Blue Screen Error

cleary71 · Aug 28, 2010

Hi,
I was wondering if anyone could help me debug a blue screen crash that I keep encountering. I have the memory dump, but I don't know how to debug it. Under the technical information it says:
*** STOP: 0x0000008E (0xC0000005, 0x81CAB092, 0xAA7EE9CC, 0x00000000)
I am sure this doesn't give you much information. If I could provide any additional information just let me know. Thanks!

richc46 · Aug 28, 2010

Please post per instructions and you will be helped.
http://www.vistax64.com/crashes-debugging/282419-blue-screen-death-bsod-posting-instructions.html

cleary71 · Aug 28, 2010

I have no clue as to what I posted wrong. Please advise and I will fix it.

richc46 · Aug 28, 2010

http://www.vistax64.com/crashes-debugging/282419-blue-screen-death-bsod-posting-instructions.html

We need the mini dump, so that we can suggest a solution.

cleary71 · Aug 28, 2010

How do I go about posting that? I tried to attach it but it wasn't a valid extension? Do I need a program to print out the contents?

richc46 · Aug 28, 2010

This may answer the questiions
Dump files - Upload to Seven Forums - Windows 7 Forums

cleary71 · Aug 28, 2010

I have this, but I am sure you are referring to the .dmp file . . .

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.2
Locale ID: 1033

Additional information about the problem:
BCCode: 1000008e
BCP1: C0000005
BCP2: 81CFA092
BCP3: 8A66E9CC
BCP4: 00000000
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1

Files that help describe the problem:
C:\Windows\DumpDCC\Mini082810-08.dmp
C:\Users\joe\AppData\Local\Temp\WER-131212-0.sysdata.xml
C:\Users\joe\AppData\Local\Temp\WERB5A7.tmp.version.txt

Read our privacy statement:
Microsoft Online Crash Analysis

cleary71 · Aug 28, 2010

Thanks Rich I will check that out!

cleary71 · Aug 28, 2010

Here it is . . . Thanks!

richc46 · Aug 28, 2010

You did very well with the posting. I will analyze, now. If you watch this post and refresh the page you can watch my progress. I will remove this when done. I looked quickly, already and we will get this fixed.
STOP 0x0000008E: KERNEL_MODE_EXCEPTION_NOT_HANDLED Usual causes: Insufficient disk space, Device driver, Video card, BIOS, Breakpoint in startup without having a debugger attached, Hardware incompatibility, Faulty system service, 3rd party remote control, Memory

Code:

 Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
 
Loading Dump File [C:\Users\richc46\AppData\Local\Temp\Temp1_Archive[1].zip\Mini082810-09.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows Server 2008/Windows Vista Kernel Version 6002 (Service Pack 2) UP Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 6002.18267.x86fre.vistasp2_gdr.100608-0458
Machine Name:
Kernel base = 0x81c07000 PsLoadedModuleList = 0x81d1ec70
Debug session time: Sat Aug 28 08:56:27.073 2010 (GMT-4)
System Uptime: 0 days 0:10:34.635
Loading Kernel Symbols
...............................................................
................................................................
................................................................
..........
Loading User Symbols
Loading unloaded module list
........
Unable to load image NTDOSDF412.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for NTDOSDF412.SYS
*** ERROR: Module load completed but symbols could not be loaded for NTDOSDF412.SYS
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 1000008E, {c0000005, 81cb0092, 986ee9cc, 0}
Probably caused by : NTDOSDF412.SYS ( NTDOSDF412+118b )
Followup: MachineOwner
---------
kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003.  This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG.  This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG.  This will let us see why this breakpoint is
happening.
Arguments:
Arg1: c0000005, The exception code that was not handled
Arg2: 81cb0092, The address that the exception occurred at
Arg3: 986ee9cc, Trap Frame
Arg4: 00000000
Debugging Details:
------------------
 
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
FAULTING_IP: 
nt!memcpy+72
81cb0092 8a06            mov     al,byte ptr [esi]
TRAP_FRAME:  986ee9cc -- (.trap 0xffffffff986ee9cc)
ErrCode = 00000000
eax=00000001 ebx=869709e1 ecx=00001733 edx=00000003 esi=00000000 edi=85145a21
eip=81cb0092 esp=986eea40 ebp=986eea48 iopl=0         nv up ei pl nz na pe nc
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010206
nt!memcpy+0x72:
81cb0092 8a06            mov     al,byte ptr [esi]          ds:0023:00000000=??
Resetting default scope
CUSTOMER_CRASH_COUNT:  9
DEFAULT_BUCKET_ID:  COMMON_SYSTEM_FAULT
BUGCHECK_STR:  0x8E
PROCESS_NAME:  WINSPOOLE.EXE
CURRENT_IRQL:  0
LAST_CONTROL_TRANSFER:  from 8d97018b to 81cb0092
STACK_TEXT:  
986eea48 8d97018b 85145a21 00000000 00001736 nt!memcpy+0x72
WARNING: Stack unwind information not available. Following frames may be wrong.
986eea5c 8d970f49 85145a21 00000000 00001736 NTDOSDF412+0x118b
986eea78 8d9717cd 86970a09 8513d000 851459bd NTDOSDF412+0x1f49
986eea94 8d971906 00000000 8513d000 8d970ee2 NTDOSDF412+0x27cd
986eeab4 8d9717cd 869709bd 8513d000 85145999 NTDOSDF412+0x2906
986eead0 8d9718f6 00000000 8513d000 8d9718c0 NTDOSDF412+0x27cd
986eeaf0 8d9717cd 86970999 8513d000 8513d078 NTDOSDF412+0x28f6
986eeb0c 8d9718f6 00000001 8513d000 8d9718c0 NTDOSDF412+0x27cd
986eeb2c 8d9717cd 86968078 8513d000 8513d054 NTDOSDF412+0x28f6
986eeb48 8d9718f6 00000000 8513d000 8d9718c0 NTDOSDF412+0x27cd
986eeb68 8d9717cd 86968054 8513d000 8513d010 NTDOSDF412+0x28f6
986eeb84 8d9718f6 00000000 8513d000 8d9718c0 NTDOSDF412+0x27cd
986eeba4 8d971d52 86968010 8513d000 8513d000 NTDOSDF412+0x28f6
986eebb8 8d9721ec 86968008 8513d000 0000000e NTDOSDF412+0x2d52
986eebd4 8d972986 84e9001c 00000003 84e90044 NTDOSDF412+0x31ec
986eebf0 8d972aa8 84e9001c 00000003 84e90044 NTDOSDF412+0x3986
986eec0c 8d972b52 86982f08 84cb7950 84cb79c0 NTDOSDF412+0x3aa8
986eec2c 81c4b9c6 86982f08 84cb7950 84cb7950 NTDOSDF412+0x3b52
986eec44 81e4d7a3 81779448 84cb7950 84cb79c0 nt!IofCallDriver+0x63
986eec64 81e4df48 86982f08 81779448 0263f300 nt!IopSynchronousServiceTail+0x1d9
986eed00 81e4f012 86982f08 84cb7950 00000000 nt!IopXxxControlFile+0x6b7
986eed34 81c51c7a 000000a0 00000000 00000000 nt!NtDeviceIoControlFile+0x2a
986eed34 77505e74 000000a0 00000000 00000000 nt!KiFastCallEntry+0x12a
0263f198 00000000 00000000 00000000 00000000 0x77505e74
 
STACK_COMMAND:  kb
FOLLOWUP_IP: 
NTDOSDF412+118b
8d97018b ??              ???
SYMBOL_STACK_INDEX:  1
SYMBOL_NAME:  NTDOSDF412+118b
FOLLOWUP_NAME:  MachineOwner
MODULE_NAME: NTDOSDF412
IMAGE_NAME:  NTDOSDF412.SYS
DEBUG_FLR_IMAGE_TIMESTAMP:  496b44e8
FAILURE_BUCKET_ID:  0x8E_NTDOSDF412+118b
BUCKET_ID:  0x8E_NTDOSDF412+118b
Followup: MachineOwner
---------
kd> lmtsmn
start    end        module name
8068a000 806d0000   acpi     acpi.sys     Sat Apr 11 00:19:03 2009 (49E01A37)
8237b000 823e5000   adp94xx  adp94xx.sys  Tue Apr 24 17:00:29 2007 (462E6FED)
87c0c000 87c58000   adpahci  adpahci.sys  Tue May 01 13:29:26 2007 (463778F6)
87c58000 87c73000   adpu160m adpu160m.sys Wed Feb 21 13:04:35 2007 (45DC89B3)
87c99000 87cbf000   adpu320  adpu320.sys  Tue Feb 27 19:03:08 2007 (45E4C6BC)
8ddb5000 8ddfd000   afd      afd.sys      Sat Apr 11 00:47:01 2009 (49E020C5)
807c4000 807cb000   aliide   aliide.sys   Sat Jan 19 00:49:41 2008 (47918F75)
807cb000 807d2000   amdide   amdide.sys   Sat Jan 19 00:49:42 2008 (47918F76)
87cd3000 87ce9000   arc      arc.sys      Thu May 24 17:31:06 2007 (4656041A)
87ce9000 87cff000   arcsas   arcsas.sys   Fri May 25 14:56:36 2007 (46573164)
adf6f000 adf78000   asyncmac asyncmac.sys Sat Jan 19 00:56:29 2008 (4791910D)
822d8000 822e0000   atapi    atapi.sys    Sat Apr 11 00:39:09 2009 (49E01EED)
822e0000 822fe000   ataport  ataport.SYS  Sat Apr 11 00:39:10 2009 (49E01EEE)
8d002000 8d0e6000   athr     athr.sys     Sun Apr 27 14:07:41 2008 (4814C0ED)
80745000 8074f000   BATTC    BATTC.SYS    Sat Jan 19 00:32:45 2008 (47918B7D)
8d8f9000 8d900000   Beep     Beep.SYS     Sat Jan 19 00:49:10 2008 (47918F56)
8ea04000 8eab0000   BHDrvx86 BHDrvx86.sys Fri Jul 16 18:43:29 2010 (4C40E091)
8048d000 80495000   BOOTVID  BOOTVID.dll  Sat Jan 19 02:27:15 2008 (4791A653)
ab748000 ab761000   bowser   bowser.sys   Sat Jan 19 00:28:26 2008 (47918A7A)
8e53d000 8e5bc000   ccHPx86  ccHPx86.sys  Fri Feb 05 15:57:22 2010 (4B6C8632)
97ee0000 97eee000   cdd      cdd.dll      Thu Sep 24 21:27:02 2009 (4ABC1C66)
8eab0000 8eac6000   cdfs     cdfs.sys     Sat Jan 19 00:28:02 2008 (47918A62)
8d14a000 8d162000   cdrom    cdrom.sys    Sat Apr 11 00:39:17 2009 (49E01EF5)
87fb0000 87feb000   CHDRT32  CHDRT32.sys  Fri Oct 03 14:39:26 2008 (48E666DE)
804d6000 805b6000   CI       CI.dll       Sat Apr 11 02:25:22 2009 (49E037D2)
8220e000 8222f000   CLASSPNP CLASSPNP.SYS Sat Apr 11 00:39:05 2009 (49E01EE9)
80495000 804d6000   CLFS     CLFS.SYS     Sat Apr 11 00:13:51 2009 (49E018FF)
8d146000 8d149780   CmBatt   CmBatt.sys   Sat Jan 19 00:32:47 2008 (47918B7F)
807d2000 807da000   cmdide   cmdide.sys   Sat Jan 19 00:49:42 2008 (47918F76)
80742000 80744900   compbatt compbatt.sys Sat Jan 19 00:32:47 2008 (47918B7F)
8d979000 8d999000   countryr countryr.sys Mon Jan 12 08:26:05 2009 (496B44ED)
8eac6000 8ead3000   crashdmp crashdmp.sys Sat Apr 11 00:39:12 2009 (49E01EF0)
887bd000 887c6000   crcdisk  crcdisk.sys  Sat Jan 19 00:50:29 2008 (47918FA5)
8e526000 8e53d000   dfsc     dfsc.sys     Sat Apr 11 00:14:12 2009 (49E01914)
887ac000 887bd000   disk     disk.sys     Sat Apr 11 00:39:14 2009 (49E01EF2)
87cbf000 87cd3000   djsvs    djsvs.sys    Tue Apr 11 20:20:11 2006 (443C47BB)
8d63a000 8d65f000   drmk     drmk.sys     Sat Jan 19 01:53:02 2008 (47919E4E)
8eade000 8eae8000   dump_msahci dump_msahci.sys Sat Apr 11 00:39:11 2009 (49E01EEF)
8ead3000 8eade000   dump_pciidex dump_pciidex.sys Sat Apr 11 00:39:09 2009 (49E01EED)
8eae8000 8eaf2000   Dxapi    Dxapi.sys    Sat Jan 19 00:36:12 2008 (47918C4C)
8ceed000 8cf8e000   dxgkrnl  dxgkrnl.sys  Thu Sep 24 21:27:14 2009 (4ABC1C72)
88785000 887ac000   ecache   ecache.sys   Sat Apr 11 00:40:12 2009 (49E01F2C)
8e4ab000 8e509000   eeCtrl   eeCtrl.sys   Fri May 21 17:44:53 2010 (4BF6FED5)
87cff000 87d93000   elxstor  elxstor.sys  Wed Apr 11 11:45:07 2007 (461D0283)
8e509000 8e526000   EraserUtilRebootDrv EraserUtilRebootDrv.sys Fri May 21 17:44:53 2010 (4BF6FED5)
adf8d000 adfb5000   fastfat  fastfat.SYS  Sat Apr 11 00:13:52 2009 (49E01900)
88261000 88271000   fileinfo fileinfo.sys Sat Jan 19 00:34:27 2008 (47918BE3)
87f7e000 87fb0000   fltmgr   fltmgr.sys   Sat Apr 11 00:13:59 2009 (49E01907)
8d8e9000 8d8ea000   Fs_Rec   Fs_Rec.SYS   unavailable (00000000)
8dcf2000 8dd0d000   fwpkclnt fwpkclnt.sys Sat Apr 11 00:45:42 2009 (49E02076)
8d162000 8d167280   GEARAspiWDM GEARAspiWDM.sys Mon May 18 08:16:53 2009 (4A1151B5)
81fc0000 81ff3000   hal      halmacpi.dll Sat Apr 11 00:13:13 2009 (49E018D9)
8830f000 8839c000   HDAudBus HDAudBus.sys Sat Apr 11 00:42:41 2009 (49E01FC1)
8d909000 8d90f380   HIDPARSE HIDPARSE.SYS Sat Jan 19 00:53:16 2008 (4791904C)
82370000 8237b000   hpcisss  hpcisss.sys  Fri Mar 09 14:51:35 2007 (45F1BAC7)
8d0f9000 8d0fd180   HpqKbFiltr HpqKbFiltr.sys Mon Jun 18 18:12:03 2007 (46770333)
8d806000 8d8bb000   HSX_CNXT HSX_CNXT.sys Thu Nov 01 20:46:56 2007 (472A7380)
8d69d000 8d7a0000   HSX_DPV  HSX_DPV.sys  Thu Nov 01 20:50:39 2007 (472A745F)
8d65f000 8d69d000   HSXHWAZL HSXHWAZL.sys Thu Nov 01 20:47:51 2007 (472A73B7)
ab6be000 ab72b000   HTTP     HTTP.sys     Tue Nov 03 14:41:42 2009 (4AF08776)
87d93000 87d9d000   i2omp    i2omp.sys    Sat Jan 19 00:49:44 2008 (47918F78)
8d0e6000 8d0f9000   i8042prt i8042prt.sys Sat Jan 19 00:49:17 2008 (47918F5D)
82237000 822d8000   iastorv  iastorv.sys  Fri Sep 28 14:17:27 2007 (46FD4537)
8e453000 8e4ab000   IDSvix86 IDSvix86.sys Thu May 27 04:00:42 2010 (4BFE26AA)
8c809000 8ceed000   igdkmd32 igdkmd32.sys Thu Jun 12 21:43:12 2008 (4851D0B0)
87d9d000 87dad000   iirsp    iirsp.sys    Tue Dec 13 16:48:01 2005 (439F4191)
8d8c8000 8d8e9000   IntcHdmi IntcHdmi.sys Wed Jun 04 20:54:21 2008 (4847393D)
807a8000 807af000   intelide intelide.sys Sat Jan 19 00:49:42 2008 (47918F76)
8857a000 88589000   intelppm intelppm.sys Sat Jan 19 00:27:20 2008 (47918A38)
8eb1c000 8eb2e000   ipfltdrv ipfltdrv.sys Sat Jan 19 00:56:23 2008 (47919107)
8d7b3000 8d7d2000   Ironx86  Ironx86.SYS  Tue Apr 27 20:47:15 2010 (4BD78593)
80708000 80717000   isapnp   isapnp.sys   Sat Jan 19 00:32:55 2008 (47918B87)
87dad000 87db9000   iteatapi iteatapi.sys Thu Aug 10 22:11:47 2006 (44DBE763)
87db9000 87dc5000   iteraid  iteraid.sys  Thu Aug 10 21:38:19 2006 (44DBDF8B)
8d0fe000 8d109000   kbdclass kbdclass.sys Sat Jan 19 00:49:14 2008 (47918F5A)
80405000 8040c000   kdcom    kdcom.dll    Sat Apr 11 02:25:29 2009 (49E037D9)
8839c000 883c6000   ks       ks.sys       Sat Apr 11 00:38:47 2009 (49E01ED7)
8829e000 8830f000   ksecdd   ksecdd.sys   Mon Jun 15 08:48:53 2009 (4A364335)
8eb2e000 8eb3e000   lltdio   lltdio.sys   Sat Jan 19 00:55:03 2008 (479190B7)
87dc5000 87ddf000   lsi_fc   lsi_fc.sys   Fri Jun 29 21:01:20 2007 (4685AB60)
87ddf000 87df7000   lsi_sas  lsi_sas.sys  Fri Jun 29 21:01:01 2007 (4685AB4D)
822fe000 82318000   lsi_scsi lsi_scsi.sys Fri Jun 29 20:47:54 2007 (4685A83A)
8eb01000 8eb1c000   luafv    luafv.sys    Sat Jan 19 00:30:35 2008 (47918AFB)
8040c000 8047c000   mcupdate mcupdate.dll Sat Apr 11 02:23:19 2009 (49E03757)
ac075000 ac078180   mdmxsdk  mdmxsdk.sys  Mon Jun 19 17:26:59 2006 (449716A3)
87c00000 87c0a000   megasas  megasas.sys  Fri May 25 18:19:58 2007 (4657610E)
87e04000 87ebb000   megasr   megasr.sys   Mon Jul 02 17:50:10 2007 (46897312)
8d8bb000 8d8c8000   modem    modem.sys    Sat Jan 19 00:57:16 2008 (4791913C)
8eaf2000 8eb01000   monitor  monitor.sys  Sat Jan 19 00:52:19 2008 (47919013)
8d13b000 8d146000   mouclass mouclass.sys Sat Jan 19 00:49:14 2008 (47918F5A)
807da000 807ea000   mountmgr mountmgr.sys Sat Jan 19 00:49:13 2008 (47918F59)
80717000 80733000   mpio     mpio.sys     Sat Jan 19 00:50:40 2008 (47918FB0)
ab761000 ab776000   mpsdrv   mpsdrv.sys   Sat Jan 19 00:54:45 2008 (479190A5)
87ebb000 87ec6000   mraid35x mraid35x.sys Thu Sep 07 21:21:32 2006 (4500C59C)
ab776000 ab797000   mrxdav   mrxdav.sys   Sat Apr 11 00:14:39 2009 (49E0192F)
ab797000 ab7b6000   mrxsmb   mrxsmb.sys   Tue Feb 23 06:10:12 2010 (4B83B794)
ab7b6000 ab7ef000   mrxsmb10 mrxsmb10.sys Tue Feb 23 06:10:17 2010 (4B83B799)
8eb85000 8eb9d000   mrxsmb20 mrxsmb20.sys Tue Feb 23 06:10:12 2010 (4B83B794)
82366000 82370000   msahci   msahci.sys   Sat Apr 11 00:39:11 2009 (49E01EEF)
805b6000 805d0000   msdsm    msdsm.sys    Sat Jan 19 00:50:46 2008 (47918FB6)
8d94d000 8d94e000   Msfs     Msfs.SYS     unavailable (00000000)
806d9000 806e1000   msisadrv msisadrv.sys Sat Jan 19 00:32:51 2008 (47918B83)
8d168000 8d197000   msiscsi  msiscsi.sys  Sat Apr 11 00:40:07 2009 (49E01F27)
88514000 88515000   msrpc    msrpc.sys    unavailable (00000000)
8cff2000 8cffc000   mssmbios mssmbios.sys Sat Jan 19 00:32:55 2008 (47918B87)
88776000 88785000   mup      mup.sys      Sat Apr 11 00:14:12 2009 (49E01914)
adf5b000 adf6e380   NAVENG   NAVENG.SYS   Thu Jul 01 14:05:22 2010 (4C2CD8E2)
ade0f000 adf5a080   NAVEX15  NAVEX15.SYS  Thu Jul 01 14:13:10 2010 (4C2CDAB6)
88409000 88514000   ndis     ndis.sys     Sat Apr 11 00:45:52 2009 (49E02080)
8d1b9000 8d1c4000   ndistapi ndistapi.sys Sat Jan 19 00:56:24 2008 (47919108)
8eb68000 8eb72000   ndisuio  ndisuio.sys  Sat Jan 19 00:55:40 2008 (479190DC)
8d1c4000 8d1e7000   ndiswan  ndiswan.sys  Sat Apr 11 00:46:31 2009 (49E020A7)
881e0000 881f1000   NDProxy  NDProxy.SYS  Sat Jan 19 00:56:28 2008 (4791910C)
8d9e1000 8d9ef000   netbios  netbios.sys  Sat Jan 19 00:55:45 2008 (479190E1)
8d999000 8d9cb000   netbt    netbt.sys    Sat Apr 11 00:45:35 2009 (49E0206F)
8853f000 8857a000   NETIO    NETIO.SYS    Sat Apr 11 00:46:21 2009 (49E0209D)
87ec6000 87ed4000   nfrd960  nfrd960.sys  Tue Jun 06 17:12:15 2006 (4485EFAF)
8d958000 8d966000   Npfs     Npfs.SYS     Sat Apr 11 00:14:01 2009 (49E01909)
8e449000 8e453000   nsiproxy nsiproxy.sys Sat Jan 19 00:55:50 2008 (479190E6)
81c07000 81fc0000   nt       ntkrpamp.exe Tue Jun 08 10:36:44 2010 (4C0E557C)
8d96f000 8d978780   NTDOSDF412 NTDOSDF412.SYS Mon Jan 12 08:26:00 2009 (496B44E8)
88608000 88718000   Ntfs     Ntfs.sys     Sat Apr 11 00:14:34 2009 (49E0192A)
8d8f2000 8d8f3000   Null     Null.SYS     unavailable (00000000)
805d0000 805eb000   nvraid   nvraid.sys   Wed Jun 06 16:34:41 2007 (46671A61)
82359000 82366000   nvstor   nvstor.sys   Wed Jun 06 16:34:41 2007 (46671A61)
8eb3e000 8eb68000   nwifi    nwifi.sys    Sat Apr 11 00:43:27 2009 (49E01FEF)
8d9cb000 8d9e1000   pacer    pacer.sys    Sat Apr 11 00:45:51 2009 (49E0207F)
80733000 80742000   partmgr  partmgr.sys  Sat Apr 11 00:39:19 2009 (49E01EF7)
806e1000 80708000   pci      pci.sys      Sat Apr 11 00:19:16 2009 (49E01A44)
807bd000 807c4000   pciide   pciide.sys   Sat Jan 19 00:49:42 2008 (47918F76)
807af000 807bd000   PCIIDEX  PCIIDEX.SYS  Sat Apr 11 00:39:09 2009 (49E01EED)
ac079000 ac157000   peauth   peauth.sys   Mon Oct 23 04:55:32 2006 (453C8384)
8d60d000 8d63a000   portcls  portcls.sys  Sat Apr 11 00:42:48 2009 (49E01FC8)
8047c000 8048d000   PSHED    PSHED.dll    Sat Apr 11 02:25:32 2009 (49E037DC)
8800f000 88147000   ql2300   ql2300.sys   Fri Mar 09 18:13:05 2007 (45F1EA01)
88147000 8819c000   ql40xx   ql40xx.sys   Thu Jul 06 15:38:16 2006 (44AD66A8)
8d966000 8d96f000   rasacd   rasacd.sys   Sat Jan 19 00:56:31 2008 (4791910F)
8d1a2000 8d1b9000   rasl2tp  rasl2tp.sys  Sat Jan 19 00:56:33 2008 (47919111)
8d1e7000 8d1f6000   raspppoe raspppoe.sys Sat Apr 11 00:46:30 2009 (49E020A6)
885b4000 885c8000   raspptp  raspptp.sys  Sat Jan 19 00:56:34 2008 (47919112)
885c8000 885dd000   rassstp  rassstp.sys  Sat Apr 11 00:46:40 2009 (49E020B0)
8e40d000 8e449000   rdbss    rdbss.sys    Sat Apr 11 00:14:26 2009 (49E01922)
8d93d000 8d945000   RDPCDD   RDPCDD.sys   Sat Jan 19 01:01:08 2008 (47919224)
8d945000 8d94d000   rdpencdd rdpencdd.sys Sat Jan 19 01:01:09 2008 (47919225)
8eb72000 8eb85000   rspndr   rspndr.sys   Sat Jan 19 00:55:03 2008 (479190B7)
88592000 885b4000   Rtlh86   Rtlh86.sys   Tue Jun 10 06:54:34 2008 (484E5D6A)
88761000 88776000   sbp2port sbp2port.sys Thu Nov 02 04:51:44 2006 (4549B1A0)
87c73000 87c99000   SCSIPORT SCSIPORT.SYS Sat Jan 19 00:49:44 2008 (47918F78)
ac157000 ac161000   secdrv   secdrv.SYS   Wed Sep 13 09:18:32 2006 (45080528)
8819c000 881a9000   sisraid2 sisraid2.sys Fri Apr 13 18:34:24 2007 (46200570)
881a9000 881be000   sisraid4 sisraid4.sys Fri Apr 13 19:38:55 2007 (4620148F)
8dda1000 8ddb5000   smb      smb.sys      Sat Apr 11 00:45:22 2009 (49E02062)
88759000 88761000   spldr    spldr.sys    Thu Jun 21 20:29:17 2007 (467B17DD)
ab60e000 ab6be000   spsys    spsys.sys    Tue Mar 10 13:10:28 2009 (49B69F04)
ac175000 ac1cc000   SRTSP    SRTSP.SYS    Wed Feb 24 18:54:51 2010 (4B85BC4B)
8d9ef000 8d9f8080   SRTSPX   SRTSPX.SYS   Wed Feb 24 18:55:07 2010 (4B85BC5B)
ac00f000 ac05d000   srv      srv.sys      Fri Jun 18 11:04:55 2010 (4C1B8B17)
8eb9d000 8ebc4000   srv2     srv2.sys     Fri Jun 18 11:04:43 2010 (4C1B8B0B)
ab72b000 ab748000   srvnet   srvnet.sys   Fri Dec 11 06:43:10 2009 (4B22304E)
82318000 82359000   storport storport.sys Sat Apr 11 00:39:19 2009 (49E01EF7)
8d1f6000 8d1f7380   swenum   swenum.sys   Sat Jan 19 00:49:20 2008 (47918F60)
881ca000 881d5000   sym_hi   sym_hi.sys   Fri Nov 11 16:07:07 2005 (437507FB)
881d5000 881e0000   sym_u3   sym_u3.sys   Thu Oct 20 20:12:49 2005 (43583281)
881be000 881ca000   symc8xx  symc8xx.sys  Fri Nov 11 17:45:56 2005 (43751F24)
8820b000 88261000   SYMDS    SYMDS.SYS    Mon Aug 17 19:34:39 2009 (4A89E90F)
88271000 8829e000   SYMEFA   SYMEFA.SYS   Wed Apr 21 17:46:52 2010 (4BCF724C)
8dd7c000 8dda1000   SYMEVENT SYMEVENT.SYS Thu Aug 13 18:22:41 2009 (4A849231)
8dd23000 8dd7c000   SYMTDIV  SYMTDIV.SYS  Tue May 04 00:29:10 2010 (4BDFA296)
8d109000 8d138080   SynTP    SynTP.sys    Thu Apr 17 20:15:05 2008 (4807E809)
8dc08000 8dcf2000   tcpip    tcpip.sys    Wed Jun 16 09:45:41 2010 (4C18D585)
ac161000 ac16d000   tcpipreg tcpipreg.sys Tue Dec 08 12:26:18 2009 (4B1E8C3A)
8d197000 8d1a2000   TDI      TDI.SYS      Sat Jan 19 00:57:10 2008 (47919136)
8dd0d000 8dd23000   tdx      tdx.sys      Sat Apr 11 00:45:56 2009 (49E02084)
885dd000 885ed000   termdd   termdd.sys   Sat Apr 11 00:51:14 2009 (49E021C2)
97ec0000 97ec9000   TSDDD    TSDDD.dll    Sat Jan 19 01:01:09 2008 (47919225)
887f3000 887fc000   tunmp    tunmp.sys    Sat Jan 19 00:55:40 2008 (479190DC)
887e8000 887f3000   tunnel   tunnel.sys   Thu Feb 18 06:28:13 2010 (4B7D244D)
87ed4000 87f10000   uliahci  uliahci.sys  Fri May 04 12:18:25 2007 (463B5CD1)
87f10000 87f31000   ulsata   ulsata.sys   Tue Sep 19 20:02:59 2006 (45108533)
87f31000 87f5d000   ulsata2  ulsata2.sys  Tue Sep 19 20:18:47 2006 (451088E7)
885ed000 885fa000   umbus    umbus.sys    Sat Jan 19 00:53:40 2008 (47919064)
8d139000 8d13a700   USBD     USBD.SYS     Sat Jan 19 00:53:17 2008 (4791904D)
8cfe3000 8cff2000   usbehci  usbehci.sys  Sat Apr 11 00:42:52 2009 (49E01FCC)
883c6000 883fb000   usbhub   usbhub.sys   Sat Apr 11 00:43:14 2009 (49E01FE2)
8cfa5000 8cfe3000   USBPORT  USBPORT.SYS  Sat Apr 11 00:42:55 2009 (49E01FCF)
8cf9a000 8cfa5000   usbuhci  usbuhci.sys  Sat Jan 19 00:53:20 2008 (47919050)
8d910000 8d91c000   vga      vga.sys      Sat Jan 19 00:52:06 2008 (47919006)
8222f000 82237000   viaide   viaide.sys   Sat Jan 19 00:49:43 2008 (47918F77)
8d91c000 8d93d000   VIDEOPRT VIDEOPRT.SYS Sat Jan 19 00:52:10 2008 (4791900A)
8074f000 8075e000   volmgr   volmgr.sys   Sat Jan 19 00:49:51 2008 (47918F7F)
8075e000 807a8000   volmgrx  volmgrx.sys  Sat Apr 11 00:39:25 2009 (49E01EFD)
88720000 88759000   volsnap  volsnap.sys  Sat Apr 11 00:39:37 2009 (49E01F09)
87f5d000 87f7e000   vsmraid  vsmraid.sys  Wed May 30 17:15:38 2007 (465DE97A)
8d7a0000 8d7b3000   wanarp   wanarp.sys   Sat Jan 19 00:56:31 2008 (4791910F)
8cf8e000 8cf9a000   watchdog watchdog.sys Sat Apr 11 00:22:43 2009 (49E01B13)
88718000 88720000   wd       wd.sys       Sat Jan 19 00:52:18 2008 (47919012)
80601000 8067d000   Wdf01000 Wdf01000.sys Sat Jan 19 00:52:21 2008 (47919015)
8067d000 8068a000   WDFLDR   WDFLDR.SYS   Sat Jan 19 00:52:19 2008 (47919013)
97ca0000 97ea3000   win32k   win32k.sys   Mon Jun 21 09:36:50 2010 (4C1F6AF2)
88589000 88592000   wmiacpi  wmiacpi.sys  Sat Jan 19 00:32:47 2008 (47918B7F)
806d0000 806d9000   WMILIB   WMILIB.SYS   Sat Jan 19 00:53:08 2008 (47919044)
ac16d000 ac175000   xaudio   xaudio.sys   Thu Oct 18 18:36:53 2007 (4717E005)
Unloaded modules:
adfca000 adfdc000   WUDFPf.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
adfb5000 adfca000   WUDFRd.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
adf78000 adf8d000   USBSTOR.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
ac05d000 ac075000   parport.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
887c6000 887d3000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
887d3000 887de000   dump_pciidex
    Timestamp: unavailable (00000000)
    Checksum:  00000000
887de000 887e8000   dump_msahci.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
8d900000 8d909000   kbdhid.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000

Outdated Drivers

Code:

sym_u3.sys   Thu Oct 20 20:12:49 2005
sym_hi.sys   Fri Nov 11 16:07:07 2005
symc8xx.sys  Fri Nov 11 17:45:56 2005
iirsp.sys    Tue Dec 13 16:48:01 2005
djsvs.sys    Tue Apr 11 20:20:11 2006
nfrd960.sys  Tue Jun 06 17:12:15 2006
mdmxsdk.sys  Mon Jun 19 17:26:59 2006
ql40xx.sys   Thu Jul 06 15:38:16 2006
iteraid.sys  Thu Aug 10 21:38:19 2006
iteatapi.sys Thu Aug 10 22:11:47 2006
mraid35x.sys Thu Sep 07 21:21:32 2006
secdrv.SYS   Wed Sep 13 09:18:32 2006
ulsata.sys   Tue Sep 19 20:02:59 2006
ulsata2.sys  Tue Sep 19 20:18:47 2006
peauth.sys   Mon Oct 23 04:55:32 2006
sbp2port.sys Thu Nov 02 04:51:44 2006
adpu160m.sys Wed Feb 21 13:04:35 2007
adpu320.sys  Tue Feb 27 19:03:08 2007
hpcisss.sys  Fri Mar 09 14:51:35 2007
ql2300.sys   Fri Mar 09 18:13:05 2007
elxstor.sys  Wed Apr 11 11:45:07 2007
sisraid2.sys Fri Apr 13 18:34:24 2007
sisraid4.sys Fri Apr 13 19:38:55 2007
adp94xx.sys  Tue Apr 24 17:00:29 2007
adpahci.sys  Tue May 01 13:29:26 2007
uliahci.sys  Fri May 04 12:18:25 2007
arc.sys      Thu May 24 17:31:06 2007
arcsas.sys   Fri May 25 14:56:36 2007
megasas.sys  Fri May 25 18:19:58 2007
vsmraid.sys  Wed May 30 17:15:38 2007
nvraid.sys   Wed Jun 06 16:34:41 2007
nvstor.sys   Wed Jun 06 16:34:41 2007
spldr.sys    Thu Jun 21 20:29:17 2007
lsi_scsi.sys Fri Jun 29 20:47:54 2007
lsi_sas.sys  Fri Jun 29 21:01:01 2007
lsi_fc.sys   Fri Jun 29 21:01:20 2007
megasr.sys   Mon Jul 02 17:50:10 2007
iastorv.sys  Fri Sep 28 14:17:27 2007
xaudio.sys   Thu Oct 18 18:36:53 2007
HSX_CNXT.sys Thu Nov 01 20:46:56 2007
HSXHWAZL.sys Thu Nov 01 20:47:51 2007
HSX_DPV.sys  Thu Nov 01 20:50:39 2007
intelppm.sys Sat Jan 19 00:27:20 2008
cdfs.sys     Sat Jan 19 00:28:02 2008
bowser.sys   Sat Jan 19 00:28:26 2008
luafv.sys    Sat Jan 19 00:30:35 2008
BATTC.SYS    Sat Jan 19 00:32:45 2008
compbatt.sys Sat Jan 19 00:32:47 2008
wmiacpi.sys  Sat Jan 19 00:32:47 2008
CmBatt.sys   Sat Jan 19 00:32:47 2008
msisadrv.sys Sat Jan 19 00:32:51 2008
mssmbios.sys Sat Jan 19 00:32:55 2008
isapnp.sys   Sat Jan 19 00:32:55 2008
fileinfo.sys Sat Jan 19 00:34:27 2008
Dxapi.sys    Sat Jan 19 00:36:12 2008
Beep.SYS     Sat Jan 19 00:49:10 2008
mountmgr.sys Sat Jan 19 00:49:13 2008
kbdclass.sys Sat Jan 19 00:49:14 2008
mouclass.sys Sat Jan 19 00:49:14 2008
i8042prt.sys Sat Jan 19 00:49:17 2008
swenum.sys   Sat Jan 19 00:49:20 2008
aliide.sys   Sat Jan 19 00:49:41 2008
pciide.sys   Sat Jan 19 00:49:42 2008
intelide.sys Sat Jan 19 00:49:42 2008
cmdide.sys   Sat Jan 19 00:49:42 2008
amdide.sys   Sat Jan 19 00:49:42 2008
viaide.sys   Sat Jan 19 00:49:43 2008
i2omp.sys    Sat Jan 19 00:49:44 2008
SCSIPORT.SYS Sat Jan 19 00:49:44 2008
volmgr.sys   Sat Jan 19 00:49:51 2008
crcdisk.sys  Sat Jan 19 00:50:29 2008
mpio.sys     Sat Jan 19 00:50:40 2008
msdsm.sys    Sat Jan 19 00:50:46 2008
vga.sys      Sat Jan 19 00:52:06 2008
VIDEOPRT.SYS Sat Jan 19 00:52:10 2008
wd.sys       Sat Jan 19 00:52:18 2008
WDFLDR.SYS   Sat Jan 19 00:52:19 2008
monitor.sys  Sat Jan 19 00:52:19 2008
Wdf01000.sys Sat Jan 19 00:52:21 2008
WMILIB.SYS   Sat Jan 19 00:53:08 2008
HIDPARSE.SYS Sat Jan 19 00:53:16 2008
USBD.SYS     Sat Jan 19 00:53:17 2008
usbuhci.sys  Sat Jan 19 00:53:20 2008
umbus.sys    Sat Jan 19 00:53:40 2008
mpsdrv.sys   Sat Jan 19 00:54:45 2008
rspndr.sys   Sat Jan 19 00:55:03 2008
lltdio.sys   Sat Jan 19 00:55:03 2008
tunmp.sys    Sat Jan 19 00:55:40 2008
ndisuio.sys  Sat Jan 19 00:55:40 2008
netbios.sys  Sat Jan 19 00:55:45 2008
nsiproxy.sys Sat Jan 19 00:55:50 2008
ipfltdrv.sys Sat Jan 19 00:56:23 2008
ndistapi.sys Sat Jan 19 00:56:24 2008
NDProxy.SYS  Sat Jan 19 00:56:28 2008
asyncmac.sys Sat Jan 19 00:56:29 2008
wanarp.sys   Sat Jan 19 00:56:31 2008
rasacd.sys   Sat Jan 19 00:56:31 2008
rasl2tp.sys  Sat Jan 19 00:56:33 2008
raspptp.sys  Sat Jan 19 00:56:34 2008
TDI.SYS      Sat Jan 19 00:57:10 2008
modem.sys    Sat Jan 19 00:57:16 2008
RDPCDD.sys   Sat Jan 19 01:01:08 2008
TSDDD.dll    Sat Jan 19 01:01:09 2008
rdpencdd.sys Sat Jan 19 01:01:09 2008
drmk.sys     Sat Jan 19 01:53:02 2008
BOOTVID.dll  Sat Jan 19 02:27:15 2008
SynTP.sys    Thu Apr 17 20:15:05 2008
athr.sys     Sun Apr 27 14:07:41 2008
IntcHdmi.sys Wed Jun 04 20:54:21 2008
Rtlh86.sys   Tue Jun 10 06:54:34 2008
igdkmd32.sys Thu Jun 12 21:43:12 2008
CHDRT32.sys  Fri Oct 03 14:39:26 2008
countryr.sys Mon Jan 12 08:26:05 2009
spsys.sys    Tue Mar 10 13:10:28 2009

Possible Causes: Given above

Probable Cause as given in your reports.

richc46 · Aug 28, 2010

I have encounterd a small problem. There will be a slight delay before completion

richc46 · Aug 28, 2010

While I try to resolve my difficulty. Please run a thorough anti virus scan and download and scan with malwarebytes
Malwarebytes' Anti-Malware: Malwarebytes

richc46 · Aug 28, 2010

I have not forgotten about you. The probable cause of your problem is a driver. I am trying to obtain some additional information. Post with the results of your scans.

cleary71 · Aug 28, 2010

I know you haven't. I am trying to run the scans, but the computer keeps restarting. Hopefully I will get a clean one soon. Thanks for all your help it is greatly appreciated.

cleary71 · Aug 28, 2010

Here is the log. I was able to run in SafeMode and am still up. I am typing this from another computer. I will wait to hear back from you, but I am assuming I should delete these errors.

Jacee · Aug 28, 2010

Go back into MBam ... * Be sure that everything is checked, and click Remove Selected.
Run MBam again to make sure everything was removed.

Jacee · Aug 28, 2010

When you do the second scan ...Once the program has loaded, select Perform full scan, then click Scan.

richc46 · Aug 28, 2010

I have asked for support. It appears that your problem was caused by malware or worse. The cause of the BSOD does not show in your Malware report but does on the BSOD. Follow the instructions of the experts that I have called in.

Winspoole.exe - Windows 7 Forums

cleary71 · Aug 28, 2010

Thanks for your help Rich. Jacee, I am rerunning the scan now. On a positive note I am not getting the BSOD while I am in SafeMode. I will post the results when I am finished.

richc46 · Aug 28, 2010

Tell Jacee that my original findings do not seem to be in the Malware report.

Blue Screen Error

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer

Attachments

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer

Attachments

My Computer

Security

My Computer

Security

My Computer

My Computer

My Computer

My Computer