dell inspiron event log errors

[stoneys-nutz]

All three point to either driver or memory problems, the faulting module on all three are different, which to me suggests memory, either the ram itself, bad ram slots, or a bad memory controller.

At this point i don't think you have anything to lose by formating and doing a clean install, if you backup all your data first, it wont be too painful.

 

[richc46]

I have read your dump files and agree with Stoney, this group are memory and driver related. A clean install will solve your problem. You can use windows easy transfer to make the installation as painless as possible. With easy transfer only programs would have to be reinstalled. Everything else, favorites, desktop. cookies, and settings can be transferred.

 Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
 
Loading Dump File [C:\Users\richc46\AppData\Local\Temp\Temp1_6-6-10[1].zip\Mini060610-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows Server 2008/Windows Vista Kernel Version 6002 (Service Pack 2) MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 6002.18209.x86fre.vistasp2_gdr.100218-0019
Machine Name:
Kernel base = 0x82245000 PsLoadedModuleList = 0x8235cc70
Debug session time: Sun Jun  6 10:28:13.704 2010 (GMT-4)
System Uptime: 0 days 1:34:27.731
Loading Kernel Symbols
...............................................................
................................................................
..........................
Loading User Symbols
Loading unloaded module list
........
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck C1, {b3304f48, 0, b8, 22}
Probably caused by : CLASSPNP.SYS ( CLASSPNP!DestroyTransferPacket+53 )
Followup: MachineOwner
---------
1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
SPECIAL_POOL_DETECTED_MEMORY_CORRUPTION (c1)
Special pool has detected memory corruption.  Typically the current thread's
stack backtrace will reveal the guilty party.
Arguments:
Arg1: b3304f48, address trying to free
Arg2: 00000000, bytes requested
Arg3: 000000b8, bytes calculated
Arg4: 00000022, caller is trying to free a bad address
Debugging Details:
------------------
 
BUGCHECK_STR:  0xC1_22
SPECIAL_POOL_CORRUPTION_TYPE:  22
CUSTOMER_CRASH_COUNT:  1
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  svchost.exe
CURRENT_IRQL:  2
LAST_CONTROL_TRANSFER:  from 822cfd07 to 82312b8d
STACK_TEXT:  
803f0c04 822cfd07 000000c1 b3304f48 00000000 nt!KeBugCheckEx+0x1e
803f0cfc 823320f0 b3304f48 00000000 b3304f48 nt!MmFreeSpecialPool+0x6c
803f0d60 822f7666 b3304f48 00000000 803f0d9c nt!ExFreePoolWithTag+0xeb
803f0d7c 825271cd b3304f48 a9ed0140 8d0feb58 nt!IopFreeIrp+0x56
803f0d94 853a43f8 00000000 893e086c 893e07b8 nt!IovFreeIrpPrivate+0x58
803f0dac 853a0c5a 8d0feb58 00000000 8d0feb58 CLASSPNP!DestroyTransferPacket+0x53
803f0dcc 853a051a 892dd700 020feb58 b3304f48 CLASSPNP!EnqueueFreeTransferPacket+0x1db
803f0df4 82527d4d 00000000 b3304f48 000feb58 CLASSPNP!TransferPktComplete+0x3e2
803f0e2c 822ec1fb 00000000 b3304f48 803f0e9c nt!IovpLocalCompletionRoutine+0x16e
803f0e64 82527b95 00000000 b3304f48 b3304f48 nt!IopfCompleteRequest+0x11d
803f0ed4 84cb435b 8d0fec04 a830c2d0 803f0f04 nt!IovCompleteRequest+0x11c
803f0ee4 84cb4d4a 87f470e8 b3304f48 8d0fec04 ataport!IdeCompleteScsiIrp+0x31
803f0f04 84cb2020 87f470e8 00000000 803f0f34 ataport!IdeCommonCrbCompletion+0x44
803f0f14 84cb6ef3 87f420e0 a830c2d0 a830c2d0 ataport!IdeTranslateCompletedRequest+0x26
803f0f34 84cb712d 87f420e0 a830c2d0 803d1120 ataport!IdeProcessCompletedRequests+0x121
803f0f88 822ef6c2 87f4209c 87f42028 00000000 ataport!IdePortCompletionDpc+0xab
803f0ff4 822ed2f5 89074880 00000000 00000000 nt!KiRetireDpcList+0x147
803f0ff8 89074880 00000000 00000000 00000000 nt!KiDispatchInterrupt+0x45
WARNING: Frame IP not in any known module. Following frames may be wrong.
822ed2f5 00000000 0000001b 00c7850f bb830000 0x89074880
 
STACK_COMMAND:  kb
FOLLOWUP_IP: 
CLASSPNP!DestroyTransferPacket+53
853a43f8 8b1dc4c13a85    mov     ebx,dword ptr [CLASSPNP!_imp__ExFreePoolWithTag (853ac1c4)]
SYMBOL_STACK_INDEX:  5
SYMBOL_NAME:  CLASSPNP!DestroyTransferPacket+53
FOLLOWUP_NAME:  MachineOwner
MODULE_NAME: CLASSPNP
IMAGE_NAME:  CLASSPNP.SYS
DEBUG_FLR_IMAGE_TIMESTAMP:  49e01ee9
FAILURE_BUCKET_ID:  0xC1_22_CLASSPNP!DestroyTransferPacket+53
BUCKET_ID:  0xC1_22_CLASSPNP!DestroyTransferPacket+53
Followup: MachineOwner
---------

 

[joeturbo]

Should be pretty painless, only really need to put my documents/photos folders onto a usb. Itried to cut down on as many programs as possible to eliminate the issues.

I am busy this evening but will try restore the laptop to factory settings over the next couple of days, think I did it once before ages ago, found the original cd straight away. I will have a quick read to find out how to reset the pc.

Many thanks guys, ill keep you posted

 

[joeturbo]

i am just copying all my stuff off my laptop tonight. I just checked verifier and it shows

that i have no "unsigned drivers"

But i do have one driver "built for old versions of windows" which is "igdkmd32.sys" (intel graphics kernal mode driver)

 

[richc46]

Hi

Your in there now, get an update. Go to the website and download.

 

[joeturbo]

When i scan my system on the intel site it shows that i have v7.14.10.1409 installed (the latest driver on dells site), but intel list the latest version as v15.12.4.1666
Thats quite a jump, I have downloaded it direct from intel and see will see what happens whe i have installed it, I have created a restore point

 

[joeturbo]

grr, bloody dell. clicked install, started going well then got the following message.
The driver being installed is not validated for this computer. Please obtain the appropriate driver from the manufacturer. Setup will exit....
I have now removed all my documents so think i will go ahead with restoring to factory settings

 

[joeturbo]

Have now restored to factory settings, got a blue screen not long after but with a different code (should of written this down) as i cant seem to find any memory dump folder now? I will try the memtest with the original memory and the newer 4 gig mem later this evening if i get the chance

 

[richc46]

Yes, give us the code, Will not be too helpful but everything we know will help.

 

[joeturbo]

right, i have some good news. I have installed all availiable microsoft updates. (not got onto the dell ones yet.
I have had memtest running for a good few hours now (its on 500%) and still no errors.
I know im gonna have loads of preloaded junk running slowing down the pc, can you somehow have a look so i know whats safe to take off?

 

[richc46]

Just give us the list, we will see what we can do.

 

[joeturbo]

god i sound lazy but how do i do a screen shot that i could upload? Would take forever to write them all lol

 

[ilikefree]

Snipping tool? start/all programs/accessories/snipping tool

 

[joeturbo]

snipping tool worked a treat, many thanks.

Here are the programs installed and also my current startup. There are LOADS of services, do they all need to be left running or can they be trimmed too?

 

[stoneys-nutz]

Have you installed all your Chipset drivers, Sound drivers, Video drivers, and any other driver you may need ?>

 

[joeturbo]

no, have not downloaded any drivers yet, as said before though, can only download what dell have listed as it wont let me install directly from intel