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Blue screen problem

nanette

New Member
Posts
2
#1
Hello,

I have a blue screen problem on my Dell Inspiron. I am on Vista 7.
My computer is shutting down more and more often...

I did a SF_diagnostic, and here are the results...
Can anyone helps me please?

Thank you very much!!
 

Attachments

Last edited:

My Computer

System One

  • Operating System
    vista7

ilikefree

Vista Guru
Gold Member
New Zealand

Posts
2,886
#3
Could you please run this program
 

Attachments

My Computer

System One

  • Manufacturer/Model
    Lenovo Thinkpad T400
    CPU
    Intel Mobile Core 2 Duo P8700 @ 2.53GHz
    Motherboard
    LENOVO 64734VM
    Memory
    2.00GB Single-Channel DDR3 @ 531MHz
    Graphics Card(s)
    Intel Mobile Intel 4 Series Express Chipset Family
    Sound Card
    Conexant 20561 SmartAudio HD
    Monitor(s) Displays
    15 inch
    Screen Resolution
    1280 x 800
    Hard Drives
    1x 180GB Intel 530 series SSD
    1 x 120GB Hitachi 5400rmp
    1 x 650GB Western Digital Elements 5400rpm
    1x 1Tb Western Digital Elements 5400rpm
    Internet Speed
    Medium for New Zealand
    Other Info
    Weakest part of my computer is the graphics chipset.
    Only ever used a laptop.
    Also use USB Freeview TV Card
    Lenovo Docking Station
    External Speakers
    Other bits a pieces as needed

Tatl

New Member
Posts
6
#4
Do you remember if you are inserting and removing some hardware often?
Maybe a phone?

I don't know if it's related, but maybe the reason is something like that. When I remove an Xbox 360 controller, it can crash after several hours. Not immediately, but later, hours later, or days later.

Of course it might be because of the joy2key program, I have yet to notice it crashing just by using the controller itself without the need of the joy2key, but if using the joy2key and removing the controller, if I don't reboot, it will surely crash hours later.
Maybe something you are using is doing the same. Just an hipothesis. =)
 

My Computer

ilikefree

Vista Guru
Gold Member
New Zealand

Posts
2,886
#5
The tool I gave you will tell you what is causing it after automatically looking at your dump files
 

My Computer

System One

  • Manufacturer/Model
    Lenovo Thinkpad T400
    CPU
    Intel Mobile Core 2 Duo P8700 @ 2.53GHz
    Motherboard
    LENOVO 64734VM
    Memory
    2.00GB Single-Channel DDR3 @ 531MHz
    Graphics Card(s)
    Intel Mobile Intel 4 Series Express Chipset Family
    Sound Card
    Conexant 20561 SmartAudio HD
    Monitor(s) Displays
    15 inch
    Screen Resolution
    1280 x 800
    Hard Drives
    1x 180GB Intel 530 series SSD
    1 x 120GB Hitachi 5400rmp
    1 x 650GB Western Digital Elements 5400rpm
    1x 1Tb Western Digital Elements 5400rpm
    Internet Speed
    Medium for New Zealand
    Other Info
    Weakest part of my computer is the graphics chipset.
    Only ever used a laptop.
    Also use USB Freeview TV Card
    Lenovo Docking Station
    External Speakers
    Other bits a pieces as needed

lmacri

Vista Pro
Posts
226
#6
Hi nanette:

If you aren't familiar with Nirsoft's BlueScreenView utility recommended by ilikefree I've posted step-by-step instructions in caweclark's thread BSOD in the MS Answers forum. You can attach the diagnostic log BSOD.txt in your next reply.
------------
32-bit Vista Home Premium SP2 * Firefox ESR v52.9.0 * Norton Security v22.14.2.13 *32-bit BlueScreenView v1.55
 

My Computer

System One

  • Operating System
    32-bit Vista SP2 Home Premium
    Manufacturer/Model
    HP Pavilion dv6835ca
    CPU
    Intel Core2Duo T5550 @ 1.83 GHz
    Motherboard
    Quanta 30D2 (U2E1)
    Memory
    3 GB RAM
    Graphics Card(s)
    NVIDIA GeForce 8400M GS
    Sound Card
    Realtek High Definition Audio
    Hard Drives
    250 GB SATA Western Digital Scorpio WD2500BEVS 5400 rpm
    Internet Speed
    5 MBps

wither 3

Vista Guru
Gold Member
Posts
2,248
#7
In every .dmp file, it's showing the Hal.dll as the problem. Seems to me, there's a long thread on that somewhere in this forum. Due to time restraints, I didn't look for it.
 

My Computer