Bluetooth connection problem

bellacoup

New Member
PC is HPs3700f running Vista Home Premium. Sabrent bluetooth dongle plugged into USB, and blinking.Bluetooth Helper Service automatiC and running. Bluetooth software updated from Microsoft and checked as OK By driver booster(IoBit).Cell Phone ZTE modelZ221 is on, and discoverable, 3ft. from PC. Cell phone recognizes PC and asks for passkey to pair with it. I cannot find passkey. Have tried 0000,0001,1111,0123. Bluetooth options checked to allow devices to find and connect. PC Add Wireless device applet does not recognize cell phone. Windows Fixit run but no help.

What will fix Vista to make it find a discoverable bluetooth device? OR can anyone give me a passkey that will let the cell connect to the PC?
 

My Computer

System One

  • Manufacturer/Model
    HP Model s3700f
    CPU
    AMD Athlon 64X2 Dual Core Processors 5000+
    Memory
    3G Ram + 2G ready Boost
    Graphics Card(s)
    NVIDIA GeForce 615OSE Force430
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Generic PnP (Dell)
    Screen Resolution
    1024X768
    Hard Drives
    ST 332081 3A5 SCSI Disk Drive
    Mouse
    HP
    Keyboard
    HP
    Internet Speed
    Broadband

wither 3

Vista Guru
Gold Member
did you try 1234?
 

My Computer

System One

  • Operating System
    Vista Home Premium 64 bit SP2
    Manufacturer/Model
    Cyberpower
    CPU
    Intel Quad CPU Q6700 2.67 GHZ
    Motherboard
    NVIDIA 780i
    Memory
    4 GB
    Graphics Card(s)
    MSI GTX 560 TI Twin Frozr
    Sound Card
    Sound Blaster SB Audigy
    Monitor(s) Displays
    Viewsonic VG2436
    Screen Resolution
    1920x1080p
    Hard Drives
    Samsung HD 105SI
    WDC WD20
    Case
    Apevia XJupiter
    Cooling
    air
    Mouse
    Logitech MX 600
    Keyboard
    Logitech MX 3200
    Internet Speed
    30 Mbps

bellacoup

New Member
Same result with 1234
 

My Computer

System One

  • Manufacturer/Model
    HP Model s3700f
    CPU
    AMD Athlon 64X2 Dual Core Processors 5000+
    Memory
    3G Ram + 2G ready Boost
    Graphics Card(s)
    NVIDIA GeForce 615OSE Force430
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Generic PnP (Dell)
    Screen Resolution
    1024X768
    Hard Drives
    ST 332081 3A5 SCSI Disk Drive
    Mouse
    HP
    Keyboard
    HP
    Internet Speed
    Broadband

wither 3

Vista Guru
Gold Member

My Computer

System One

  • Operating System
    Vista Home Premium 64 bit SP2
    Manufacturer/Model
    Cyberpower
    CPU
    Intel Quad CPU Q6700 2.67 GHZ
    Motherboard
    NVIDIA 780i
    Memory
    4 GB
    Graphics Card(s)
    MSI GTX 560 TI Twin Frozr
    Sound Card
    Sound Blaster SB Audigy
    Monitor(s) Displays
    Viewsonic VG2436
    Screen Resolution
    1920x1080p
    Hard Drives
    Samsung HD 105SI
    WDC WD20
    Case
    Apevia XJupiter
    Cooling
    air
    Mouse
    Logitech MX 600
    Keyboard
    Logitech MX 3200
    Internet Speed
    30 Mbps

bellacoup

New Member
Bluetooth dongle has no button to push. blinking blue light is on.
 

My Computer

System One

  • Manufacturer/Model
    HP Model s3700f
    CPU
    AMD Athlon 64X2 Dual Core Processors 5000+
    Memory
    3G Ram + 2G ready Boost
    Graphics Card(s)
    NVIDIA GeForce 615OSE Force430
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Generic PnP (Dell)
    Screen Resolution
    1024X768
    Hard Drives
    ST 332081 3A5 SCSI Disk Drive
    Mouse
    HP
    Keyboard
    HP
    Internet Speed
    Broadband

wither 3

Vista Guru
Gold Member
You could look in Device Manager. I guess your dongle didn't come with any software.
 

My Computer

System One

  • Operating System
    Vista Home Premium 64 bit SP2
    Manufacturer/Model
    Cyberpower
    CPU
    Intel Quad CPU Q6700 2.67 GHZ
    Motherboard
    NVIDIA 780i
    Memory
    4 GB
    Graphics Card(s)
    MSI GTX 560 TI Twin Frozr
    Sound Card
    Sound Blaster SB Audigy
    Monitor(s) Displays
    Viewsonic VG2436
    Screen Resolution
    1920x1080p
    Hard Drives
    Samsung HD 105SI
    WDC WD20
    Case
    Apevia XJupiter
    Cooling
    air
    Mouse
    Logitech MX 600
    Keyboard
    Logitech MX 3200
    Internet Speed
    30 Mbps

bellacoup

New Member
Device manager shows bluetooth with latest software and "Generic" and "Enumerator"functioning properly.
 

My Computer

System One

  • Manufacturer/Model
    HP Model s3700f
    CPU
    AMD Athlon 64X2 Dual Core Processors 5000+
    Memory
    3G Ram + 2G ready Boost
    Graphics Card(s)
    NVIDIA GeForce 615OSE Force430
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Generic PnP (Dell)
    Screen Resolution
    1024X768
    Hard Drives
    ST 332081 3A5 SCSI Disk Drive
    Mouse
    HP
    Keyboard
    HP
    Internet Speed
    Broadband

wither 3

Vista Guru
Gold Member

My Computer

System One

  • Operating System
    Vista Home Premium 64 bit SP2
    Manufacturer/Model
    Cyberpower
    CPU
    Intel Quad CPU Q6700 2.67 GHZ
    Motherboard
    NVIDIA 780i
    Memory
    4 GB
    Graphics Card(s)
    MSI GTX 560 TI Twin Frozr
    Sound Card
    Sound Blaster SB Audigy
    Monitor(s) Displays
    Viewsonic VG2436
    Screen Resolution
    1920x1080p
    Hard Drives
    Samsung HD 105SI
    WDC WD20
    Case
    Apevia XJupiter
    Cooling
    air
    Mouse
    Logitech MX 600
    Keyboard
    Logitech MX 3200
    Internet Speed
    30 Mbps

bellacoup

New Member
Thanks for the manual. I have a request in to Sabrent for assistance, but so far no help.

Sabrent user manual shows "CSR Bluetooth Radio" in Device Manager. My PC has "Generic Bluetooth Radio". Tried searching online for updated software, but Vista still says software up to date. Maybe Sabrent will come up with software I can download.
 

My Computer

System One

  • Manufacturer/Model
    HP Model s3700f
    CPU
    AMD Athlon 64X2 Dual Core Processors 5000+
    Memory
    3G Ram + 2G ready Boost
    Graphics Card(s)
    NVIDIA GeForce 615OSE Force430
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Generic PnP (Dell)
    Screen Resolution
    1024X768
    Hard Drives
    ST 332081 3A5 SCSI Disk Drive
    Mouse
    HP
    Keyboard
    HP
    Internet Speed
    Broadband

bellacoup

New Member
Sabrent is sending a replacement dongle. I think it unlikely that will solve this problem but I will try it out.
Thanks again for your help.
 

My Computer

System One

  • Manufacturer/Model
    HP Model s3700f
    CPU
    AMD Athlon 64X2 Dual Core Processors 5000+
    Memory
    3G Ram + 2G ready Boost
    Graphics Card(s)
    NVIDIA GeForce 615OSE Force430
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Generic PnP (Dell)
    Screen Resolution
    1024X768
    Hard Drives
    ST 332081 3A5 SCSI Disk Drive
    Mouse
    HP
    Keyboard
    HP
    Internet Speed
    Broadband

wither 3

Vista Guru
Gold Member
Let me know how it turns out.

I didn't have the model for your dongle so the manual I provided a link to was just a guess.
 

My Computer

System One

  • Operating System
    Vista Home Premium 64 bit SP2
    Manufacturer/Model
    Cyberpower
    CPU
    Intel Quad CPU Q6700 2.67 GHZ
    Motherboard
    NVIDIA 780i
    Memory
    4 GB
    Graphics Card(s)
    MSI GTX 560 TI Twin Frozr
    Sound Card
    Sound Blaster SB Audigy
    Monitor(s) Displays
    Viewsonic VG2436
    Screen Resolution
    1920x1080p
    Hard Drives
    Samsung HD 105SI
    WDC WD20
    Case
    Apevia XJupiter
    Cooling
    air
    Mouse
    Logitech MX 600
    Keyboard
    Logitech MX 3200
    Internet Speed
    30 Mbps
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