Bluetooth connection problem

[bellacoup]

PC is HPs3700f running Vista Home Premium. Sabrent bluetooth dongle plugged into USB, and blinking.Bluetooth Helper Service automatiC and running. Bluetooth software updated from Microsoft and checked as OK By driver booster(IoBit).Cell Phone ZTE modelZ221 is on, and discoverable, 3ft. from PC. Cell phone recognizes PC and asks for passkey to pair with it. I cannot find passkey. Have tried 0000,0001,1111,0123. Bluetooth options checked to allow devices to find and connect. PC Add Wireless device applet does not recognize cell phone. Windows Fixit run but no help.

What will fix Vista to make it find a discoverable bluetooth device? OR can anyone give me a passkey that will let the cell connect to the PC?

 

[wither 3]

did you try 1234?

 

[bellacoup]

Same result with 1234

 

[wither 3]

I don't have a bluetooth dongle so I can't test. Can you set your dongle to Pairing mode as mentioned here-

How to Pair a Cell Phone to a Bluetooth Headset: 6 Steps

 

[bellacoup]

Bluetooth dongle has no button to push. blinking blue light is on.

 

[wither 3]

You could look in Device Manager. I guess your dongle didn't come with any software.

 

[bellacoup]

Device manager shows bluetooth with latest software and "Generic" and "Enumerator"functioning properly.

 

[wither 3]

Look at the section for Win 7/Vista here-

http://sabrent.com/product-manuals/BT-USB_Manual.pdf

Does that help?

 

[bellacoup]

Thanks for the manual. I have a request in to Sabrent for assistance, but so far no help.

Sabrent user manual shows "CSR Bluetooth Radio" in Device Manager. My PC has "Generic Bluetooth Radio". Tried searching online for updated software, but Vista still says software up to date. Maybe Sabrent will come up with software I can download.

 

[bellacoup]

Sabrent is sending a replacement dongle. I think it unlikely that will solve this problem but I will try it out.
Thanks again for your help.

 

[wither 3]

Let me know how it turns out.

I didn't have the model for your dongle so the manual I provided a link to was just a guess.