Solved **problems model a6460a * hp vista

ohsocute69 · Jun 23, 2010

hi my name is mandy , i will tell you what is happening the best i can ,

i have a hp a6460a 500gb amd phanom processor 9500 , 4096mb , 3g hard drive

it is from factory ive never upgraded anything on it .

purchased in 2008 ,

when i fisrt start the pc up , its takes approx , 3.5 minutes to get to where you have to log in from the user ,

then about another 2 minutes before it has loaded .. ready to use

also on shut down somtimes it will just sit there saying its shutting down but then i have to pull the cord out from the back .

i have taken it to a workshop just the other day no virusus found ,

i do run spyware doctor , , that is not on start up

i also have have on destop malwaybytes ,

i did also not long ago use , registry booster ,

i use aml registry free cleaner regulary ,

now i have gone threw and read some thing son how to reduce ur programs on start up and so forth , but i just have no idea , i open things and look , but that about it

i have also delleted alot of photos i had and did a basic clean up ..

please if you have any ideas to help me out please do , its mainly starting up from pressing the button , and turning off (somtimes)

the pc just dosent feel like its fast ..

stoneys-nutz · Jun 23, 2010

Hello Mandy,
Take a look at this tutorial, it will show you how to get the best from your PC.
If you need any help with any of it, just ask.

http://www.vistax64.com/tutorials/131758-speed-up-computer-boot-time.html

Give this a try, good luck and post your results.

ohsocute69 · Jun 23, 2010

yes that disc fragment is set to every wedensday , so it looks like it runs

that other download under that looks similar to one i have on my pc now i downloaded

Free Registry Cleaner - Safely scan and repair registry problems - Free Download

i dont no if i have done anything myslef to settings or when i took it to the computer shop that this guy didnt really no what he was doing himself ...

if anyone can help me look at my pc , i would be gratefull , to look at settings

richc46 · Jun 23, 2010

I put you on my friends list. After about a month you will be able to PM friends and others. If you ever have any quesions about the forum, just ask me. Thanks for the nice note.

and

Welcome

richc46 · Jun 23, 2010

OK now for the problem. Try this it will speed up boot time

Type msconfig in search>click on boot tab>advanced options>number of processors 2>mamimum memory. Tell me what happens.

This should be done in addition to the advice Stoney gave you.

We can try other things, remove some start up programs, etc. I am confident that we can get this to work.

ohsocute69 · Jun 23, 2010

.....

ohsocute69 · Jun 24, 2010

richc46 said:
OK now for the problem. Try this it will speed up boot time

Type msconfig in search>click on boot tab>advanced options>number of processors 2>mamimum memory. Tell me what happens.

This should be done in addition to the advice Stoney gave you.

We can try other things, remove some start up programs, etc. I am confident that we can get this to work.

sorry when i went in to this here , it was on (1) only ,

i changed it to (2)

then maximum memory , ....

can i ask what this does so i no for the future thanks ..

ps . i turned pc off and restarted ,

it took 4minutes and 57 seconds , from when it was (turned on) to when it was loaded on the net . after doing this procedure...

richc46 · Jun 24, 2010

Set it back to one and uncheck the memory box, that is not the solution. Did you try everything in the post by Stoney?

Basically what the prior change did was to use additional memory to aid in the boot process, but since there was no difference, it is best to put it back the way it was.

I feel, now, that another program is causing the delay at boot and definately at shut down. A clean boot will answer that
http://support.microsoft.com/kb/929135

Follow the instructions carefully.

ohsocute69 · Jun 24, 2010

richc46 said:
Set it back to one and uncheck the memory box, that is not the solution. Did you try everything in the post by Stoney?

Basically what the prior change did was to use additional memory to aid in the boot process, but since there was no difference, it is best to put it back the way it was.

I feel, now, that another program is causing the delay at boot and definately at shut down. A clean boot will answer that
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

Follow the instructions carefully.

im not sure what i have done in that link , but pc is running 100% pages to load are taking a while

i have no idea on pcs , what shall i do now ???

EVERYONE will be laughing at me , sorry but i no nothing about computers

richc46 · Jun 24, 2010

OK the clean boot turns off many programs, the instructions tell you how to turn them back on to find out which one is causing the problem. Begin putting the programs back per the instructions. When we find the causet we can fix the problem. Your problem is not fixed, it is only hidden, now. Follow the instructions and begin to put the programs back that are not loaded due to clean boot.

ohsocute69 · Jun 24, 2010

richc46 said:
OK the clean boot turns off many programs, the instructions tell you how to turn them back on to find out which one is causing the problem. Begin putting the programs back per the instructions. When we find the causet we can fix the problem. Your problem is not fixed, it is only hidden, now. Follow the instructions and begin to put the programs back that are not loaded due to clean boot.

i tried those steps , but it still took 2.00 minutes to load from turning pc on , ...

then i went back in and allowed all programs , i found the start up time was the same 2.00 minutes again ,

but then i noticed to get onto the net took apporx and extra 3.00 minutes ,

that must be all window programs loading ,, does that make sense ?

richc46 · Jun 24, 2010

Hi Mandy,

I will spend as much time as we need. Maybe not all tonight, getting late here. But a little bit at a time we will get this done. I want to go slow so you understand. We will go back to square one. First. the problem may be malware, or virus. Make a complete scan with your anti virus.
Then download and scan with this.
Malwarebytes' Anti-Malware: Malwarebytes

These two complete scans will take a while. So part 2 tomorrow. I will stay a while in case you have questions about this

By the way. Last night that was the nicest rep that I ever received, you seem like a nice person.

ohsocute69 · Jun 24, 2010

richc46 said:
Hi Mandy,

I will spend as much time as we need. Maybe not all tonight, getting late here. But a little bit at a time we will get this done. I want to go slow so you understand. We will go back to square one. First. the problem may be malware, or virus. Make a complete scan with your anti virus.
Then download and scan with this.
Malwarebytes' Anti-Malware: Malwarebytes

These two complete scans will take a while. So part 2 tomorrow. I will stay a while in case you have questions about this

By the way. Last night that was the nicest rep that I ever received, you seem like a nice person.

ok lucky for me i have spyware doctor full version that runs on my tab at bottom of screen , i ran that yesterday , took approx 4 hours ,

then i ran malware full version , nothing came up as virus , malware is on desktop but its not run on startup.

richc46 · Jun 24, 2010

OK Good, now turn off the antivirus and try to boot. Once you boot turn it back on so you are safe.

http://www.pctools.com/forum/showthread.php?t=50618

If you run a complete anti virus scan and download and run malwarebytes, a full scan, and it is negative. Dont worry about a virus, that is not the problem.

Two minutes for the boot, is on the high side but not that bad. Three minutes to get on line is too long. That is probalbly your ISP connection.

richc46 · Jun 24, 2010

You are not going to get much better than what you have with the boot. Mine takes about 90 seconds.

Lets be concerned with the internet connection
Troubleshoot network connection problems

ohsocute69 · Jun 25, 2010

richc46 said:
You are not going to get much better than what you have with the boot. Mine takes about 90 seconds.

Lets be concerned with the internet connection
Troubleshoot network connection problems

ok this is what i have on my start up maybe this may help and you can tell me what i need on there , and what i dont ,

richc46 · Jun 25, 2010

Good Evening

When we left off last night it was my thought that your boot up time to the desktop 2 minutes was not that bad and does not really need much improvement. My time is about 90 seconds. If you remove some of those start up items that you show in your screen shot, you may imporve time a bit but not enought to warrant making the changes. I know I would not if it were my computer

You said that it takes about 3 minutes to go from desktop to internet.

Do you agree with my thoughts in the first paragraph and the facts in the second?

If you agree, follow the steps that I left with you last night regarding internet connection.

ohsocute69 · Jun 25, 2010

richc46 said:
Good Evening

When we left off last night it was my thought that your boot up time to the desktop 2 minutes was not that bad and does not really need much improvement. My time is about 90 seconds. If you remove some of those start up items that you show in your screen shot, you may imporve time a bit but not enought to warrant making the changes. I know I would not if it were my computer

You said that it takes about 3 minutes to go from desktop to internet.

Do you agree with my thoughts in the first paragraph and the facts in the second?

If you agree, follow the steps that I left with you last night regarding internet connection.

ok i was under the assupmtion that a pc like this should start in 90 seconds ,
yes it takes about 3 minutes to get on the net as i think its loading other programs , at same time as trying to get on the net , would this be microsoft programs ?? if this is the case well my pc is just what it is ..

richc46 · Jun 25, 2010

Did you try to get online with antivirus turned off. That can slow you down big time?

ohsocute69 · Jun 26, 2010

richc46 said:
Did you try to get online with antivirus turned off. That can slow you down big time?

ok i turned anti virus off completey disabled it , it still took 2minutes to get onto windows screen from start up ,
(which i think it may be normal for this pc)

it did get onto the net quicker tho with spyware doctor disabled , but id rather wait for it to load i think as i would have to re-nable it all the time..

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Solved **problems model a6460a * hp vista