Hi, be patient with me please :D
1 I'm a newbie
2 As will become obvious, I know nothing about the workings of a computer!
I have an Acer laptop that was running windows vista, it had a virus on it which wouldnt let me boot up but managed to get it going in safe mode and think I got rid of it.
When I boot up now, it almost immediately goes to a black screen, which reads
A disk read error occured
Press Ctrl+Alt+Del to restart
(cursor)
I have done as instructed and the same message always appears. I have no installation disks, rescue disks etc, just the laptop and that's it. If I press any keys, it just beeps loudly at me!!
Any chance of getting it going again and if so can someone help me and walk me through what to do or am I better off just taking it to a store and asking them to fix it. I am loathe to do that as money is tight having just been laid off.
Thanks
1 I'm a newbie
2 As will become obvious, I know nothing about the workings of a computer!
I have an Acer laptop that was running windows vista, it had a virus on it which wouldnt let me boot up but managed to get it going in safe mode and think I got rid of it.
When I boot up now, it almost immediately goes to a black screen, which reads
A disk read error occured
Press Ctrl+Alt+Del to restart
(cursor)
I have done as instructed and the same message always appears. I have no installation disks, rescue disks etc, just the laptop and that's it. If I press any keys, it just beeps loudly at me!!
Any chance of getting it going again and if so can someone help me and walk me through what to do or am I better off just taking it to a store and asking them to fix it. I am loathe to do that as money is tight having just been laid off.
Thanks
My Computer
System One
-
- Manufacturer/Model
- Acer