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windows update stopped working

maryhill

New Member
Messages
2
#1
hi can any1 help my windows update doesn't work atall anymore i downloaded updates and my computer crashed whilst updating a service pack but it never installed it now when i turn on ma computer it states updating but it doesn't update the service pack. How do i reinstall windows updates as mines is stopped ie in cmd window as microsoft agent done that they stopped it and forgot to restart it but when they did it still doesn't work please help also it states i have never had any updates now
 

My Computer

Messages
2,049
#2
hi can any1 help my windows update doesn't work atall anymore i downloaded updates and my computer crashed whilst updating a service pack but it never installed it now when i turn on ma computer it states updating but it doesn't update the service pack. How do i reinstall windows updates as mines is stopped ie in cmd window as microsoft agent done that they stopped it and forgot to restart it but when they did it still doesn't work please help also it states i have never had any updates now
Control Panel>>Windows Update>>View update history i read error message,besides

1.Run cmd.exe with administrative previlliges (right click on cmd.exe) as admin and type:

sfc /scannow

When it finish type in cmd.exe

findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >%userprofile%\Desktop\sfcdetails.txt

on your desktop appear sfcdetails.txt

2.Try reregister WU How do I reset Windows Update components?
3.Run Readiness Tool Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, and for Windows 7
This tool even don't help create CheckSur.log file in C:\Windows\Logs\CBS\CheckSUR.log


4.Download firegenul Altair Technologies Ltd.
place firegenul.exe in C:\Windows\System32

next again run cmd.exe with admin previlliges and type:

firegenul

it creates report from WindowsUpdate.log and is stored in C:\Windows\System32 as FireGenReport.htm

FireGenReport.htm,CheckSur.log,sfcdetails.txt pack and attache to post
 

My Computer

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