cant connect to https secure sites

robin171

Member
please help me, if any body found a solution of fixing this problem, my gmail, some bank account , sites wont open coz they use the https . other sites are working fine, i am using a dlink router, dsl cable internet. problem appeared for some time when i changed my router. can it be that some settings were changed automatically?
any help is highly appreciated.
 

My Computer

System One

  • Manufacturer/Model
    asus f3t
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    1gb

richc46

Vista Guru
Gold Member

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robin171

Member
First
Make a virus scan
Download and scan with malwarebytes.
Malwarebytes' Anti-Malware: Malwarebytes
dear richard, thanks for the post, but i have a 2010 kaspersky, updated to date, and scanned but nothing helped. tried, even running softpub.dll earlier it worked for this some weeks ago, but now it seem not to solve the problem. even tried clearing the cache, browser history, resetting router, but helpless.any other thing you want me to suggest.. please.,,
 

My Computer

System One

  • Manufacturer/Model
    asus f3t
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    1gb

richc46

Vista Guru
Gold Member

My Computer

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  • Manufacturer/Model
    Dell XPS420
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    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
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    Dell SP2009W 20 inch Flat Panel w Webcam
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robin171

Member
This may help. The fact that this information is out there means that many have the problem
My Internet Explorer Cannot Connect to Secure Web Sites
dear rich,, clearing the tempoary internet files, and clearing the auto history, and restarting the router resolved the problem for gmail. gmail now can be opened, but hotmail, and other secure bank sites couldnt be opened. but again i tried opening gmail, its all back the same. again it couldnt be opened. any other things that i should try.?
 

My Computer

System One

  • Manufacturer/Model
    asus f3t
    Memory
    1gb

richc46

Vista Guru
Gold Member
Try this
If you have Internet Explorer
Tools
Internet Options
Advanced
Reset
This removes the addons which can be replaced later

If that does not work try another browser. Fierfox, Chrome, etc.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
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    DSL provided by ATT

robin171

Member
Try this
If you have Internet Explorer
Tools
Internet Options
Advanced
Reset
This removes the addons which can be replaced later

If that does not work try another browser. Fierfox, Chrome, etc.
done everything as per your advice,,nothing changed, even chrome and internet explorer,, the same issue. any idea about how to change port 443 to my router??
 

My Computer

System One

  • Manufacturer/Model
    asus f3t
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    1gb

niemiro

Banned
Hello,

I agree with everything Rich has said, just may I ask, have these websites worked before on this computer, and was there anything that changes that might, just might have broken them?

Have you tried disabling your Firewall TEMPORARILY?

Richard

P.S. I would still recommend running Malwarebytes Anti-Malware Quick Scan, as MBAM has better heuristic scanning features than any other anti-virus program, including Kaspersky, and for Real-Time scanning like this, it may pick up something KIS missed. Though I don't think this is malware related, it can't hurt to look just a little deeper than KIS.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS 420
    CPU
    Intel Core 2 Quad Q9300 2.50GHz
    Motherboard
    Stock Dell 0TP406
    Memory
    4 gb (DDR2 800) 400MHz
    Graphics Card(s)
    ATI Radeon HD 3870 (512 MBytes)
    Sound Card
    Onboard
    Monitor(s) Displays
    1 x Dell 2007FP and 1 x (old) Sonic flat screen
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    1600 x 1200 and 1280 x 1204
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    1 x 640Gb (SATA 300)
    Western Digital: WDC WD6400AAKS-75A7B0

    1 x 1Tb (SATA 600)
    Western Digital: Caviar Black, SATA 6GB/S, 64Mb cache, 8ms
    Western Digital: WDC WD1002FAEX-00Z3A0 ATA Device
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    ASUS USB 3.0 5Gbps/SATA 6Gbps - PCI-Express Combo Controller Card (U3S6)

richc46

Vista Guru
Gold Member
Robin, you see the prior post. I would comply. We have to find out the cause of this.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT

robin171

Member
Hello,

I agree with everything Rich has said, just may I ask, have these websites worked before on this computer, and was there anything that changes that might, just might have broken them?

Have you tried disabling your Firewall TEMPORARILY?

Richard

P.S. I would still recommend running Malwarebytes Anti-Malware Quick Scan, as MBAM has better heuristic scanning features than any other anti-virus program, including Kaspersky, and for Real-Time scanning like this, it may pick up something KIS missed. Though I don't think this is malware related, it can't hurt to look just a little deeper than KIS.
Dear niemiro, the recent thing i changed was the adsl wireless router, before i used one called "prolink": and now "d-link" . yes the websites were working fine in the prolink and dlink as well. at the beginning when i was starting to use the d-link router, i had problems opening sites like gmail,, bank websites, and all those secure websites. but when i restart my router and clear the temporary files, and clear the cache, and also running dir files as softpub.dll, it was working. but now none of the options were working again. so do you want me to run a Malwarebyte antimalware quick scan??and try?
 

My Computer

System One

  • Manufacturer/Model
    asus f3t
    Memory
    1gb

robin171

Member
Robin, you see the prior post. I would comply. We have to find out the cause of this.
Dear rich , i forgot to quote one thing ,, as i was searching the internet for this problem i read somewhere i have to run a sfn /scannow in command prompt,, where the scan began and then found some corrupt files. which i was not able to look at coz it was in the windows folder log ,,... may be if i run a MBAM,, will it also be able to repair the files?
let me try the MBAM and come back with a reply.
Thanks.
 

My Computer

System One

  • Manufacturer/Model
    asus f3t
    Memory
    1gb

richc46

Vista Guru
Gold Member

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT

richc46

Vista Guru
Gold Member

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT

robin171

Member
Run the sfc several times. It does not fix all at once. Read my tutorial first, be sure that it is done right.

Make the CBS.log useable - Windows 7 Forums
for vista, too
tried running the malwarebytes but it did not find anything. !!
added some dll entries and restarted my browser as well as my router, now it is working fine.but this has happened several times too ,, it will work fine for some time then again it gets the same problem.
 

My Computer

System One

  • Manufacturer/Model
    asus f3t
    Memory
    1gb

niemiro

Banned
Run the sfc several times. It does not fix all at once. Read my tutorial first, be sure that it is done right.

Make the CBS.log useable - Windows 7 Forums
for vista, too
tried running the malwarebytes but it did not find anything. !!
added some dll entries and restarted my browser as well as my router, now it is working fine.but this has happened several times too ,, it will work fine for some time then again it gets the same problem.
Well, good luck! Hopefully it will be the lucky time. It certainly does not look like a Malware Infection now, so that is good. :)
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS 420
    CPU
    Intel Core 2 Quad Q9300 2.50GHz
    Motherboard
    Stock Dell 0TP406
    Memory
    4 gb (DDR2 800) 400MHz
    Graphics Card(s)
    ATI Radeon HD 3870 (512 MBytes)
    Sound Card
    Onboard
    Monitor(s) Displays
    1 x Dell 2007FP and 1 x (old) Sonic flat screen
    Screen Resolution
    1600 x 1200 and 1280 x 1204
    Hard Drives
    1 x 640Gb (SATA 300)
    Western Digital: WDC WD6400AAKS-75A7B0

    1 x 1Tb (SATA 600)
    Western Digital: Caviar Black, SATA 6GB/S, 64Mb cache, 8ms
    Western Digital: WDC WD1002FAEX-00Z3A0 ATA Device
    PSU
    Stock PSU - 375W
    Case
    Dell XPS 420
    Cooling
    Stock Fan
    Mouse
    Advent Optical ADE-WG01 (colour change light up)
    Keyboard
    Dell Bluetooth
    Internet Speed
    120 kb/s
    Other Info
    ASUS USB 3.0 5Gbps/SATA 6Gbps - PCI-Express Combo Controller Card (U3S6)
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