Blue Screen help.

When I got my blue screen today I wasn't able to write down any of the message and I forgot to use the Event Viewer. there was a pop-up that read:

Code:
Problem signature:
  Problem Event Name:    BlueScreen
  OS Version:    6.0.6002.2.2.0.768.3
  Locale ID:    1033

Additional information about the problem:
  BCCode:    4e
  BCP1:    0000008D
  BCP2:    00010004
  BCP3:    05420000
  BCP4:    A5CBA578
  OS Version:    6_0_6002
  Service Pack:    2_0
  Product:    768_1

Files that help describe the problem:
  C:\Windows\Minidump\Mini022815-01.dmp
  C:\Users\Luis\AppData\Local\Temp\WER-45146-0.sysdata.xml
  C:\Users\Luis\AppData\Local\Temp\WERE2EE.tmp.version.txt

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My Computer

System One

  • Manufacturer/Model
    Gateway GT5668E
    CPU
    AMD Athlon 64 X2 6000+ Dual Core
    Memory
    2942 MB
    Internet Speed
    FiOS

townsbg

~~тσωηsвg~~
Vista Guru
Gold Member

My Computers

System One System Two

  • Operating System
    Windows 7 Pro x64
    Manufacturer/Model
    Mid 2010 iMac
    CPU
    Quad core 3.2 Ghz Intel I3
    Memory
    8 gb
    Graphics Card(s)
    ATI Radeon HD 5670 512 mb ram
    Screen Resolution
    1920x1080 and 1440x900
    Hard Drives
    1 TB
    Other Info
    N/A
  • Operating System
    Windows 2008 R2 Enterprise
    Manufacturer/Model
    Compaq Presario SR5350F
    CPU
    Pentium 2.0 gHZ Dual core E2160
    Memory
    2 gb
    Screen Resolution
    1440 x 900
    Hard Drives
    300 GB
The SF tool froze both before and after I redownloaded and re-installed. I had to zip the folder, which I've attached.
 

Attachments

My Computer

System One

  • Manufacturer/Model
    Gateway GT5668E
    CPU
    AMD Athlon 64 X2 6000+ Dual Core
    Memory
    2942 MB
    Internet Speed
    FiOS
I got another BSOD today with an error message reading:

Code:
Microsoft .NET Framework

Unhandled exception has occurred in your application. If you click
Continue, the application will ignore this error and attempt to continue. If
you click Quit, the application will close immediately.
The process cannot access the file 'C:\Windows\EventSys.txt' because
it is being used by another process.
And the Details:

Code:
See the end of this message for details on invoking 
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.IO.IOException: The process cannot access the file 'C:\Windows\EventSys.txt' because it is being used by another process.
   at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
   at System.IO.File.Delete(String path)
   at Microsoft.VisualBasic.FileIO.FileSystem.DeleteFileInternal(String file, UIOptionInternal showUI, RecycleOption recycle, UICancelOption onUserCancel)
   at Microsoft.VisualBasic.MyServices.FileSystemProxy.DeleteFile(String file)
   at SF_Diagnostic_Tool.Form1.Button1_Click(Object sender, EventArgs e)
   at System.Windows.Forms.Control.OnClick(EventArgs e)
   at System.Windows.Forms.Button.OnClick(EventArgs e)
   at System.Windows.Forms.Button.OnMouseUp(MouseEventArgs mevent)
   at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
   at System.Windows.Forms.Control.WndProc(Message& m)
   at System.Windows.Forms.ButtonBase.WndProc(Message& m)
   at System.Windows.Forms.Button.WndProc(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


************** Loaded Assemblies **************
mscorlib
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.4253 (VistaSP2GDR.050727-4200)
    CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
----------------------------------------
SF Diagnostic Tool
    Assembly Version: 5.0.0.6
    Win32 Version: 5.0.0.6
    CodeBase: file:///C:/Users/Luis/Downloads/SF_Diagnostic_Tool/SF_Diagnostic_Tool.exe
----------------------------------------
Microsoft.VisualBasic
    Assembly Version: 8.0.0.0
    Win32 Version: 8.0.50727.4252 (VistaSP2GDR.050727-4200)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Microsoft.VisualBasic/8.0.0.0__b03f5f7f11d50a3a/Microsoft.VisualBasic.dll
----------------------------------------
System
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.4253 (VistaSP2GDR.050727-4200)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Windows.Forms
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.4252 (VistaSP2GDR.050727-4200)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System.Drawing
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.4252 (VistaSP2GDR.050727-4200)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
System.Runtime.Remoting
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.4255 (VistaSP2GDR.050727-4200)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Runtime.Remoting/2.0.0.0__b77a5c561934e089/System.Runtime.Remoting.dll
----------------------------------------

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

<configuration>
    <system.windows.forms jitDebugging="true" />
</configuration>

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.
 

Attachments

My Computer

System One

  • Manufacturer/Model
    Gateway GT5668E
    CPU
    AMD Athlon 64 X2 6000+ Dual Core
    Memory
    2942 MB
    Internet Speed
    FiOS

z3r010

Staff member
Not much can be done without the dump files etc, I've updated the posting instructions to use the file collection tool we use on all the other sites, try that and see if you can get the stuff needed for debugging - Blue Screen of Death (BSOD) Posting Instructions
 

My Computers

System One System Two

  • Operating System
    Windows 10
    Manufacturer/Model
    me
    CPU
    Intel Core i7 5960X Extreme Unlocked
    Motherboard
    Asus RAMPAGE V EXTREME
    Memory
    32GB (8x4GB) Corsair DDR4 Vengeance LPX Black PC3-24000 3000
    Graphics Card(s)
    2x 4GB ASUS GTX 980 STRIX CUII
    Sound Card
    Creative
    Monitor(s) Displays
    3 x27" Dell U2714H & 3 x 25" U2515H Dell
    Screen Resolution
    6 @ 2560x1440
    Hard Drives
    3x 1TB Samsung Evo 840's
    PSU
    1500W ThermalTake Toughpower
    Case
    ThermalTake Level 10 GT
    Cooling
    Enermax Liqtech 240
    Mouse
    Logitech Performance MX
    Keyboard
    Surface Ergonomic
    Internet Speed
    350 Mb/s
    Other Info
    WinTV NovaTD
    HP CP1515n Color Laser
    Sony BD-5300S-0B Blu-ray Writer
    Microsoft LifeCam Cinema
    APC 750i Smart UPS
  • Operating System
    windows 10
    Manufacturer/Model
    Surface Pro 3
    CPU
    1.9GHz Intel Core i5-4300U (dual-core, 3MB cache, up to 2.9GHz with Turbo Boost)
    Memory
    4GB
    Graphics card(s)
    Intel HD Graphics 4400
    Monitor(s) Displays
    12" Multi Touch
    Screen Resolution
    2160 x 144
    Hard Drives
    128GB
    Mouse
    Logitech
    Keyboard
    yes
    Internet Speed
    350 Mb/s
There is a problem with attaching. I cannot attach via the Manage Attachments button and I can attach pictures with the paperclip button in the editor.
 

Attachments

My Computer

System One

  • Manufacturer/Model
    Gateway GT5668E
    CPU
    AMD Athlon 64 X2 6000+ Dual Core
    Memory
    2942 MB
    Internet Speed
    FiOS
Can others confirm if there is a problem or not with attaching please?
 

My Computer

System One

  • Manufacturer/Model
    Gateway GT5668E
    CPU
    AMD Athlon 64 X2 6000+ Dual Core
    Memory
    2942 MB
    Internet Speed
    FiOS

richc46

Vista Guru
Gold Member
I think that I resolved your problem in the other thread that you posted regarding this question.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT

richc46

Vista Guru
Gold Member
Glad that I could help. Be patient, you will be helped with your BSODs
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT

richc46

Vista Guru
Gold Member
Let me get you started. I looked at your files. Initially, it looks most likely like a driver. Enable the driver verifier. You will get BSODs, just give us the reports. Give us a total of 3. Verifier works the same in Vista as it does in Seven
Driver Verifier - Enable and Disable - Windows 7 Help Forums
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT

richc46

Vista Guru
Gold Member
I used the reports that I pointed out to you when you were posting in the other thread.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT

richc46

Vista Guru
Gold Member

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
Did you find out anything? If you didn't then I'll just download VirusTotal to scan all running processes.
 

My Computer

System One

  • Manufacturer/Model
    Gateway GT5668E
    CPU
    AMD Athlon 64 X2 6000+ Dual Core
    Memory
    2942 MB
    Internet Speed
    FiOS

richc46

Vista Guru
Gold Member
I did not do anything since we last spoke. You were suppose to run driver verifier and give us the dmp reports.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT

richc46

Vista Guru
Gold Member
While running the verifier, when you get 3 or 4 BSODs give us the reports with the SF Tool
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
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