I've enjoyed Big Fish Games for years. I purchased a new HP Pavilion dv6810 laptop with Windows Vista 32bit. When I try to download any game, I get an error 801 that says I'm not connected to the internet. I've tried everything Big Fish advises to do (whitelisting, running in XP compatibility mode, etc.). I've talked with Big Fish about this for 6 months and still have not gotten a resolution. Other programs have the same problem. When I try to update adobe, I get the error that I'm not connected to the internet. Same thing with Java. Does anyone have an idea of what to do. Also I'm not able to download any bit torrents. It says no connection.