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Vista - interactive services dialog detection

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Old 07-30-2008   #1 (permalink)


Vista home premium 32
 
 

interactive services dialog detection

A program can't display a message on your desktop

this comes up when i click on: show me the message:

Runtime error

This program has requested the runtime to end in an unusal way.

windows\SMINST\BLService.exe

how can I get this annoying persistent nuisance to stop coming up?

I was dragged kicking and screaming into Vista and truthfully am almost liking it (or not hating it as much as I thought I would).

HOWEVER, this is the kinda crap that will make me regret it.

My System SpecsSystem Spec
Old 07-30-2008   #2 (permalink)


Vista Ultimate x64 SP1
 
 

Re: interactive services dialog detection

I have no idea what BLService.exe is? It's worth noting that a google search points to your two threads on the first page; hits # 3 and 4. The first two hits suggest it's malware? I have no BLService, or BL Service on my machine, running or disabled.

Microsoft.com isn't helping any either; nothing on BLService or BL Service. Have you run anti-virus/malware/trojan scans?

What program are you using that's giving this message?
My System SpecsSystem Spec
Old 07-30-2008   #3 (permalink)


Vista home premium 32
 
 

Re: interactive services dialog detection

I wish I knew, but the BLservice.exe does exist in that directory (wish we could post screenshots) with:
BLauncher.exe
BLService.exe
CD Creator.exe
GetKeyboardLayout
INSTALL_APP.EXE
Recguard.exe
Restore7.exe
RMC_AR32.exe
SetWinReLanguage.exe
virtdisk.exe

and a bunch of DLL's
My System SpecsSystem Spec
Old 07-30-2008   #4 (permalink)


Vista Ultimate x64 SP1
 
 

Re: interactive services dialog detection

You're really going to have to help yourself out a bit here; you're giving us little to no information whatsoever. Given this lack of useful information, it's virtually impossible to figure out what the problem is.

You can post pics; in fact, you were given two ways to go about it in your other thread on this issue: where does one post Vista error messages or problems?

I believe you that BLService exists on your services menu, so please believe me when I tell you that it does not on mine. Microsoft has nothing on BLService; therefore, it's not a Vista service. You got that installing some other program. I asked if there was a specific program you were using when you got this error... still waiting on a response? A list of what you've installed may also be helpful?

Perhaps it would be best to clear some of that crap you have loaded up in msconfig? Perhaps it would also be good to run a virus scan... as mentioned before?

I'm guessing none of the services/start menu items you've listed are essential (not a guess really): BLauncher.exe, BLService.exe, CD Creator.exe, GetKeyboardLayout, INSTALL_APP.EXE, Recguard.exe, Restore7.exe, RMC_AR32.exe, SetWinReLanguage.exe, virtdisk.exe... all crap.

In fact, it's probably one of these services/start menu items which is causing the problem? Have you disabled them all and seen what happens? If not, then give it a shot.
My System SpecsSystem Spec
Old 07-30-2008   #5 (permalink)


Vista home premium 32
 
 

Re: interactive services dialog detection

Ok, I am not new to computers (first experience was with punch cards), just to Vista.
I tried most other venues before coming here, google, etc.

This is on a HP TX2000 series tablet PC and I suspect may be HP crap. If I could figure out what program was causing this message, well I guess I wouldn't have come in here, but I certainly would disable it and see what happened.

I was hoping that somebody would know the answer based on the program/service name and they had had the exact same experience.

I stated I wished you could post a screenshot meaning directly from the forum as is possible in many others.

but in honor of your opinion, I have renamed the SMINST directory and will see if anything happens or stops happening

Last edited by drumtrucker; 07-30-2008 at 11:10 PM.. Reason: complete thoughts
My System SpecsSystem Spec
Old 07-31-2008   #6 (permalink)


Vista Ultimate x64 SP1
 
 

Re: interactive services dialog detection

I would not worry so much about "honoring my opinion"; worry about listening to and following direction.

Quote  Quote: Originally Posted by Fumz View Post
... If you want people to see the picture, you're going to have to host it online somewhere... like imageshack.com
Quote  Quote: Originally Posted by johngalt View Post
Hi, drumtrucker, and welcome to the forums.

BTW - when you want to post and image, you can also upload them here (within reason - don't try my 8 MB desktop pic :P) and then use the paperclip icon to show it in your post - but you cannot use the fast reply, you have to use the advanced mode reply, and you have to manually upload (using manage attachments below the message entry box) and then use the paperclip after uploading it.
I think that's enough on the topic of pictures?

To your problem. I'm not sure that simply renaming a folder is going to stop those services from running? How's that working for ya so far?

My idea was to stop the services and see how the machine runs, sound good? Go into msconfig and uncheck all the crap you listed a few posts ago to prevent them from being loaded at startup. Then bring up the services.msc menu.... look for all the items you just unchecked in msconfig and set them to manual, at least for now. Reboot the machine and try and recreate the error.

I can already tell you that you've got some crap software on that machine, really crappy crap of the crappiest kind. I hate software that feels it should be automatically loaded when you boot the machine... hate it. Clearly, that CD writing software you have is of that type... and did I mention it was crap?

I would personally take all the crap off that HP installed.... because it's crap. Then head to the Software section of this forum. There isn't anything that HP has that you can't find here: Free Software List for Vista or here: Short List of Utilities for Vista

This list has the added value of not being crap.

If you're hell-bent on finding out exactly which piece of crap is causing the problem, then you can one by one recheck the items in msconfig, reboot and try and recreate the error. Eventually, having loaded enough crap, I'm sure you'll come across the guilty stinker.
My System SpecsSystem Spec
Old 07-31-2008   #7 (permalink)


Vista Ultimate x64 MAK, OpenSolaris 5, Gentoo 2008.1....
 
 

Re: interactive services dialog detection

Sametime 3.0 Community Server Reference: Interface BLService

If you have Lotus products, and especially Lotus Same Time, which perhaps your office / work might use, then you have BLService. Second link in Google.

Ironically, the first link in Google is from Prevx - and the first time this was reported was yesterday....

And it looks like more than a few of those others are corporate related files as well....

Either that or you have been hacked and scanned and invaded really really quickly.

however, seeing as your original posts says
Quote:
I was dragged kicking and screaming into Vista and truthfully am almost liking it (or not hating it as much as I thought I would).
I am gonna go out on a limb and guess that this is a work machine?
My System SpecsSystem Spec
Old 07-31-2008   #8 (permalink)


Vista home premium 32
 
 

Re: interactive services dialog detection

Ok.
Is the SMINST directory known to anyone as something?
I renamed it hoping that any reference to it during bootup would fail, because it would not be able to find it.

I would be very happy to just stop getting the errors. I have been getting them a lot less than I used to, I mean before the directory rename. I thought they were gone, but started up again, which led me to come here.
My System SpecsSystem Spec
Old 07-31-2008   #9 (permalink)


Vista Ultimate x64 MAK, OpenSolaris 5, Gentoo 2008.1....
 
 

Re: interactive services dialog detection

If that service is in that directory it needs to be there - and you never said whether this is a corporate machine or not and if Same Time is installed or not - I mean, think about it

SMINST - Sametime Messageing INSTall directory.....
My System SpecsSystem Spec
Old 07-31-2008   #10 (permalink)


Vista home premium 32
 
 

Re: interactive services dialog detection

private/personal machine
not sure what same time is
cannot check now
My System SpecsSystem Spec
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