A
Make a system restore point so we can go back if necessary.
You gave me 4 reports, one said inconclusive
One could not be opened
One indicated that it was your Symantec, I guess anti virus
One gave little valuable information
Uninstall Symantec, replace with Microsoft Security Essentials.
Lets see if that helps
You gave me 4 reports, one said inconclusive
One could not be opened
One indicated that it was your Symantec, I guess anti virus
One gave little valuable information
Uninstall Symantec, replace with Microsoft Security Essentials.
Lets see if that helps
My Computer
System One
-
- Manufacturer/Model
- Dell XPS420
- Memory
- 6 gig
- Graphics Card(s)
- ATI Radeon HD3650 256 MB
- Sound Card
- Intergrated 7.1 Channel Audio
- Monitor(s) Displays
- Dell SP2009W 20 inch Flat Panel w Webcam
- Hard Drives
- 640 gb
- Cooling
- Fan
- Keyboard
- Dell USB
- Mouse
- Dell USB 4 button optical
- Other Info
- DSL provided by ATT
A
Advice Pro
I ran Norton's auto fix function and hadn't gotten a blue screen since. Recently I got 3, so I attached the 3 zips. (The first doesn't have many files.)
My Computer
A
Advice Pro
Both reports indicate memory problems. Download memtest and follow instructions
RAM - Test with Memtest86+ - Windows 7 Help Forums
RAM - Test with Memtest86+ - Windows 7 Help Forums
My Computer
System One
-
- Manufacturer/Model
- Dell XPS420
- Memory
- 6 gig
- Graphics Card(s)
- ATI Radeon HD3650 256 MB
- Sound Card
- Intergrated 7.1 Channel Audio
- Monitor(s) Displays
- Dell SP2009W 20 inch Flat Panel w Webcam
- Hard Drives
- 640 gb
- Cooling
- Fan
- Keyboard
- Dell USB
- Mouse
- Dell USB 4 button optical
- Other Info
- DSL provided by ATT
A
Advice Pro
I checked my desktops memory just in case and I found that a DIMM socket is broken. I won't even perform the memory test now. Thanks much!