What do you think about me just downgrading the OS to the 32bit? So many things seem really screwed up in the 64 and it is just a pain. I opened the IE short cut saw the program files 86. but i really dont know what to do after i look at it. I am so fried after all of this nightmare, emails coming back unable to go with deliver failures, getting disconnected from internet, all my utility software stuff is unuseable too. Am i nuts to want to just change the OS? It seems, ha ha, easy, HP sent me a package of discs. I was unable to copy the 64 bit version it kept failing and saying i was using different types of discs and should stay with one type. I was using just one type and tried many differnent discs all out of the same package of discs. this really sucks. I was really looking forward to my brand new computer, what a diaster. anyhow, would any and all in the know out there please let me know what you think about me losing the 64 and installing the 32? And a big thank you to the above folks who gave assistance to me the stranger. i never used a forum before, didnt know they were there, i sure have gotten around in my computer much more than I ever would have had this not happened. a little good with lots of bad? maybe...