reboot problem

[richc46]

I have contacted a real expert in this area. I will monitor this thread to keep updated in case I can help. Have patience, you will be helped.

 

[zigzag3143]

I can't get past the screen that you sent me a link too. I am getting the exact same screen as he is getting start windows normally, start in safe mode, start from last known settings etc. I tried them all but it keeps comming back to this screen after it trys to load. I also get ablue screen saying it is dumping something but it is to fast to read I will try to read it and let you know what it says

SF

Rich asked me to stop by and see if I could give you a hand.. Am I correct that you cannot boot in normal mode, safe mode, or from the dvd?

Let us know


Ken

 

[silverfox52009]

Tfirst black screen that comes up says windows failed to start,a recent hardware or software change might be the problem to fix insert disk,restart computer, click repair computer when i click to load windows normally it tries to load then for a few seconds I see the blue screen saying collecting data for crash dump beginning dump of physical memmory.

 

[richc46]

Try to boot. Listen for the beeps. Tell me exactly what you hear. One beep, two, long beeps, short beeps etc. You have to work twice as hard two of us helping.

 

[silverfox52009]

one beep

 

[richc46]

See if you can boot to safe mode Try to boot during boot rapidly hit F8.

 

[richc46]

I can't get past the screen that you sent me a link too. I am getting the exact same screen as he is getting start windows normally, start in safe mode, start from last known settings etc. I tried them all but it keeps comming back to this screen after it trys to load. I also get ablue screen saying it is dumping something but it is to fast to read I will try to read it and let you know what it says

SF

Rich asked me to stop by and see if I could give you a hand.. Am I correct that you cannot boot in normal mode, safe mode, or from the dvd?

Let us know




Ken

In addition, give Ken this information

 

[silverfox52009]

Tried that but it wont go to safe mode screen

 

[richc46]

OK, you did mention that before, but wanted to be sure. You did not try from any DVD, correct?

 

[silverfox52009]

It starts to load normally untill it gets to starting acronis loader ,then i get the little bar at the bottom running from left to right as if it were starting up and then I get the black screen

 

[silverfox52009]

dont have one maybe that is the problem I must need the disk

 

[richc46]

http://www.vistax64.com/tutorials/141820-create-recovery-disc.html

Try see if this helps.

 

[silverfox52009]

I tried the disc but the computer doesnt even recognize that there is a disk inserted, after watching the blue screen 10 or so times it says can not load the hive file,it is corrupt absent or non writable

 

[richc46]

We have to set the computer to boot from the DVD. While booting, without the DVD, rapidly hit F2. If successful, you will see a screen with boot order. Give DVD/CD boot the number one position. Other choices would be hard drive etc.

You will be in BIOS if you succeed.

Then try to boot with the DVD. If not successful, while booting with the DVD hit any key during boot. Sometimes that is required.

 

[silverfox52009]

Pressing f2 rapidly brought me to windows memory diagnostics ran the test and nothing wrong when windows restarted after test it went back to the same black and then blue screens

 

[richc46]

Try it with F12. F2 should have worked. That is BIOS.

 

[silverfox52009]

The heading on the blue screen is registry file failure

 

[richc46]

OK, try with F12, lets see what happens. Turning the computer off with the on off button, should not cause all this trouble. By the way the one beep was good. Should be a software problem.

 

[silverfox52009]

Tried f12 and nothing happens Sorry for the delay, but I only brought the tower so I have to switch back and forth from my comp to the troubled one

 

[zigzag3143]

Tried f12 and nothing happens Sorry for the delay, but I only brought the tower so I have to switch back and forth from my comp to the troubled one

So basically you cant log on from the dvd, cant boot into safe mode, and cant boot normally. Is that correct?


You must have been able to boot from the dvd at some point. Do you have a vista dvd, or a recovery DVD??


Ken