Computer randomly restarts when playing games... vista problem? Idk.

deszilla

New Member
When I first got my computer, it worked just fine, I played all my games such as Call of Duty Modern Warfare 2 and WoW on the fullest settings without a problem. Then a few months later it began restarting after anywhere between 30 mins to 1hour+ of playing. I called the makers of my computer, we tried to see if it was overheating but it wasnt, I also tested the videocards, it wasnt that either. Then, out of nowhere it fixed itself for a few months, then out of nowhere it happened again. I restored my computer to an earlier time and it worked for a few days and now it's restarting again.

Could this be a Vista problem? I had a friend who said he had the same problem with his new comp but he upgraded to windows 7 and it has yet to restart... I have no idea, any sort of help would be much appreciated...

Thanks.
 

My Computer

System One

  • CPU
    Intel Core i7 CPU 920 @ 2.67GHz (quadcore)
    Motherboard
    Asus P6T
    Memory
    12 Gb
    Graphics Card(s)
    Dual Nividia 9800gt
    PSU
    650watt

Shadowjk

Network Enthusiast
Vista Guru
Gold Member

My Computer

System One

  • Manufacturer/Model
    Custom Built
    CPU
    Intel Core i5 2400 @ 3.10GHz
    Motherboard
    Foxconn H67MP-S/-V/H67MP
    Memory
    8.0GB DDR3 @ 665MHz (2GBx4)
    Graphics Card(s)
    AMD HD Radeon 6870
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    SMB1930NW ([email protected])
    Screen Resolution
    1280x800
    Hard Drives
    977GB Seagate ST31000524AS ATA Device (SATA) + 250GB WD iSCSI attached Drive
    Case
    Novatech Night
    Mouse
    Dell HID-compliant mouse
    Keyboard
    Standard PS/2 Keyboard

deszilla

New Member
No I haven't tried that, what does that do?
 

My Computer

System One

  • CPU
    Intel Core i7 CPU 920 @ 2.67GHz (quadcore)
    Motherboard
    Asus P6T
    Memory
    12 Gb
    Graphics Card(s)
    Dual Nividia 9800gt
    PSU
    650watt

deszilla

New Member
Ok I did everything you said but it came up with this:

Windows Resource Protection did not find any integrity violations.

So, it looks like that's not the problem. Thank you for the suggestion though, anymore suggestions?

My comp restarted again today... I just really want to get this fixed :(
 

My Computer

System One

  • CPU
    Intel Core i7 CPU 920 @ 2.67GHz (quadcore)
    Motherboard
    Asus P6T
    Memory
    12 Gb
    Graphics Card(s)
    Dual Nividia 9800gt
    PSU
    650watt

tom982

٩(͡๏̯͡๏)۶
Vista Guru
Gold Member
No I haven't tried that, what does that do?
The SFC command checks the integrity of the system files, and will attempt to fix missing or corrupt files.

Do you have the latest driver for your video card?

Does it only shut down playing on games? Or is it random? How recent is this problem?

Tom
 

My Computer

System One

  • Manufacturer/Model
    Build #1
    CPU
    Intel Core i7 3770K @4.4GHz
    Motherboard
    ASUS P8Z77-V PRO
    Memory
    Corsair Vengeance 2x4GB DDR3 1600MHz Low Profile (White)
    Graphics Card(s)
    Gigabyte Radeon HD 7850 (2GB GDDR5)
    Sound Card
    Integrated on motherboard
    Monitor(s) Displays
    23" LG LCD/LED IPS
    Screen Resolution
    1920*1080
    Hard Drives
    Samsung EVO 128GB SSD
    Seagate Barracuda 2TB 7200rpm
    2x500GB Seagate FreeAgent 5400rpm
    PSU
    Corsair TX650W V2 (80+ Bronze)
    Case
    NZXT Phantom 410
    Cooling
    Corsair H100 Water Cooler, 1x140mm and 1x120mm stock fans
    Mouse
    Microsoft Desktop 2000 Wireless Mouse
    Keyboard
    Microsoft Desktop 2000 Wireless Keyboard
    Internet Speed
    95 Mb/s Download 70 Mb/s Upload

stoneys-nutz

Gamerholic
Vista Guru
Gold Member
Hello deszilla,
Can you fill in your system specs, thanks.

Can you confirm that you have all the Windows updates and service packs 1&2 installed.
 

My Computer

System One

  • Manufacturer/Model
    Self Build
    CPU
    QX9650 (black box) [email protected]
    Motherboard
    Asus P5Q Premium
    Memory
    8GB-4x2GB Corsair Dominator DDR 2-1066
    Graphics Card(s)
    2 x ASUS EAH 4870 X 2 (Quad)
    Sound Card
    Supreme FX 2
    Monitor(s) Displays
    Fujitsu Siemens 22inch flat screen
    Screen Resolution
    1680x1050
    Hard Drives
    150 Gig WD Raptor
    300 Gig Maxtor
    300 Gig Maxtor, (External)
    PSU
    CoolerMaster 1000
    Case
    CoolerMaster N-Vidia stacker 830
    Cooling
    Noctua NH-U12P x 1x120mm fan, 6x120mm case fans
    Mouse
    Logitech G5
    Keyboard
    Logitech G15
    Internet Speed
    20Mbps
    Other Info
    Audio FX Pro 5+1 gaming head set

richc46

Vista Guru
Gold Member
Welcome,

I think that I may have the fix

Control Panel

Systems

Advanced System Settings

Startup and recovery setting

Untick automatic restart


Then let us know
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT

deszilla

New Member
Hey guys,

Tom -
the problem has been happening for the past year off and on. It randomly fixes itself but just recently my computer began restarting again. I do have all the latest video card drivers.
Also it only happens when I'm playing games, never when surfing the web or when it's left on for long periods of time.

Stoneys -
I just filled in the specs that I could, if you need more lemme know I'll try and find them some how. I do have SP 1 and 2 installed, just checked my update history.

richc46 -
I have done that already in the past, it still restarts without warning no matter what.


Thank you everyone for the responses.
 

My Computer

System One

  • CPU
    Intel Core i7 CPU 920 @ 2.67GHz (quadcore)
    Motherboard
    Asus P6T
    Memory
    12 Gb
    Graphics Card(s)
    Dual Nividia 9800gt
    PSU
    650watt

tom982

٩(͡๏̯͡๏)۶
Vista Guru
Gold Member
Hey guys,

Tom -
the problem has been happening for the past year off and on. It randomly fixes itself but just recently my computer began restarting again. I do have all the latest video card drivers.
Also it only happens when I'm playing games, never when surfing the web or when it's left on for long periods of time.

Stoneys -
I just filled in the specs that I could, if you need more lemme know I'll try and find them some how. I do have SP 1 and 2 installed, just checked my update history.

richc46 -
I have done that already in the past, it still restarts without warning no matter what.


Thank you everyone for the responses.
Thanks for all the information, with your spec you should have no problems playing even the most demanding of games.

I hope you are not offended by me asking this, but are these games legal copies? I only ask because cracks and patches are often laced with problems.

Tom
 

My Computer

System One

  • Manufacturer/Model
    Build #1
    CPU
    Intel Core i7 3770K @4.4GHz
    Motherboard
    ASUS P8Z77-V PRO
    Memory
    Corsair Vengeance 2x4GB DDR3 1600MHz Low Profile (White)
    Graphics Card(s)
    Gigabyte Radeon HD 7850 (2GB GDDR5)
    Sound Card
    Integrated on motherboard
    Monitor(s) Displays
    23" LG LCD/LED IPS
    Screen Resolution
    1920*1080
    Hard Drives
    Samsung EVO 128GB SSD
    Seagate Barracuda 2TB 7200rpm
    2x500GB Seagate FreeAgent 5400rpm
    PSU
    Corsair TX650W V2 (80+ Bronze)
    Case
    NZXT Phantom 410
    Cooling
    Corsair H100 Water Cooler, 1x140mm and 1x120mm stock fans
    Mouse
    Microsoft Desktop 2000 Wireless Mouse
    Keyboard
    Microsoft Desktop 2000 Wireless Keyboard
    Internet Speed
    95 Mb/s Download 70 Mb/s Upload

deszilla

New Member
Hey Tom,

Yes they are all legal copies and no I'm not offended so no worries.
 

My Computer

System One

  • CPU
    Intel Core i7 CPU 920 @ 2.67GHz (quadcore)
    Motherboard
    Asus P6T
    Memory
    12 Gb
    Graphics Card(s)
    Dual Nividia 9800gt
    PSU
    650watt

richc46

Vista Guru
Gold Member

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT

stoneys-nutz

Gamerholic
Vista Guru
Gold Member
Hello deszilla,
Can you confirm that nothing is overclocked.

I think you need to start diagnosing the hardware. richc46 is on the right track, after checking the memory, i think i would remove one card and see if there is any improvement, then, depending on the results, swap the card and try the other one.

I have seen this before, it turned out it was the PSU, what PSU do you have ?.

Can you install SpeedFan and tell us what the temps are, thanks.

Download SpeedFan - Access temperature sensor in your computer

I'm assuming you have the latest video drivers and DirectX version, in case you don't, here is the link.

Download details: DirectX End-User Runtime

Are there any driver updates for your video card, sound card, and chipset drivers ?.

Lastly, can you download, update, and scan with this free software, thanks.

Malwarebytes

Give this a go and post your results, good luck.
 

My Computer

System One

  • Manufacturer/Model
    Self Build
    CPU
    QX9650 (black box) [email protected]
    Motherboard
    Asus P5Q Premium
    Memory
    8GB-4x2GB Corsair Dominator DDR 2-1066
    Graphics Card(s)
    2 x ASUS EAH 4870 X 2 (Quad)
    Sound Card
    Supreme FX 2
    Monitor(s) Displays
    Fujitsu Siemens 22inch flat screen
    Screen Resolution
    1680x1050
    Hard Drives
    150 Gig WD Raptor
    300 Gig Maxtor
    300 Gig Maxtor, (External)
    PSU
    CoolerMaster 1000
    Case
    CoolerMaster N-Vidia stacker 830
    Cooling
    Noctua NH-U12P x 1x120mm fan, 6x120mm case fans
    Mouse
    Logitech G5
    Keyboard
    Logitech G15
    Internet Speed
    20Mbps
    Other Info
    Audio FX Pro 5+1 gaming head set

deszilla

New Member
Ok, I ran the memtest on every stick of Ram, it found no errors on any of them. I already have speed fan downloaded, I looked at the cooling while talking to the makers of my comp and the cooling was perfectly fine. I don't have any viruses, I use AVG and pay for it (legitimately).

As for my PSU, its a 650watt, could it be too small for dual Nvidia 9800gt's? do you think I might possibly need a bigger power supply?
 

My Computer

System One

  • CPU
    Intel Core i7 CPU 920 @ 2.67GHz (quadcore)
    Motherboard
    Asus P6T
    Memory
    12 Gb
    Graphics Card(s)
    Dual Nividia 9800gt
    PSU
    650watt

stoneys-nutz

Gamerholic
Vista Guru
Gold Member
How hot are your graphics cards getting, i ran two BFG 8800 Ultras, and they got hot hot hot, had to fit three extra case fans to deal with it.
Try it with one card and see what happens.
 

My Computer

System One

  • Manufacturer/Model
    Self Build
    CPU
    QX9650 (black box) [email protected]
    Motherboard
    Asus P5Q Premium
    Memory
    8GB-4x2GB Corsair Dominator DDR 2-1066
    Graphics Card(s)
    2 x ASUS EAH 4870 X 2 (Quad)
    Sound Card
    Supreme FX 2
    Monitor(s) Displays
    Fujitsu Siemens 22inch flat screen
    Screen Resolution
    1680x1050
    Hard Drives
    150 Gig WD Raptor
    300 Gig Maxtor
    300 Gig Maxtor, (External)
    PSU
    CoolerMaster 1000
    Case
    CoolerMaster N-Vidia stacker 830
    Cooling
    Noctua NH-U12P x 1x120mm fan, 6x120mm case fans
    Mouse
    Logitech G5
    Keyboard
    Logitech G15
    Internet Speed
    20Mbps
    Other Info
    Audio FX Pro 5+1 gaming head set

deszilla

New Member
My graphics cards are just fine when it comes to heating. I'll check to see how hot it gets but I assure you it's not the problem. I have no idea what else to do.
 

My Computer

System One

  • CPU
    Intel Core i7 CPU 920 @ 2.67GHz (quadcore)
    Motherboard
    Asus P6T
    Memory
    12 Gb
    Graphics Card(s)
    Dual Nividia 9800gt
    PSU
    650watt

deszilla

New Member
Hey guys,
In the past I took out one videocard and it seemed to fix it but then it restarted after a week or more. I put the other one back in and it seemed to fix it again but then it restarted again which is where I'm at now... :(
 

My Computer

System One

  • CPU
    Intel Core i7 CPU 920 @ 2.67GHz (quadcore)
    Motherboard
    Asus P6T
    Memory
    12 Gb
    Graphics Card(s)
    Dual Nividia 9800gt
    PSU
    650watt

stoneys-nutz

Gamerholic
Vista Guru
Gold Member
Hey guys,
In the past I took out one videocard and it seemed to fix it but then it restarted after a week or more. I put the other one back in and it seemed to fix it again but then it restarted again which is where I'm at now... :(

Did you swap the cards, or just refit the other card ?.
 

My Computer

System One

  • Manufacturer/Model
    Self Build
    CPU
    QX9650 (black box) [email protected]
    Motherboard
    Asus P5Q Premium
    Memory
    8GB-4x2GB Corsair Dominator DDR 2-1066
    Graphics Card(s)
    2 x ASUS EAH 4870 X 2 (Quad)
    Sound Card
    Supreme FX 2
    Monitor(s) Displays
    Fujitsu Siemens 22inch flat screen
    Screen Resolution
    1680x1050
    Hard Drives
    150 Gig WD Raptor
    300 Gig Maxtor
    300 Gig Maxtor, (External)
    PSU
    CoolerMaster 1000
    Case
    CoolerMaster N-Vidia stacker 830
    Cooling
    Noctua NH-U12P x 1x120mm fan, 6x120mm case fans
    Mouse
    Logitech G5
    Keyboard
    Logitech G15
    Internet Speed
    20Mbps
    Other Info
    Audio FX Pro 5+1 gaming head set

deszilla

New Member
I took one card out and tried playing games with that. It worked for awhile and then I put the other card back in so both cards were in at the same time. I never swapped the other card out though.
 

My Computer

System One

  • CPU
    Intel Core i7 CPU 920 @ 2.67GHz (quadcore)
    Motherboard
    Asus P6T
    Memory
    12 Gb
    Graphics Card(s)
    Dual Nividia 9800gt
    PSU
    650watt

stoneys-nutz

Gamerholic
Vista Guru
Gold Member
Try one card at a time, if one is bad, it will pull the other one down, i had this with two BFG 88oo Ultras, took me ages to find out what it was, still having nightmares. ;)
 

My Computer

System One

  • Manufacturer/Model
    Self Build
    CPU
    QX9650 (black box) [email protected]
    Motherboard
    Asus P5Q Premium
    Memory
    8GB-4x2GB Corsair Dominator DDR 2-1066
    Graphics Card(s)
    2 x ASUS EAH 4870 X 2 (Quad)
    Sound Card
    Supreme FX 2
    Monitor(s) Displays
    Fujitsu Siemens 22inch flat screen
    Screen Resolution
    1680x1050
    Hard Drives
    150 Gig WD Raptor
    300 Gig Maxtor
    300 Gig Maxtor, (External)
    PSU
    CoolerMaster 1000
    Case
    CoolerMaster N-Vidia stacker 830
    Cooling
    Noctua NH-U12P x 1x120mm fan, 6x120mm case fans
    Mouse
    Logitech G5
    Keyboard
    Logitech G15
    Internet Speed
    20Mbps
    Other Info
    Audio FX Pro 5+1 gaming head set

deszilla

New Member
Alright I'll try it, thank you!
 

My Computer

System One

  • CPU
    Intel Core i7 CPU 920 @ 2.67GHz (quadcore)
    Motherboard
    Asus P6T
    Memory
    12 Gb
    Graphics Card(s)
    Dual Nividia 9800gt
    PSU
    650watt
Top