Solved BSOD on shutdown then recovers from unexpected shutdown

evereti

Member
Hi

I have seen many posts on various forums describing similar problems to mine, but no solution. Problem is as follows:

Running Windows Home Premium on HP DX7400 core 2 duo, 2gb memory, Nvidia 8400GS Video Card.

Everything runs perfectly, until I shut down.

I click shutdown and system starts to shut down, BSOD and minidump, then automatically reboots and says it has recovered from an unexpected shutdown.

If I ask it to find a solution it sends me off to some Broadcom Bluetooth driver problem and I have no Bluetooth installed. I did have but its uninstalled with Revo.

I have checked the disks, the memory, updated all Vista Updates and Nvidia drivers, Broadcom Ethernet driver.

Nothing seems to fix the problem. Its totally random. Sometimes it shuts down fine and sometimes not. I had XP on this PC initially and it was fine,

On many of the posts it seems to be only Vista Home Premium users who have this problem, I never see it with Ultimate or Basic Users. I also seems to affect many brands and configs, so it seesm to be a Home Premium problem.

Does anyone know of a fix?:confused:
 

My Computer

Shadowjk

Network Enthusiast
Vista Guru
Gold Member
Please try and Reinstall your Blue tooth Driver that is Installed

See the Attachment for more Information

YOU WILL NEED TO BE AN ADMINISTRATOR

Hope This Helps,
Josh
 

Attachments

My Computer

System One

  • Manufacturer/Model
    Custom Built
    CPU
    Intel Core i5 2400 @ 3.10GHz
    Motherboard
    Foxconn H67MP-S/-V/H67MP
    Memory
    8.0GB DDR3 @ 665MHz (2GBx4)
    Graphics Card(s)
    AMD HD Radeon 6870
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    SMB1930NW ([email protected])
    Screen Resolution
    1280x800
    Hard Drives
    977GB Seagate ST31000524AS ATA Device (SATA) + 250GB WD iSCSI attached Drive
    Case
    Novatech Night
    Mouse
    Dell HID-compliant mouse
    Keyboard
    Standard PS/2 Keyboard

Shadowjk

Network Enthusiast
Vista Guru
Gold Member

My Computer

System One

  • Manufacturer/Model
    Custom Built
    CPU
    Intel Core i5 2400 @ 3.10GHz
    Motherboard
    Foxconn H67MP-S/-V/H67MP
    Memory
    8.0GB DDR3 @ 665MHz (2GBx4)
    Graphics Card(s)
    AMD HD Radeon 6870
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    SMB1930NW ([email protected])
    Screen Resolution
    1280x800
    Hard Drives
    977GB Seagate ST31000524AS ATA Device (SATA) + 250GB WD iSCSI attached Drive
    Case
    Novatech Night
    Mouse
    Dell HID-compliant mouse
    Keyboard
    Standard PS/2 Keyboard

richc46

Vista Guru
Gold Member
Code:
 Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
 
Loading Dump File [C:\Users\richc46\AppData\Local\Temp\Temp1_Mini020111-01[1].zip\Mini020111-02.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows Server 2008/Windows Vista Kernel Version 6002 (Service Pack 2) MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 6002.18267.x86fre.vistasp2_gdr.100608-0458
Machine Name:
Kernel base = 0x81e35000 PsLoadedModuleList = 0x81f4cc70
Debug session time: Tue Feb  1 02:32:42.095 2011 (GMT-5)
System Uptime: 0 days 0:41:04.782
Loading Kernel Symbols
...............................................................
................................................................
...............
Loading User Symbols
Loading unloaded module list
......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 1000008E, {c0000005, 9967ef39, 9e60b880, 0}
Unable to load image \SystemRoot\system32\DRIVERS\avgtdix.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for avgtdix.sys
*** ERROR: Module load completed but symbols could not be loaded for avgtdix.sys
Probably caused by : srvnet.sys ( srvnet!SrvNetWskDisconnectConnection+48 )
Followup: MachineOwner
---------
0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003.  This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG.  This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG.  This will let us see why this breakpoint is
happening.
Arguments:
Arg1: c0000005, The exception code that was not handled
Arg2: 9967ef39, The address that the exception occurred at
Arg3: 9e60b880, Trap Frame
Arg4: 00000000
Debugging Details:
------------------
 
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
FAULTING_IP: 
srvnet!SrvNetWskDisconnectConnection+48
9967ef39 8b08            mov     ecx,dword ptr [eax]
TRAP_FRAME:  9e60b880 -- (.trap 0xffffffff9e60b880)
ErrCode = 00000000
eax=00000000 ebx=83fc9aa8 ecx=9e60b904 edx=00000000 esi=83fc99f8 edi=83fc9c10
eip=9967ef39 esp=9e60b8f4 ebp=9e60b91c iopl=0         nv up ei ng nz na po nc
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010282
srvnet!SrvNetWskDisconnectConnection+0x48:
9967ef39 8b08            mov     ecx,dword ptr [eax]  ds:0023:00000000=????????
Resetting default scope
CUSTOMER_CRASH_COUNT:  2
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x8E
PROCESS_NAME:  avgnsx.exe
CURRENT_IRQL:  0
LAST_CONTROL_TRANSFER:  from 9967b254 to 9967ef39
STACK_TEXT:  
9e60b91c 9967b254 83fc9aa8 996833b4 83fc9aa8 srvnet!SrvNetWskDisconnectConnection+0x48
9e60b938 9967b0fe 00fc9aa8 83fc9c10 83fc9aa8 srvnet!SrvNetDisconnectConnectionInternal+0x13b
9e60b960 99679dbb 00fc9aa8 9e60baf4 84616aa8 srvnet!SrvNetDisconnectConnection+0x24b
9e60baa8 8c5057cf 83fc9aa8 00000000 8686be04 srvnet!SrvNetWskReceiveEvent+0x2e8
9e60bad8 8c50bb48 84616aa8 0060baf4 84435778 afd!WskProTLEVENTReceive+0xa8
9e60bb0c 8c48ae6a 866e88e8 840c3d28 00000820 afd!WskTdiEHReceive+0x1f2
WARNING: Stack unwind information not available. Following frames may be wrong.
9e60bb6c 8c48b1c0 00435700 00000000 b1310a84 avgtdix+0x4e6a
9e60bb84 8c48bce5 00435700 b1310a84 00000089 avgtdix+0x51c0
9e60bbc0 8c4870eb 86901778 86a52f00 85e77390 avgtdix+0x5ce5
9e60bc1c 8c48936b 85e77390 86901778 9e60bc44 avgtdix+0x10eb
9e60bc2c 81e799c6 85e77390 86901778 86901778 avgtdix+0x336b
9e60bc44 8207b7a3 86a52f00 86901778 869017e8 nt!IofCallDriver+0x63
9e60bc64 8207bf48 85e77390 86a52f00 00000000 nt!IopSynchronousServiceTail+0x1d9
9e60bd00 8207d012 85e77390 86901778 00000000 nt!IopXxxControlFile+0x6b7
9e60bd34 81e7fc7a 00000340 000003f8 00000000 nt!NtDeviceIoControlFile+0x2a
9e60bd34 76ec5e74 00000340 000003f8 00000000 nt!KiFastCallEntry+0x12a
01fcfba0 00000000 00000000 00000000 00000000 0x76ec5e74
 
STACK_COMMAND:  kb
FOLLOWUP_IP: 
srvnet!SrvNetWskDisconnectConnection+48
9967ef39 8b08            mov     ecx,dword ptr [eax]
SYMBOL_STACK_INDEX:  0
SYMBOL_NAME:  srvnet!SrvNetWskDisconnectConnection+48
FOLLOWUP_NAME:  MachineOwner
MODULE_NAME: srvnet
IMAGE_NAME:  srvnet.sys
DEBUG_FLR_IMAGE_TIMESTAMP:  4c84f06e
FAILURE_BUCKET_ID:  0x8E_srvnet!SrvNetWskDisconnectConnection+48
BUCKET_ID:  0x8E_srvnet!SrvNetWskDisconnectConnection+48
Followup: MachineOwner
---------
0: kd> lmtsmn
start    end        module name
8068c000 806d2000   acpi     acpi.sys     Sat Apr 11 00:19:03 2009 (49E01A37)
8c500000 8c548000   afd      afd.sys      Sat Apr 11 00:47:01 2009 (49E020C5)
8c5dc000 8c5e5000   asyncmac asyncmac.sys Sat Jan 19 00:56:29 2008 (4791910D)
80797000 8079f000   atapi    atapi.sys    Sat Apr 11 00:39:09 2009 (49E01EED)
8079f000 807bd000   ataport  ataport.SYS  Sat Apr 11 00:39:10 2009 (49E01EEE)
9831f000 98347000   AVGIDSDriver AVGIDSDriver.Sys Tue Aug 03 18:23:31 2010 (4C5896E3)
87dd5000 87dde000   AVGIDSEH AVGIDSEH.Sys Mon Sep 13 18:46:29 2010 (4C8EA9C5)
98315000 9831f000   AVGIDSFilter AVGIDSFilter.Sys Tue Aug 03 18:23:08 2010 (4C5896CC)
997cc000 997d7000   AVGIDSShim AVGIDSShim.Sys Tue Aug 03 18:25:55 2010 (4C589773)
8ca06000 8ca41d00   avgldx86 avgldx86.sys Tue Dec 07 21:00:20 2010 (4CFEE6B4)
8c39c000 8c3a8000   avgmfx86 avgmfx86.sys Mon Sep 06 20:48:01 2010 (4C858BC1)
87dd0000 87dd4b80   avgrkx86 avgrkx86.sys Mon Sep 06 20:48:16 2010 (4C858BD0)
8c486000 8c4cd980   avgtdix  avgtdix.sys  Fri Nov 12 06:05:58 2010 (4CDD1F96)
8c091000 8c0e7000   b57nd60x b57nd60x.sys Fri May 21 01:49:10 2010 (4BF61ED6)
8c3b8000 8c3bf000   Beep     Beep.SYS     Sat Jan 19 00:49:10 2008 (47918F56)
8048a000 80492000   BOOTVID  BOOTVID.dll  Sat Jan 19 02:27:15 2008 (4791A653)
99690000 996a9000   bowser   bowser.sys   Sat Jan 19 00:28:26 2008 (47918A7A)
94900000 9490e000   cdd      cdd.dll      unavailable (00000000)
98347000 9835d000   cdfs     cdfs.sys     Sat Jan 19 00:28:02 2008 (47918A62)
8c141000 8c159000   cdrom    cdrom.sys    Sat Apr 11 00:39:17 2009 (49E01EF5)
804d3000 805b3000   CI       CI.dll       Sat Apr 11 02:25:22 2009 (49E037D2)
87da6000 87dc7000   CLASSPNP CLASSPNP.SYS Sat Apr 11 00:39:05 2009 (49E01EE9)
80492000 804d3000   CLFS     CLFS.SYS     Sat Apr 11 00:13:51 2009 (49E018FF)
8ca85000 8ca92000   crashdmp crashdmp.sys Sat Apr 11 00:39:12 2009 (49E01EF0)
87dc7000 87dd0000   crcdisk  crcdisk.sys  Sat Jan 19 00:50:29 2008 (47918FA5)
8c5c5000 8c5dc000   dfsc     dfsc.sys     Sat Apr 11 00:14:12 2009 (49E01914)
87d95000 87da6000   disk     disk.sys     Sat Apr 11 00:39:14 2009 (49E01EF2)
8c366000 8c38b000   drmk     drmk.sys     Sat Jan 19 01:53:02 2008 (47919E4E)
8ca9d000 8caa5000   dump_atapi dump_atapi.sys Sat Apr 11 00:39:09 2009 (49E01EED)
8ca92000 8ca9d000   dump_dumpata dump_dumpata.sys Sat Apr 11 00:39:09 2009 (49E01EED)
8caa5000 8caaf000   Dxapi    Dxapi.sys    Sat Jan 19 00:36:12 2008 (47918C4C)
87b35000 87bd6000   dxgkrnl  dxgkrnl.sys  Thu Sep 24 21:27:14 2009 (4ABC1C72)
87d6e000 87d95000   ecache   ecache.sys   Sat Apr 11 00:40:12 2009 (49E01F2C)
807ef000 807ff000   fileinfo fileinfo.sys Sat Jan 19 00:34:27 2008 (47918BE3)
807bd000 807ef000   fltmgr   fltmgr.sys   Sat Apr 11 00:13:59 2009 (49E01907)
8c3a8000 8c3b1000   Fs_Rec   Fs_Rec.SYS   Sat Jan 19 00:27:57 2008 (47918A5D)
87af7000 87b12000   fwpkclnt fwpkclnt.sys Sat Apr 11 00:45:42 2009 (49E02076)
81e02000 81e35000   hal      halmacpi.dll Sat Apr 11 00:13:13 2009 (49E018D9)
8c004000 8c091000   HDAudBus HDAudBus.sys Sat Apr 11 00:42:41 2009 (49E01FC1)
8c2fa000 8c339000   HdAudio  HdAudio.sys  Sat Apr 11 00:43:01 2009 (49E01FD5)
8ca4b000 8ca5b000   HIDCLASS HIDCLASS.SYS Sat Apr 11 00:42:47 2009 (49E01FC7)
8c3db000 8c3e1380   HIDPARSE HIDPARSE.SYS Sat Jan 19 00:53:16 2008 (4791904C)
8ca42000 8ca4b000   hidusb   hidusb.sys   Sat Apr 11 00:42:48 2009 (49E01FC8)
99606000 99673000   HTTP     HTTP.sys     Sat Feb 20 15:53:31 2010 (4B804BCB)
8c3bf000 8c3d2000   i8042prt i8042prt.sys Sat Jan 19 00:49:17 2008 (47918F5D)
87b26000 87b35000   intelppm intelppm.sys Sat Jan 19 00:27:20 2008 (47918A38)
8c277000 8c282000   kbdclass kbdclass.sys Sat Jan 19 00:49:14 2008 (47918F5A)
8ca7c000 8ca85000   kbdhid   kbdhid.sys   Sat Apr 11 00:38:40 2009 (49E01ED0)
80402000 80409000   kdcom    kdcom.dll    Sat Apr 11 02:25:29 2009 (49E037D9)
8c284000 8c2ae000   ks       ks.sys       Sat Apr 11 00:38:47 2009 (49E01ED7)
8780b000 8787c000   ksecdd   ksecdd.sys   Mon Jun 15 08:48:53 2009 (4A364335)
8caf3000 8cb03000   lltdio   lltdio.sys   Sat Jan 19 00:55:03 2008 (479190B7)
8cabe000 8cad9000   luafv    luafv.sys    Sat Jan 19 00:30:35 2008 (47918AFB)
80409000 80479000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Sat Apr 11 02:23:19 2009 (49E03757)
8caaf000 8cabe000   monitor  monitor.sys  Sat Jan 19 00:52:19 2008 (47919013)
8c136000 8c141000   mouclass mouclass.sys Sat Jan 19 00:49:14 2008 (47918F5A)
8ca5d000 8ca65000   mouhid   mouhid.sys   Sat Jan 19 00:49:16 2008 (47918F5C)
80787000 80797000   mountmgr mountmgr.sys Sat Jan 19 00:49:13 2008 (47918F59)
996a9000 996be000   mpsdrv   mpsdrv.sys   Sat Jan 19 00:54:45 2008 (479190A5)
996be000 996df000   mrxdav   mrxdav.sys   Sat Apr 11 00:14:39 2009 (49E0192F)
996df000 996fe000   mrxsmb   mrxsmb.sys   Tue Feb 23 06:10:12 2010 (4B83B794)
996fe000 99737000   mrxsmb10 mrxsmb10.sys Tue Feb 23 06:10:17 2010 (4B83B799)
99737000 9974f000   mrxsmb20 mrxsmb20.sys Tue Feb 23 06:10:12 2010 (4B83B794)
8c43a000 8c445000   Msfs     Msfs.SYS     Sat Jan 19 00:28:08 2008 (47918A68)
806db000 806e3000   msisadrv msisadrv.sys Sat Jan 19 00:32:51 2008 (47918B83)
8c159000 8c188000   msiscsi  msiscsi.sys  Sat Apr 11 00:40:07 2009 (49E01F27)
87987000 879b2000   msrpc    msrpc.sys    Sat Apr 11 00:37:32 2009 (49E01E8C)
8c2ae000 8c2b8000   mssmbios mssmbios.sys Sat Jan 19 00:32:55 2008 (47918B87)
87d5f000 87d6e000   mup      mup.sys      Sat Apr 11 00:14:12 2009 (49E01914)
8787c000 87987000   ndis     ndis.sys     Sat Apr 11 00:45:52 2009 (49E02080)
8c1eb000 8c1f6000   ndistapi ndistapi.sys Sat Jan 19 00:56:24 2008 (47919108)
8cbdd000 8cbe7000   ndisuio  ndisuio.sys  Sat Jan 19 00:55:40 2008 (479190DC)
8c20c000 8c22f000   ndiswan  ndiswan.sys  Sat Apr 11 00:46:31 2009 (49E020A7)
8c38b000 8c39c000   NDProxy  NDProxy.SYS  Sat Jan 19 00:56:28 2008 (4791910C)
8c55e000 8c56c000   netbios  netbios.sys  Sat Jan 19 00:55:45 2008 (479190E1)
8c4ce000 8c500000   netbt    netbt.sys    Sat Apr 11 00:45:35 2009 (49E0206F)
879b2000 879ed000   NETIO    NETIO.SYS    Sat Apr 11 00:46:21 2009 (49E0209D)
8c445000 8c453000   Npfs     Npfs.SYS     Sat Apr 11 00:14:01 2009 (49E01909)
8c5bb000 8c5c5000   nsiproxy nsiproxy.sys Sat Jan 19 00:55:50 2008 (479190E6)
81e35000 821ee000   nt       ntkrpamp.exe Tue Jun 08 10:36:44 2010 (4C0E557C)
87c07000 87d17000   Ntfs     Ntfs.sys     Sat Apr 11 00:14:34 2009 (49E0192A)
8c3b1000 8c3b8000   Null     Null.SYS     Sat Jan 19 00:49:12 2008 (47918F58)
8bffa000 8bffb040   nvBridge nvBridge.kmd Fri Jan 07 20:57:19 2011 (4D27C47F)
8b600000 8bff9ee0   nvlddmkm nvlddmkm.sys Fri Jan 07 21:03:58 2011 (4D27C60E)
8cbb3000 8cbdd000   nwifi    nwifi.sys    Sat Apr 11 00:43:27 2009 (49E01FEF)
8c548000 8c55e000   pacer    pacer.sys    Sat Apr 11 00:45:51 2009 (49E0207F)
8c10b000 8c123000   parport  parport.sys  Sat Jan 19 00:49:32 2008 (47918F6C)
8070a000 80719000   partmgr  partmgr.sys  Sat Apr 11 00:39:19 2009 (49E01EF7)
997c5000 997cc000   parvdm   parvdm.sys   Sat Jan 19 00:49:28 2008 (47918F68)
806e3000 8070a000   pci      pci.sys      Sat Apr 11 00:19:16 2009 (49E01A44)
80772000 80779000   pciide   pciide.sys   Sat Apr 11 00:39:10 2009 (49E01EEE)
80779000 80787000   PCIIDEX  PCIIDEX.SYS  Sat Apr 11 00:39:09 2009 (49E01EED)
9820a000 982e8000   peauth   peauth.sys   Mon Oct 23 04:55:32 2006 (453C8384)
8c339000 8c366000   portcls  portcls.sys  Sat Apr 11 00:42:48 2009 (49E01FC8)
80479000 8048a000   PSHED    PSHED.dll    Sat Apr 11 02:25:32 2009 (49E037DC)
87d58000 87d5f000   pssnap   pssnap.sys   Mon Jan 17 15:02:33 2011 (4D34A059)
8c453000 8c45c000   rasacd   rasacd.sys   Sat Jan 19 00:56:31 2008 (4791910F)
8c1d4000 8c1eb000   rasl2tp  rasl2tp.sys  Sat Jan 19 00:56:33 2008 (47919111)
8c22f000 8c23e000   raspppoe raspppoe.sys Sat Apr 11 00:46:30 2009 (49E020A6)
8c23e000 8c252000   raspptp  raspptp.sys  Sat Jan 19 00:56:34 2008 (47919112)
8c252000 8c267000   rassstp  rassstp.sys  Sat Apr 11 00:46:40 2009 (49E020B0)
8c57f000 8c5bb000   rdbss    rdbss.sys    Sat Apr 11 00:14:26 2009 (49E01922)
8c42a000 8c432000   RDPCDD   RDPCDD.sys   Sat Jan 19 01:01:08 2008 (47919224)
8c432000 8c43a000   rdpencdd rdpencdd.sys Sat Jan 19 01:01:09 2008 (47919225)
8cbe7000 8cbfa000   rspndr   rspndr.sys   Sat Jan 19 00:55:03 2008 (479190B7)
982e8000 982f2000   secdrv   secdrv.SYS   Wed Sep 13 09:18:32 2006 (45080528)
8c101000 8c10b000   serenum  serenum.sys  Sat Jan 19 00:49:29 2008 (47918F69)
8c0e7000 8c101000   serial   serial.sys   Sat Jan 19 00:49:34 2008 (47918F6E)
8c472000 8c486000   smb      smb.sys      Sat Apr 11 00:45:22 2009 (49E02062)
87d50000 87d58000   spldr    spldr.sys    Thu Jun 21 20:29:17 2007 (467B17DD)
8cb03000 8cbb3000   spsys    spsys.sys    Tue Mar 10 13:10:28 2009 (49B69F04)
9974f000 99777000   srv2     srv2.sys     Mon Sep 06 09:45:21 2010 (4C84F071)
99673000 99690000   srvnet   srvnet.sys   Mon Sep 06 09:45:18 2010 (4C84F06E)
982f2000 98308f80   ssoftnt4 ssoftnt4.sys Fri Jul 13 08:30:17 2007 (46977059)
8c188000 8c1c9000   storport storport.sys Sat Apr 11 00:39:19 2009 (49E01EF7)
8c282000 8c283380   swenum   swenum.sys   Sat Jan 19 00:49:20 2008 (47918F60)
87a0d000 87af7000   tcpip    tcpip.sys    Wed Jun 16 09:45:41 2010 (4C18D585)
98309000 98315000   tcpipreg tcpipreg.sys Tue Dec 08 12:26:18 2009 (4B1E8C3A)
8c1c9000 8c1d4000   TDI      TDI.SYS      Sat Jan 19 00:57:10 2008 (47919136)
8c45c000 8c472000   tdx      tdx.sys      Sat Apr 11 00:45:56 2009 (49E02084)
8c267000 8c277000   termdd   termdd.sys   Sat Apr 11 00:51:14 2009 (49E021C2)
948e0000 948e9000   TSDDD    TSDDD.dll    Sat Jan 19 01:01:09 2008 (47919225)
87b1d000 87b26000   tunmp    tunmp.sys    Sat Jan 19 00:55:40 2008 (479190DC)
87b12000 87b1d000   tunnel   tunnel.sys   Sat Jan 19 00:55:50 2008 (479190E6)
8c2b8000 8c2c5000   umbus    umbus.sys    Sat Jan 19 00:53:40 2008 (47919064)
8ca65000 8ca7c000   usbccgp  usbccgp.sys  Sat Jan 19 00:53:29 2008 (47919059)
8ca5b000 8ca5c700   USBD     USBD.SYS     Sat Jan 19 00:53:17 2008 (4791904D)
87bed000 87bfc000   usbehci  usbehci.sys  Sat Apr 11 00:42:52 2009 (49E01FCC)
8c2c5000 8c2fa000   usbhub   usbhub.sys   Sat Apr 11 00:43:14 2009 (49E01FE2)
805b3000 805f1000   USBPORT  USBPORT.SYS  Sat Apr 11 00:42:55 2009 (49E01FCF)
87be2000 87bed000   usbuhci  usbuhci.sys  Sat Jan 19 00:53:20 2008 (47919050)
8c3e2000 8c3ee000   vga      vga.sys      Sat Jan 19 00:52:06 2008 (47919006)
8c409000 8c42a000   VIDEOPRT VIDEOPRT.SYS Sat Jan 19 00:52:10 2008 (4791900A)
80719000 80728000   volmgr   volmgr.sys   Sat Jan 19 00:49:51 2008 (47918F7F)
80728000 80772000   volmgrx  volmgrx.sys  Sat Apr 11 00:39:25 2009 (49E01EFD)
87d17000 87d50000   volsnap  volsnap.sys  Sat Apr 11 00:39:37 2009 (49E01F09)
8c56c000 8c57f000   wanarp   wanarp.sys   Sat Jan 19 00:56:31 2008 (4791910F)
87bd6000 87be2000   watchdog watchdog.sys Sat Apr 11 00:22:43 2009 (49E01B13)
8060d000 8067e000   Wdf01000 Wdf01000.sys Mon Jul 13 19:11:36 2009 (4A5BBF28)
8067e000 8068c000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:11:25 2009 (4A5BBF1D)
946c0000 948c3000   win32k   win32k.sys   Mon Oct 18 09:31:09 2010 (4CBC4C1D)
806d2000 806db000   WMILIB   WMILIB.SYS   Sat Jan 19 00:53:08 2008 (47919044)
8cad9000 8caf3000   WudfPf   WudfPf.sys   Mon Jul 13 19:50:13 2009 (4A5BC835)

The reports that you have submitted reveal clues to the cause of your problem. They do not give a definitive answer. The more reports that we receive the more clues are made available improving our chances of finding a solution to your problem. Each remedy suggested must be performed regardless of placement in this report or other variables. You may have to experience several more BSODs until the final answer is discovered.

If overclocking restore normal settings

SFC /scannow
System Files - SFC Command


Scan with your Anti Virus


Uninstall your current AVG Anti Virus and replace with Microsoft Security Essentials. Use the AVG uninstall tool
AVG - Download tools

www.microsoft.com/Security_Essentials/

After performing all of the above, post back with any new BSOD reports, or indicate that the attempted repairs were successful.
If any links do not work, if clicked, please copy and paste to browser address bar.
It is very important to remember that the dump reports only give clues as to the problem and although it is very easy to analyze only one or two, usually more are needed. If you experience additional BSOD after installing a current version of the driver in question, be sure to post so that we can use the additional information to assist you in preventing the BSOD's
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT

evereti

Member
Hi

Some days and multiple shutdowns since I removed AVG and installed Security Essentials......no problems. AVG Free was the culprit.

I had problems with AVG Free some time ago when I had XP Home working OK and XP Pro giving problems. Sounds like a similar "problem".

Thanks for your help.

Ian:geek:
 

My Computer

richc46

Vista Guru
Gold Member
You are very welcome Ian. Those reports and not always clear on the cause, but yours were.

If you want total security
use MSE
Malwarebytes
and Esset online security.
If you use just a little bit of common sense, malware will be a thing of the past.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
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