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Gee.... (BSOD error - system_service_exception and all the other good stuff)

  1. #1



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    Gee.... (BSOD error - system_service_exception and all the other good stuff)

    Quick note- this is not my PC. This is a friend's PC I am fixing (he asked me to, so I said why not), because he does not know the first thing on doing stuff like this..... and well, even I am stumped.

    Booting on Vista (loooong time to do so, about 3 minutes or so), I finally got to the main screen, and like a few seconds after, a BSOD popped up,, talking about a system_service_exception (and once when I booted in Safe Mode (took even longer, 10 minutes or so), it gave me some IRQL error (didn't get to read all of it, it immediately restarted after making the dump file ))

    So.

    I am currently booting on my flashdrive version of Ubuntu, with the internet, and looking through other similar threads, they give all different possible solutions, and I don't really have time or the ability to try all of them.

    Now, since this is my friend's laptop, I don't want to dig in the hardware and replace/remove/etc any RAM or whatnot.

    It is a cheapo Dell Inspiron 1545 PP41L, with Vista Home Premium as the installed OS. (Hate Vista and don't like Dell too much, but with both... Ooooohhhh )

    Any suggestions?

    Currently doing - trying to burn memtest86+ to a CD, but Brasero keeps crashing..

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  3. #2
    richc46's Avatar

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    Re: Gee.... (BSOD error - system_service_exception and all the other good stuff)

    If you can get this information, we can help
    Blue Screen of Death (BSOD) Posting Instructions

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  4. #3



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    Re: Gee.... (BSOD error - system_service_exception and all the other good stuff)

    Quote Originally Posted by richc46 View Post
    If you can get this information, we can help
    Blue Screen of Death (BSOD) Posting Instructions
    1. That wants me to install a program, like I previously said, Vista BSODs before I get to do anything on it.
    2. I am booting on Ubuntu... might it work on WINE?

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    richc46's Avatar

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    Re: Gee.... (BSOD error - system_service_exception and all the other good stuff)

    Without the files I can just give an educated guess about the error

    Most likely a Video Driver issue though it could also be bad memory or even antivirus/antispyware/security

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  6. #5



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    Re: Gee.... (BSOD error - system_service_exception and all the other good stuff)

    Quote Originally Posted by richc46 View Post
    Without the files I can just give an educated guess about the error

    Most likely a Video Driver issue though it could also be bad memory or even antivirus/antispyware/security
    Right now I am installing WINE so I can try to make it work....
    But anyways.
    I noticed that Norton was on there, and when I booted it, it kept saying that the Symantec thing kept crashing, and crashing, and crashing--
    The service on it, as far as I got to open it for a few milliseconds, was dead, so it couldn't "protect" the PC.
    And I did a virus scan on it (thanks, bootable AVs), and it had TON of viruses (Adware, malware, the works), and although I couldn't update the virus definition database, I think I got a good portion of them.
    Not to mention, when I (successfully) got Safe Mode running (sadly, only once), I turned off most of the startups and services (except the Microsoft services), so viruses shouldn't be the problem.

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  7. #6
    richc46's Avatar

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    Re: Gee.... (BSOD error - system_service_exception and all the other good stuff)

    BSODs can be caused by virus, too.

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  8. #7



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    Re: Gee.... (BSOD error - system_service_exception and all the other good stuff)

    Nope, no choice for which drive to work on. That failed.

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  9. #8
    richc46's Avatar

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    Re: Gee.... (BSOD error - system_service_exception and all the other good stuff)

    See if you can save your stuff with Ubuntu, I may be able to get you up and running, again.
    Use Ubuntu Live CD to Backup Files from Your Dead Windows Computer - How-To Geek

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  10. #9



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    Re: Gee.... (BSOD error - system_service_exception and all the other good stuff)

    Quote Originally Posted by richc46 View Post
    See if you can save your stuff with Ubuntu, I may be able to get you up and running, again.
    Use Ubuntu Live CD to Backup Files from Your Dead Windows Computer - How-To Geek
    Yeah, what's your plan?

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  11. #10
    richc46's Avatar

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    Re: Gee.... (BSOD error - system_service_exception and all the other good stuff)

    Depending on the computer model, most likely a factory restoration. Dont need a DVD

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