Solved Computer crashing and screen becoming full of green lines

When running certain games (League of Legends, Worms, etc.) or skyping, my computer has started shutting off and the screen becomes solid with vertical green lines. This happens primarily when I have my external monitor plugged in. After this happens and I restart my computer, my external monitor says "input not recognized". After waiting 5-10 minutes the problem seems to fix itself and I can start my computer normally.
The reason i'm running an external monitor in the first place is because the screen on my laptop hasn't been working since September XD.
Any help or information on this problem would be greatly appreciated!
Thank,
-Joe
 

Attachments

  • Crash.jpg
    Crash.jpg
    94.5 KB · Views: 711

My Computer

System One

  • Manufacturer/Model
    HP Pavilion tx2500 Notebook PC
    CPU
    AMD Athlon(tm) X2 Duel-Core QL-60 1.90 GHz
    Memory
    3.00 GB
    Graphics Card(s)
    ATI Radeon HD 3200 Graphics
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Laptop screen + Acer LCD Monitor G185HV

tom982

٩(͡๏̯͡๏)۶
Vista Guru
Gold Member
Hello Joe and welcome to the forums :party:

It sounds like a driver error to me so lets have a go at updating your drivers.

1. Open the start menu
2. In the search box, type Device Manager
3. When it opens, expand the Display Adapters category
4. Right click on any entry in that category and select Uninstall
5. Reboot your computer

When windows reboots, it will see that the driver is missing and install it.

Tom
 

My Computer

System One

  • Name
    Tom Smith
    Manufacturer/Model
    Build #1
    CPU
    Intel Core i7 3770K @4.4GHz
    Motherboard
    ASUS P8Z77-V PRO
    Memory
    Corsair Vengeance 2x4GB DDR3 1600MHz Low Profile (White)
    Graphics Card(s)
    Gigabyte Radeon HD 7850 (2GB GDDR5)
    Sound Card
    Integrated on motherboard
    Monitor(s) Displays
    23" LG LCD/LED IPS
    Screen Resolution
    1920*1080
    Hard Drives
    Samsung EVO 128GB SSD
    Seagate Barracuda 2TB 7200rpm
    2x500GB Seagate FreeAgent 5400rpm
    PSU
    Corsair TX650W V2 (80+ Bronze)
    Case
    NZXT Phantom 410
    Cooling
    Corsair H100 Water Cooler, 1x140mm and 1x120mm stock fans
    Mouse
    Microsoft Desktop 2000 Wireless Mouse
    Keyboard
    Microsoft Desktop 2000 Wireless Keyboard
    Internet Speed
    95 Mb/s Download 70 Mb/s Upload
    Occupation
    Student
    Country Flag
    uk
    State/Region Flag
    uk england
Hey Tom,
Thanks for helping me out here!
Ok, I've done that. So hopefully that will solve the problem.
I also wanted to mention I've been seeing error messages saying " Display Driver atikmday stopped working and has recovered. I guess this supports your theory on the display driver being in bad shape
Also, I thought it may have had something to do with how hot my computer was getting. I ran a heat management program and found my motherboard running at almost 105*C, so that can't be good...Since reducing my computer down to 'power save' mode, and had the heat keeping steady around 67*C, I haven't had the problem again.
I do already have a cooling tray but I guess that's just not working enough.
Any other ways to reduce the heat of my computer further?
Thanks again,
-Joe
 

My Computer

System One

  • Manufacturer/Model
    HP Pavilion tx2500 Notebook PC
    CPU
    AMD Athlon(tm) X2 Duel-Core QL-60 1.90 GHz
    Memory
    3.00 GB
    Graphics Card(s)
    ATI Radeon HD 3200 Graphics
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Laptop screen + Acer LCD Monitor G185HV

americancritic

Vista Guru
Gold Member

My Computer

System One

  • Name
    Tom Adams
    Manufacturer/Model
    a6530f Desktop
    CPU
    HP-PAVILION
    Motherboard
    M2N68-LA (Narra3)
    Memory
    8 Gigs of Ram/DDR2 PC2-6400 MB/sec
    Graphics Card(s)
    NVIDIA GeForce 6150SE nForce 430
    Sound Card
    Intergrated Realtex ALC888S Audio
    Monitor(s) Displays
    LG W40 series widescreen
    Screen Resolution
    1600 X 900
    Hard Drives
    1 640 GB Sata transfer rating: 3.0 Gb/sec speed: 7200 RPM
    PSU
    300W
    Case
    Mid-Size ATX
    Mouse
    Microsoft Wireless Mouse 5000
    Keyboard
    HP Multimedia Keyboard
    Occupation
    Retired P.I.
    Other Info
    Processor: AMD Phenom X3 8450 Operating speed: Up to 2.1 GHz, Number of cores: 3, Socket: AM2+, Bus speed: 3600 MHz HT3 (clocked down to 2000 MHz)

    Modem: 56K WinModem/

    Supermulti: 16X DVD(+/-)R/RW 12X Ram (+/-)R DL Lightscribe SATA Drive

    Menory Card Reader: 15-in-1 Multimedia Card Reader

    Media Drive
    Country Flag
    usa
    State/Region Flag
    us arizona

tom982

٩(͡๏̯͡๏)۶
Vista Guru
Gold Member
105*C!?!? That's incredibly hot. In fact, that's dangerously hot! Any temperature above 100*C could cause damage to the components of your PC.

Download and run HijackThis:

HijackThis - Trend Micro USA

Run a scan and copy and paste the log into your next post please.

Tom
 

My Computer

System One

  • Name
    Tom Smith
    Manufacturer/Model
    Build #1
    CPU
    Intel Core i7 3770K @4.4GHz
    Motherboard
    ASUS P8Z77-V PRO
    Memory
    Corsair Vengeance 2x4GB DDR3 1600MHz Low Profile (White)
    Graphics Card(s)
    Gigabyte Radeon HD 7850 (2GB GDDR5)
    Sound Card
    Integrated on motherboard
    Monitor(s) Displays
    23" LG LCD/LED IPS
    Screen Resolution
    1920*1080
    Hard Drives
    Samsung EVO 128GB SSD
    Seagate Barracuda 2TB 7200rpm
    2x500GB Seagate FreeAgent 5400rpm
    PSU
    Corsair TX650W V2 (80+ Bronze)
    Case
    NZXT Phantom 410
    Cooling
    Corsair H100 Water Cooler, 1x140mm and 1x120mm stock fans
    Mouse
    Microsoft Desktop 2000 Wireless Mouse
    Keyboard
    Microsoft Desktop 2000 Wireless Keyboard
    Internet Speed
    95 Mb/s Download 70 Mb/s Upload
    Occupation
    Student
    Country Flag
    uk
    State/Region Flag
    uk england
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 6:31:36 PM, on 24/04/2011
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.19048)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Windows\system32\WTablet\Pen_TabletUser.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe
C:\WINDOWS\RtHDVCpl.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files\HP\Digital Imaging\bin\HpqSRmon.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\DivX\DivX Plus Web Player\DDMService.exe
C:\Program Files\PowerISO\PWRISOVM.EXE
C:\Program Files\DivX\DivX Update\DivXUpdate.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files\Hewlett-Packard\HP wireless Assistant\WiFiMsg.EXE
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Program Files\Common Files\Microsoft Shared\Ink\InputPersonalization.exe
C:\Users\Joe Hare\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Joe Hare\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Joe Hare\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\system32\rundll32.exe
C:\Users\Joe Hare\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = AOL.ca - Canada's Breaking News, Entertainment, Music, Life & Style and Email
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = Bing
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = Google
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = AOL.ca - Canada's Breaking News, Entertainment, Music, Life & Style and Email
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Bing
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Bing
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = AOL.ca - Canada's Breaking News, Entertainment, Music, Life & Style and Email
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Increase performance and video formats for your HTML5 <video> - {326E768D-4182-46FD-9C16-1449A49795F4} - C:\Program Files\DivX\DivX Plus Web Player\npdivx32.dll
O2 - BHO: Use the DivX Plus Web Player to watch web videos with less interruptions and smoother playback on supported sites - {593DDEC6-7468-4cdd-90E1-42DADAA222E9} - C:\Program Files\DivX\DivX Plus Web Player\npdivx32.dll
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - (no file)
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Messenger Companion Helper - {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files\Windows Live\Companion\companioncore.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - (no file)
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe"
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SMSERIAL] C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [UCam_Menu] "C:\Program Files\CyberLink\YouCam\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\YouCam" update "Software\CyberLink\YouCam\2.0"
O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [QlbCtrl.exe] C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe
O4 - HKLM\..\Run: [HP Health Check Scheduler] [ProgramFilesFolder]Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [DivX Download Manager] "C:\Program Files\DivX\DivX Plus Web Player\DDmService.exe" start
O4 - HKLM\..\Run: [PWRISOVM.EXE] C:\Program Files\PowerISO\PWRISOVM.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [DivXUpdate] "C:\Program Files\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [OM2_Monitor] "C:\Program Files\OLYMPUS\OLYMPUS Master 2\MMonitor.exe" -NoStart
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [Google Update] "C:\Users\Joe Hare\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - Global Startup: VPN Client.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: @C:\Program Files\Windows Live\Companion\companionlang.dll,-600 - {0000036B-C524-4050-81A0-243669A86B9F} - C:\Program Files\Windows Live\Companion\companioncore.dll
O9 - Extra button: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O16 - DPF: {72209589-8712-48F5-8CE8-C8D90E6156AA} - http://vcu.avayalive.com/webcommon-2.1-b774/downloads/microsetup-web.alive-client.exe
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Com4QLBEx - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\HP Games\My HP Game Console\GameConsoleService.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Norton 360 (N360) - Symantec Corporation - C:\Program Files\Norton 360\Engine\4.2.0.12\ccSvcHst.exe
O23 - Service: QuickPlay Background Capture Service (QBCS) (QPCapSvc) - Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\QPCapSvc.exe
O23 - Service: QuickPlay Task Scheduler (QTS) (QPSched) - Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\QPSched.exe
O23 - Service: Recovery Service for Windows - Unknown owner - C:\Windows\SMINST\BLService.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files\Common Files\Steam\SteamService.exe
O23 - Service: TabletServicePen - Wacom Technology, Corp. - C:\Windows\system32\Pen_Tablet.exe
O23 - Service: Wacom Touch Service (WacomTouchService) - Unknown owner - C:\Windows\system32\WacomTouchService.exe

--
End of file - 10892 bytes
 

My Computer

System One

  • Manufacturer/Model
    HP Pavilion tx2500 Notebook PC
    CPU
    AMD Athlon(tm) X2 Duel-Core QL-60 1.90 GHz
    Memory
    3.00 GB
    Graphics Card(s)
    ATI Radeon HD 3200 Graphics
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Laptop screen + Acer LCD Monitor G185HV
I've tried posting a response, but i get a message saying a mediator has to check it or something?
I'll just attach the file...
 

Attachments

  • hijackthis.log
    10.6 KB · Views: 54

My Computer

System One

  • Manufacturer/Model
    HP Pavilion tx2500 Notebook PC
    CPU
    AMD Athlon(tm) X2 Duel-Core QL-60 1.90 GHz
    Memory
    3.00 GB
    Graphics Card(s)
    ATI Radeon HD 3200 Graphics
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Laptop screen + Acer LCD Monitor G185HV

Shadowjk

Network Enthusiast
Vista Guru
Gold Member
May I ask you to Reinstall all of your Graphics and Display Adapters

Please see the Attached Folder For More Information

Josh
 

Attachments

  • Reinstall Drivers.zip
    1 MB · Views: 105

My Computer

System One

  • Name
    Josh Kingsbury
    Manufacturer/Model
    Custom Built
    CPU
    Intel Core i5 2400 @ 3.10GHz
    Motherboard
    Foxconn H67MP-S/-V/H67MP
    Memory
    8.0GB DDR3 @ 665MHz (2GBx4)
    Graphics Card(s)
    AMD HD Radeon 6870
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    SMB1930NW ([email protected])
    Screen Resolution
    1280x800
    Hard Drives
    977GB Seagate ST31000524AS ATA Device (SATA) + 250GB WD iSCSI attached Drive
    Case
    Novatech Night
    Mouse
    Dell HID-compliant mouse
    Keyboard
    Standard PS/2 Keyboard
    Occupation
    Student - Level 3 Extended Diploma in IT (System S
    Country Flag
    uk
    State/Region Flag
    uk england
Ok. done and done. now what?
 

My Computer

System One

  • Manufacturer/Model
    HP Pavilion tx2500 Notebook PC
    CPU
    AMD Athlon(tm) X2 Duel-Core QL-60 1.90 GHz
    Memory
    3.00 GB
    Graphics Card(s)
    ATI Radeon HD 3200 Graphics
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Laptop screen + Acer LCD Monitor G185HV

tom982

٩(͡๏̯͡๏)۶
Vista Guru
Gold Member
Okay, in HijackThis (if you've closed it, just run a scan again!)

Put ticks next to the following entries:

Code:
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - (no file)
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - (no file)
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - (no file)

Also, I see you're using Norton anti virus. This eats CPU so to speak :p So I would recommend that you change to Microsoft Security Essentials (MSE).

It uses a LOT less RAM and is very highly regarded across this forum. It can be downloaded from:

Virus, Spyware & Malware Protection | Microsoft Security Essentials

The Norton removal tool can be found here: Download and run the Norton Removal Tool to uninstall your Norton product | Norton Support

Tom
 

My Computer

System One

  • Name
    Tom Smith
    Manufacturer/Model
    Build #1
    CPU
    Intel Core i7 3770K @4.4GHz
    Motherboard
    ASUS P8Z77-V PRO
    Memory
    Corsair Vengeance 2x4GB DDR3 1600MHz Low Profile (White)
    Graphics Card(s)
    Gigabyte Radeon HD 7850 (2GB GDDR5)
    Sound Card
    Integrated on motherboard
    Monitor(s) Displays
    23" LG LCD/LED IPS
    Screen Resolution
    1920*1080
    Hard Drives
    Samsung EVO 128GB SSD
    Seagate Barracuda 2TB 7200rpm
    2x500GB Seagate FreeAgent 5400rpm
    PSU
    Corsair TX650W V2 (80+ Bronze)
    Case
    NZXT Phantom 410
    Cooling
    Corsair H100 Water Cooler, 1x140mm and 1x120mm stock fans
    Mouse
    Microsoft Desktop 2000 Wireless Mouse
    Keyboard
    Microsoft Desktop 2000 Wireless Keyboard
    Internet Speed
    95 Mb/s Download 70 Mb/s Upload
    Occupation
    Student
    Country Flag
    uk
    State/Region Flag
    uk england

Shadowjk

Network Enthusiast
Vista Guru
Gold Member
Please Note that Microsoft Security Essentials only Provides Basic Protection

If you do Online Banking then Keep Norton if not then I would Suggest Removing it

Hope This Helps,
Josh
 

My Computer

System One

  • Name
    Josh Kingsbury
    Manufacturer/Model
    Custom Built
    CPU
    Intel Core i5 2400 @ 3.10GHz
    Motherboard
    Foxconn H67MP-S/-V/H67MP
    Memory
    8.0GB DDR3 @ 665MHz (2GBx4)
    Graphics Card(s)
    AMD HD Radeon 6870
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    SMB1930NW ([email protected])
    Screen Resolution
    1280x800
    Hard Drives
    977GB Seagate ST31000524AS ATA Device (SATA) + 250GB WD iSCSI attached Drive
    Case
    Novatech Night
    Mouse
    Dell HID-compliant mouse
    Keyboard
    Standard PS/2 Keyboard
    Occupation
    Student - Level 3 Extended Diploma in IT (System S
    Country Flag
    uk
    State/Region Flag
    uk england

tom982

٩(͡๏̯͡๏)۶
Vista Guru
Gold Member
I use MSE and Malwarebytes to provide protection on my laptop and I also have Trusteer Rapport installed to protect me when I use online banking.

Rapport said:
Rapport implements a completely new approach to protecting customers and employees. By locking down customer browsers and creating a tunnel for safe communication with the online website, Rapport prevents Man-in-the-Browser malware and Man-in-the-Middle attacks. Rapport also prevents phishing via website authentication to ensure that account credentials are passed to genuine sources only.

Most banks recommend that you use this

Tom
 

My Computer

System One

  • Name
    Tom Smith
    Manufacturer/Model
    Build #1
    CPU
    Intel Core i7 3770K @4.4GHz
    Motherboard
    ASUS P8Z77-V PRO
    Memory
    Corsair Vengeance 2x4GB DDR3 1600MHz Low Profile (White)
    Graphics Card(s)
    Gigabyte Radeon HD 7850 (2GB GDDR5)
    Sound Card
    Integrated on motherboard
    Monitor(s) Displays
    23" LG LCD/LED IPS
    Screen Resolution
    1920*1080
    Hard Drives
    Samsung EVO 128GB SSD
    Seagate Barracuda 2TB 7200rpm
    2x500GB Seagate FreeAgent 5400rpm
    PSU
    Corsair TX650W V2 (80+ Bronze)
    Case
    NZXT Phantom 410
    Cooling
    Corsair H100 Water Cooler, 1x140mm and 1x120mm stock fans
    Mouse
    Microsoft Desktop 2000 Wireless Mouse
    Keyboard
    Microsoft Desktop 2000 Wireless Keyboard
    Internet Speed
    95 Mb/s Download 70 Mb/s Upload
    Occupation
    Student
    Country Flag
    uk
    State/Region Flag
    uk england
Ok. i've done that.
And with regards to Norton, i've tried to delete it numerous times, and I actually thought I had. There is no Norton still installed on my computer, but there are files that I can't seem to delete.
Is there a way to purge all of norton from my system?
And I will install Microsoft Security Essentials now.
 

My Computer

System One

  • Manufacturer/Model
    HP Pavilion tx2500 Notebook PC
    CPU
    AMD Athlon(tm) X2 Duel-Core QL-60 1.90 GHz
    Memory
    3.00 GB
    Graphics Card(s)
    ATI Radeon HD 3200 Graphics
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Laptop screen + Acer LCD Monitor G185HV

tom982

٩(͡๏̯͡๏)۶
Vista Guru
Gold Member
Download and install Revo Uninstaller]

Try removing it with this

If that fails then download and install CCleaner

Use the Cleaner option and then the registry option, but at the prompt MAKE A BACKUP OF THE REGISTRY!

Tom
 

My Computer

System One

  • Name
    Tom Smith
    Manufacturer/Model
    Build #1
    CPU
    Intel Core i7 3770K @4.4GHz
    Motherboard
    ASUS P8Z77-V PRO
    Memory
    Corsair Vengeance 2x4GB DDR3 1600MHz Low Profile (White)
    Graphics Card(s)
    Gigabyte Radeon HD 7850 (2GB GDDR5)
    Sound Card
    Integrated on motherboard
    Monitor(s) Displays
    23" LG LCD/LED IPS
    Screen Resolution
    1920*1080
    Hard Drives
    Samsung EVO 128GB SSD
    Seagate Barracuda 2TB 7200rpm
    2x500GB Seagate FreeAgent 5400rpm
    PSU
    Corsair TX650W V2 (80+ Bronze)
    Case
    NZXT Phantom 410
    Cooling
    Corsair H100 Water Cooler, 1x140mm and 1x120mm stock fans
    Mouse
    Microsoft Desktop 2000 Wireless Mouse
    Keyboard
    Microsoft Desktop 2000 Wireless Keyboard
    Internet Speed
    95 Mb/s Download 70 Mb/s Upload
    Occupation
    Student
    Country Flag
    uk
    State/Region Flag
    uk england

Shadowjk

Network Enthusiast
Vista Guru
Gold Member
warning   Warning
Registry Cleaners are to only be used in this case. Vista Forum is not responsible for any Damadge made to your computer using the Registry Cleaner. Please proceed at your own Risk


If you recieve the Graphic Panic again then please Report back

Josh
 

My Computer

System One

  • Name
    Josh Kingsbury
    Manufacturer/Model
    Custom Built
    CPU
    Intel Core i5 2400 @ 3.10GHz
    Motherboard
    Foxconn H67MP-S/-V/H67MP
    Memory
    8.0GB DDR3 @ 665MHz (2GBx4)
    Graphics Card(s)
    AMD HD Radeon 6870
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    SMB1930NW ([email protected])
    Screen Resolution
    1280x800
    Hard Drives
    977GB Seagate ST31000524AS ATA Device (SATA) + 250GB WD iSCSI attached Drive
    Case
    Novatech Night
    Mouse
    Dell HID-compliant mouse
    Keyboard
    Standard PS/2 Keyboard
    Occupation
    Student - Level 3 Extended Diploma in IT (System S
    Country Flag
    uk
    State/Region Flag
    uk england

americancritic

Vista Guru
Gold Member
Hello Joe

On the driver issue.

1. Click Start
2. In the search box type: Device manager
3. Click update device drivers
4. Click view
5. Click show hidden devices
6. Make sure there are no yellow warning flags next to any of your drivers, plus this is where you update your drivers if need be.
 

My Computer

System One

  • Name
    Tom Adams
    Manufacturer/Model
    a6530f Desktop
    CPU
    HP-PAVILION
    Motherboard
    M2N68-LA (Narra3)
    Memory
    8 Gigs of Ram/DDR2 PC2-6400 MB/sec
    Graphics Card(s)
    NVIDIA GeForce 6150SE nForce 430
    Sound Card
    Intergrated Realtex ALC888S Audio
    Monitor(s) Displays
    LG W40 series widescreen
    Screen Resolution
    1600 X 900
    Hard Drives
    1 640 GB Sata transfer rating: 3.0 Gb/sec speed: 7200 RPM
    PSU
    300W
    Case
    Mid-Size ATX
    Mouse
    Microsoft Wireless Mouse 5000
    Keyboard
    HP Multimedia Keyboard
    Occupation
    Retired P.I.
    Other Info
    Processor: AMD Phenom X3 8450 Operating speed: Up to 2.1 GHz, Number of cores: 3, Socket: AM2+, Bus speed: 3600 MHz HT3 (clocked down to 2000 MHz)

    Modem: 56K WinModem/

    Supermulti: 16X DVD(+/-)R/RW 12X Ram (+/-)R DL Lightscribe SATA Drive

    Menory Card Reader: 15-in-1 Multimedia Card Reader

    Media Drive
    Country Flag
    usa
    State/Region Flag
    us arizona
ok, the only little yellow flag is next to Microsoft ISATAP Adapter #2. I tried updating it but its still yellow. Should I uninstall it and have my computer reinstall it?
 

My Computer

System One

  • Manufacturer/Model
    HP Pavilion tx2500 Notebook PC
    CPU
    AMD Athlon(tm) X2 Duel-Core QL-60 1.90 GHz
    Memory
    3.00 GB
    Graphics Card(s)
    ATI Radeon HD 3200 Graphics
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Laptop screen + Acer LCD Monitor G185HV

Shadowjk

Network Enthusiast
Vista Guru
Gold Member
Yes , After the Uninstall please Restart your Computer

Josh
 

My Computer

System One

  • Name
    Josh Kingsbury
    Manufacturer/Model
    Custom Built
    CPU
    Intel Core i5 2400 @ 3.10GHz
    Motherboard
    Foxconn H67MP-S/-V/H67MP
    Memory
    8.0GB DDR3 @ 665MHz (2GBx4)
    Graphics Card(s)
    AMD HD Radeon 6870
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    SMB1930NW ([email protected])
    Screen Resolution
    1280x800
    Hard Drives
    977GB Seagate ST31000524AS ATA Device (SATA) + 250GB WD iSCSI attached Drive
    Case
    Novatech Night
    Mouse
    Dell HID-compliant mouse
    Keyboard
    Standard PS/2 Keyboard
    Occupation
    Student - Level 3 Extended Diploma in IT (System S
    Country Flag
    uk
    State/Region Flag
    uk england

kesume

Vista Guru
Last edited:

My Computer

System One

  • Name
    Keith
    Manufacturer/Model
    Hewlett-Packard SR5019UK
    CPU
    AMD Athlon 64 processor 3800 + 2.40GHz
    Motherboard
    M2N68-LA (Narra)
    Memory
    2.50GB
    Graphics Card(s)
    nVidia GeForce
    Sound Card
    Realtec ALC888 Audio
    Monitor(s) Displays
    17" LCD Monitor
    Hard Drives
    160 Gb Usable Hard Drive
    Occupation
    Retired Prof. of Landscape Design (Japan)
    Other Info
    HP G56 Laptop Win 7 64bit. 4Gb Ram DDR2's. Hitachi 450Gb Hard Drive. Pentium(R) Duel-Core CPU.
    Country Flag
    uk
    State/Region Flag
    uk yorkshire
Hello. So amidst all the help you have given [which has been very helpful, don't get me wrong :) ] I am still experiencing the same problem. At this point I really don't know what I should do. Can someone walk me though opening up my laptop and maybe cleaning the fan/heatsink? I am almost certain this problem is centered around the heat of my computer.
 

My Computer

System One

  • Manufacturer/Model
    HP Pavilion tx2500 Notebook PC
    CPU
    AMD Athlon(tm) X2 Duel-Core QL-60 1.90 GHz
    Memory
    3.00 GB
    Graphics Card(s)
    ATI Radeon HD 3200 Graphics
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Laptop screen + Acer LCD Monitor G185HV
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