Blue screen problem


New Member

I have a blue screen problem on my Dell Inspiron. I am on Vista 7.
My computer is shutting down more and more often...

I did a SF_diagnostic, and here are the results...
Can anyone helps me please?

Thank you very much!!


  • DriverList.txt
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  • dxdiag.txt
    20.8 KB · Views: 1
  • EventApp.txt
    4.3 MB · Views: 3
  • Hosts.txt
    824 bytes · Views: 1
  • SystemInfo.txt
    17.8 KB · Views: 2
Last edited:


New Member
here is the complete diagnostic, as a zip folder. :)
thank you for your analysis!!


    881.8 KB · Views: 5


Vista Guru
Gold Member
The tool I gave you will tell you what is causing it after automatically looking at your dump files


Vista Pro
Hi nanette:

If you aren't familiar with Nirsoft's BlueScreenView utility recommended by ilikefree I've posted step-by-step instructions in caweclark's thread BSOD in the MS Answers forum. You can attach the diagnostic log BSOD.txt in your next reply.
32-bit Vista Home Premium SP2 * Firefox ESR v52.9.0 * Norton Security v22.14.2.13 *32-bit BlueScreenView v1.55

wither 3

Vista Guru
Gold Member
In every .dmp file, it's showing the Hal.dll as the problem. Seems to me, there's a long thread on that somewhere in this forum. Due to time restraints, I didn't look for it.


BSOD Kernel Dump Analyst
Power User
Hi nanette,

Sorry for the delay in response. Do you still need help?