Can't get any burning software to work

Dopedog

New Member
Hi all

I recently bought a new laptop with Vista Home Premium 32bit and everything on it works fine. Or well, not everything lol. I can't seem to get any burning software to work :s I tried installing Nero, but it gave me a message that "another program has just been updated, so you need to restart" (or something like that). I restart and it says it again. I tried installing CDBurnerXP and it installed fine, but when I start the program, nothing happens. Program don't open or anything. I then tried installing Starburn and it also installed just fine, but when I click on Data Burning Wizard, it shows up that it's trying to find CD/DVD burners, and it keeps searching forever (or well, I waited 30 minutes and then manually shutdown the program).

Anyone know why I can't get any burning software to work ?

-Ronnie
 

My Computer

lemur

Vista Guru
Gold Member
Welcome to VistaX64.

1. What make and model CD/DVD drive do you have? Please be specific.
2. Please look at your device manager to see if there is a question mark or exclamation point by this drive.
3. Can you read CDs AND DVDs on your drive?
 

My Computer

System One

  • Manufacturer/Model
    Custom
    CPU
    AMD AM2 6000+
    Motherboard
    Nvidia M2N-E SLI
    Graphics Card(s)
    GeForce 7600GT
    Screen Resolution
    1280x1024
    Hard Drives
    WD
    Case
    Cooler Master
    Cooling
    Three fans
    Mouse
    Dell Optical
    Keyboard
    Dell Quietkey
    Internet Speed
    10 MBPS

Dopedog

New Member
Welcome to VistaX64.

1. What make and model CD/DVD drive do you have? Please be specific.
2. Please look at your device manager to see if there is a question mark or exclamation point by this drive.
3. Can you read CDs AND DVDs on your drive?
To tell you the truth I don't know what make and model the burner is, but my laptop is an Acer Notebook 8930G-754G50BN, if thats any help ?

Theres no question mark whatsoever in the devide manager, and yes, it can read CD's and DVD's just fine

-Ronnie
 

My Computer

lemur

Vista Guru
Gold Member
I looked up your system. Internal optical drive. I wanted to find out if your cd/dvd drive was able to write. How do you know it's can burn to media (the Acer Aspire literature was short of helpful)?
 

My Computer

System One

  • Manufacturer/Model
    Custom
    CPU
    AMD AM2 6000+
    Motherboard
    Nvidia M2N-E SLI
    Graphics Card(s)
    GeForce 7600GT
    Screen Resolution
    1280x1024
    Hard Drives
    WD
    Case
    Cooler Master
    Cooling
    Three fans
    Mouse
    Dell Optical
    Keyboard
    Dell Quietkey
    Internet Speed
    10 MBPS

Dopedog

New Member
Well, I don't know if it's can burn to tell you the truth. But shouldn't Nero (or any of the other burning programs) install proberly anyway ? I mean, I have an external burner, så that could just be plugged in, but no really need for it since none of the programs will install properly so far

EDIT: I just found out that the drive IS a Blu-Ray plaer/DVD burner, after I looked it up where I bought it
 

My Computer

stoneys-nutz

Gamerholic
Vista Guru
Gold Member
Hello Dopedog
Here are the full tech specs for your PC.

Products
 

My Computer

System One

  • Manufacturer/Model
    Self Build
    CPU
    QX9650 (black box) [email protected]
    Motherboard
    Asus P5Q Premium
    Memory
    8GB-4x2GB Corsair Dominator DDR 2-1066
    Graphics Card(s)
    2 x ASUS EAH 4870 X 2 (Quad)
    Sound Card
    Supreme FX 2
    Monitor(s) Displays
    Fujitsu Siemens 22inch flat screen
    Screen Resolution
    1680x1050
    Hard Drives
    150 Gig WD Raptor
    300 Gig Maxtor
    300 Gig Maxtor, (External)
    PSU
    CoolerMaster 1000
    Case
    CoolerMaster N-Vidia stacker 830
    Cooling
    Noctua NH-U12P x 1x120mm fan, 6x120mm case fans
    Mouse
    Logitech G5
    Keyboard
    Logitech G15
    Internet Speed
    20Mbps
    Other Info
    Audio FX Pro 5+1 gaming head set

lemur

Vista Guru
Gold Member

My Computer

System One

  • Manufacturer/Model
    Custom
    CPU
    AMD AM2 6000+
    Motherboard
    Nvidia M2N-E SLI
    Graphics Card(s)
    GeForce 7600GT
    Screen Resolution
    1280x1024
    Hard Drives
    WD
    Case
    Cooler Master
    Cooling
    Three fans
    Mouse
    Dell Optical
    Keyboard
    Dell Quietkey
    Internet Speed
    10 MBPS

stoneys-nutz

Gamerholic
Vista Guru
Gold Member

My Computer

System One

  • Manufacturer/Model
    Self Build
    CPU
    QX9650 (black box) [email protected]
    Motherboard
    Asus P5Q Premium
    Memory
    8GB-4x2GB Corsair Dominator DDR 2-1066
    Graphics Card(s)
    2 x ASUS EAH 4870 X 2 (Quad)
    Sound Card
    Supreme FX 2
    Monitor(s) Displays
    Fujitsu Siemens 22inch flat screen
    Screen Resolution
    1680x1050
    Hard Drives
    150 Gig WD Raptor
    300 Gig Maxtor
    300 Gig Maxtor, (External)
    PSU
    CoolerMaster 1000
    Case
    CoolerMaster N-Vidia stacker 830
    Cooling
    Noctua NH-U12P x 1x120mm fan, 6x120mm case fans
    Mouse
    Logitech G5
    Keyboard
    Logitech G15
    Internet Speed
    20Mbps
    Other Info
    Audio FX Pro 5+1 gaming head set

stoneys-nutz

Gamerholic
Vista Guru
Gold Member
It's a nice program and works well, glad you got it fixed, good luck. :party:
 

My Computer

System One

  • Manufacturer/Model
    Self Build
    CPU
    QX9650 (black box) [email protected]
    Motherboard
    Asus P5Q Premium
    Memory
    8GB-4x2GB Corsair Dominator DDR 2-1066
    Graphics Card(s)
    2 x ASUS EAH 4870 X 2 (Quad)
    Sound Card
    Supreme FX 2
    Monitor(s) Displays
    Fujitsu Siemens 22inch flat screen
    Screen Resolution
    1680x1050
    Hard Drives
    150 Gig WD Raptor
    300 Gig Maxtor
    300 Gig Maxtor, (External)
    PSU
    CoolerMaster 1000
    Case
    CoolerMaster N-Vidia stacker 830
    Cooling
    Noctua NH-U12P x 1x120mm fan, 6x120mm case fans
    Mouse
    Logitech G5
    Keyboard
    Logitech G15
    Internet Speed
    20Mbps
    Other Info
    Audio FX Pro 5+1 gaming head set
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