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bsod 0x0000009f problem with shutdown restart sleep and hibernate

Messages
49
#1
hi every time I try to shutdown restart or put it to sleep or hibernate it starts to then 20-30 later I get a blue screen that says

driver_power_state_failure
0x0000009f(0x00000003,0x84aeddb8,0x84f09e18,0x85b9d5p0)


and i don't know how to fix it i need help.
 

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richc46

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#2

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#3
I have tried all power options already and the other suggestion didn't help at all ether.
do you got something else
 

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System One

  • Manufacturer/Model
    hewlett packard
    CPU
    amd turion tm 64 x2 mobile technology tl-60 2.00ghz
    Motherboard
    Quanta 30CF 85.26
    Memory
    3.00 GB
    Graphics Card(s)
    nvidia GeForce 7150M / nForce 630M
    Sound Card
    Conexant High Definition SmartAudio 221
    Monitor(s) Displays
    Generic PnP Monitor (15.4"vis, January 2007)

richc46

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#4
Leaning toward a driver take the verifier test


Driver Verifier Inst

Since the driver that crashed you has not been listed you shouldrun driver verifier
Please run Verifier with these settings:
Using Driver Verifier is an iffy proposition. Most times it'll crash and it'lltell you what the driver is. But sometimes it'll crash and won't tell you thedriver. Other times it'll crash before you can log in to Windows. If you can'tget to Safe Mode, then you'll have to resort to offline editing of the registryto disable Driver Verifier.
So, I'd suggest that you first backup your stuff and then make sure you've gotaccess to another computer so you can contact us if problems arise. Then make aSystem Restore point (so you can restore the system using the Vista/Windows 7Startup Repair feature).
Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and pressEnter
- Select "Create custom settings (for code developers)" and click"Next"
- Select "Select individual settings from a full list" and click"Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click"Next"
NOTE: You can use Low Resource Simulation if you'd like. From my limitedexperimentation it makes the BSOD's come faster.
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.
Reboot the system and wait for it to crash to the Blue Screen. Continue to useyour system normally, and if you know what causes the crash, do thatrepeatedly. The objective here is to get the system to crash because DriverVerifier is stressing the drivers out. If it doesn't crash for you, then let itrun for at least 36 hours of continuous operation (an estimate on my part).
Reboot into Windows (after the crash) and turn off Driver Verifier by goingback in and selecting "Delete existing settings" on the first page,then locate and zip up the memory dump file and upload it with your next post.
If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from yourinstallation DVD to set the system back to the previous restore point that youcreated.
 

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  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
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49
#5
my computer didn't come with an installation DVD
 

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  • Manufacturer/Model
    hewlett packard
    CPU
    amd turion tm 64 x2 mobile technology tl-60 2.00ghz
    Motherboard
    Quanta 30CF 85.26
    Memory
    3.00 GB
    Graphics Card(s)
    nvidia GeForce 7150M / nForce 630M
    Sound Card
    Conexant High Definition SmartAudio 221
    Monitor(s) Displays
    Generic PnP Monitor (15.4"vis, January 2007)

richc46

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#6
Dont need one, read my last link
 

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    Dell XPS420
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    Sound Card
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    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
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    Dell USB 4 button optical
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49
#7
on the page with finish it has ST9200827AS ATA Device (C:,D:) should i check that to or not
 

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  • Manufacturer/Model
    hewlett packard
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    amd turion tm 64 x2 mobile technology tl-60 2.00ghz
    Motherboard
    Quanta 30CF 85.26
    Memory
    3.00 GB
    Graphics Card(s)
    nvidia GeForce 7150M / nForce 630M
    Sound Card
    Conexant High Definition SmartAudio 221
    Monitor(s) Displays
    Generic PnP Monitor (15.4"vis, January 2007)

richc46

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#8
Yes
 

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49
#9
it said to restart so i tried and it brought up the bsod again
 

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System One

  • Manufacturer/Model
    hewlett packard
    CPU
    amd turion tm 64 x2 mobile technology tl-60 2.00ghz
    Motherboard
    Quanta 30CF 85.26
    Memory
    3.00 GB
    Graphics Card(s)
    nvidia GeForce 7150M / nForce 630M
    Sound Card
    Conexant High Definition SmartAudio 221
    Monitor(s) Displays
    Generic PnP Monitor (15.4"vis, January 2007)

richc46

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#10
If the verifier is on it is suppose to BSOD. Try to run it for as long as you can with the verifier and then give me the dumps.
 

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  • Manufacturer/Model
    Dell XPS420
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    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
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    Dell USB 4 button optical
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49
#11
just let it sit at the bsod. how do i know when its done
 

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  • Manufacturer/Model
    hewlett packard
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    amd turion tm 64 x2 mobile technology tl-60 2.00ghz
    Motherboard
    Quanta 30CF 85.26
    Memory
    3.00 GB
    Graphics Card(s)
    nvidia GeForce 7150M / nForce 630M
    Sound Card
    Conexant High Definition SmartAudio 221
    Monitor(s) Displays
    Generic PnP Monitor (15.4"vis, January 2007)

richc46

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#12
You got a bsod. Now try to boot again, see if you can get it to work and then bsod. If you cant, boot 4 or 5 times and give me the reports.
 

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  • Manufacturer/Model
    Dell XPS420
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    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
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#13
it didn't give me a bsod the second time and restarted fine until i signed on then the screen went black and stopped responding, so i shut it down and started in safe mode with networking and it gave me this

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: d1
BCP1: 80674359
BCP2: 00000002
BCP3: 00000008
BCP4: 80674359
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\WINDOWS\Minidump\Mini083011-02.dmp
C:\Users\Becca\AppData\Local\Temp\WER-84115-0.sysdata.xml
C:\Users\Becca\AppData\Local\Temp\WER3706.tmp.version.txt

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System One

  • Manufacturer/Model
    hewlett packard
    CPU
    amd turion tm 64 x2 mobile technology tl-60 2.00ghz
    Motherboard
    Quanta 30CF 85.26
    Memory
    3.00 GB
    Graphics Card(s)
    nvidia GeForce 7150M / nForce 630M
    Sound Card
    Conexant High Definition SmartAudio 221
    Monitor(s) Displays
    Generic PnP Monitor (15.4"vis, January 2007)

richc46

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#14
Try to let it run as long as possible then give me the reports. The reports should show the drivers that caused the BSOD. Your screen shot does not give the needed information.
The actual time of a run should be 36 hours, to be sure we get the problem driver.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
Messages
49
#15
the screen shut off after startup with no bsod how would i get the reports when their was no bsod and i cant see anything.
 

My Computer

System One

  • Manufacturer/Model
    hewlett packard
    CPU
    amd turion tm 64 x2 mobile technology tl-60 2.00ghz
    Motherboard
    Quanta 30CF 85.26
    Memory
    3.00 GB
    Graphics Card(s)
    nvidia GeForce 7150M / nForce 630M
    Sound Card
    Conexant High Definition SmartAudio 221
    Monitor(s) Displays
    Generic PnP Monitor (15.4"vis, January 2007)

richc46

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#16
BSOD=Blue Screen of Death. Look at your screenshot. You had a BSOD, but it may have recovered.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
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Messages
49
#17
but no blue screen showed up at all
 

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System One

  • Manufacturer/Model
    hewlett packard
    CPU
    amd turion tm 64 x2 mobile technology tl-60 2.00ghz
    Motherboard
    Quanta 30CF 85.26
    Memory
    3.00 GB
    Graphics Card(s)
    nvidia GeForce 7150M / nForce 630M
    Sound Card
    Conexant High Definition SmartAudio 221
    Monitor(s) Displays
    Generic PnP Monitor (15.4"vis, January 2007)

richc46

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#18
Makes no difference. Try to boot a few more times. We will try to get reports.
If you can boot, just run as long as possible, so we can get the necessary reports.
If you cant, we will try to by looking at the driver report, that I have and just guess and hope.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT

jfoy

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Messages
49
#19
Reboot the system and wait for it to crash to the Blue Screen. Continue to useyour system normally, and if you know what causes the crash, do thatrepeatedly. The objective here is to get the system to crash because DriverVerifier is stressing the drivers out. If it doesn't crash for you, then let itrun for at least 36 hours of continuous operation (an estimate on my part).

means to leave it at the bsod right. because its been their forever and hasn't changed at all.
 

My Computer

System One

  • Manufacturer/Model
    hewlett packard
    CPU
    amd turion tm 64 x2 mobile technology tl-60 2.00ghz
    Motherboard
    Quanta 30CF 85.26
    Memory
    3.00 GB
    Graphics Card(s)
    nvidia GeForce 7150M / nForce 630M
    Sound Card
    Conexant High Definition SmartAudio 221
    Monitor(s) Displays
    Generic PnP Monitor (15.4"vis, January 2007)

richc46

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#20
Dont just leave it at the BSOD, try to reboot and get it to BSOD, again.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT

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