Manufacturer/Model
    Emachine ET 1161-05
    CPU
    AMD Athlon 64 LE-1640
    Motherboard
    eMachines MCP61PM-GM (Socket AM2 )
    Memory
    2.00 GB Dual-Channel DDR2 @ 387MHz (6-6-6-18)
    Graphics Card(s)
    Acer E181H (1280x768@60Hz) 128MB GeForce 6150SE nForce 430 (
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Name Acer E181H on NVIDIA GeForce 6150SE nForce 430
    Screen Resolution
    1280x768 pixels
    Hard Drives
    ST316081 5AS SCSI Disk Device
    PSU
    MCP61PM-GM 9000 NVIDIA Chipset Model MCP61 Chipset Revisio
    Case
    Tower
    Cooling
    Fan Speed 1247 RPM
    Mouse
    PS/2 Compatible Mouse
    Keyboard
    Standard PS/2 Keyboard
    Internet Speed
    http://www.speedtest.net/result/1538974261.png
#16
ok i did that, but the update problem is still there.. I don't think a virus is actually there..

I will keep an eye on this thread for more pointers, hope to get some...
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron 1545
    CPU
    INtel P8600 2.4 GHz
    Memory
    4 Gb

Yard Dog

Vista Guru
Gold Member
#17

My Computer

System One

  • Manufacturer/Model
    Emachine ET 1161-05
    CPU
    AMD Athlon 64 LE-1640
    Motherboard
    eMachines MCP61PM-GM (Socket AM2 )
    Memory
    2.00 GB Dual-Channel DDR2 @ 387MHz (6-6-6-18)
    Graphics Card(s)
    Acer E181H (1280x768@60Hz) 128MB GeForce 6150SE nForce 430 (
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Name Acer E181H on NVIDIA GeForce 6150SE nForce 430
    Screen Resolution
    1280x768 pixels
    Hard Drives
    ST316081 5AS SCSI Disk Device
    PSU
    MCP61PM-GM 9000 NVIDIA Chipset Model MCP61 Chipset Revisio
    Case
    Tower
    Cooling
    Fan Speed 1247 RPM
    Mouse
    PS/2 Compatible Mouse
    Keyboard
    Standard PS/2 Keyboard
    Internet Speed
    http://www.speedtest.net/result/1538974261.png

richc46

Staff member
Vista Guru
Gold Member
#18

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
#19
So just a quick update, i didnt have demon tools or alcohol 100% installed, so i couldn't uninstall those. Also did a chkdsk, no further errors were fuond on disk.
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron 1545
    CPU
    INtel P8600 2.4 GHz
    Memory
    4 Gb

Yard Dog

Vista Guru
Gold Member
#20

My Computer

System One

  • Manufacturer/Model
    Emachine ET 1161-05
    CPU
    AMD Athlon 64 LE-1640
    Motherboard
    eMachines MCP61PM-GM (Socket AM2 )
    Memory
    2.00 GB Dual-Channel DDR2 @ 387MHz (6-6-6-18)
    Graphics Card(s)
    Acer E181H (1280x768@60Hz) 128MB GeForce 6150SE nForce 430 (
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Name Acer E181H on NVIDIA GeForce 6150SE nForce 430
    Screen Resolution
    1280x768 pixels
    Hard Drives
    ST316081 5AS SCSI Disk Device
    PSU
    MCP61PM-GM 9000 NVIDIA Chipset Model MCP61 Chipset Revisio
    Case
    Tower
    Cooling
    Fan Speed 1247 RPM
    Mouse
    PS/2 Compatible Mouse
    Keyboard
    Standard PS/2 Keyboard
    Internet Speed
    http://www.speedtest.net/result/1538974261.png