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Solved Disaster after windows vista security update!!

Posts
17
#1
This has been an ongoing issue that has yet to shine a light at the end of the tunnel!!!
I have a Toshiba Satellite L350D Laptop, its running Windows Vista Home Premium 32bit and had the sp2. Just over a month ago, I had ripped a burnt cd and had it in library, the reminder bubble popped up in the bottom right corner letting me know it had downloaded updates and the were ready for my review to install. I did this, then did the mandated shut down restart so update would be loaded and saved. Only after I tried to restart , I haven't been able to get to windows. I downloaded and did iso burn, but I believe an error had occured, cause it did system repair for 29 hours and then instructed to sd & rs, and once I did this, I can't get to see begining of cd with windows etc. I get a disk read error occured, press cntrl, alt, del. I since have received the original recovery media disks that came with laptop, but they won't boot properly.
Toshiba instructs to hold down c button and release when word toshiba appears, but it goes to windows loading files, then ms scroll bar, then c,a,del mesg. or All black and a white mouse arrow. The toshiba recovery wizard had an error code and wont load. Can anyone provide some assistance or walk me through. More details avaliable upon request but I wanted to make sure I was thorough but haven't put anyone to sleep yet. Thanks in advance!!!
Also I have run dskchk and says all ok but didn't load mesgs. at status 50.
 

My Computer

System One

  • Manufacturer/Model
    Toshiba Satellite L350D Laptop
    Memory
    3 gb
    Graphics Card(s)
    NVIDA

richc46

Vista Guru
Gold Member
Fairfield County, CT

Posts
20,105
#2

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT

richc46

Vista Guru
Gold Member
Fairfield County, CT

Posts
20,105
#4
When you boot the computer normally, What happens?
Do you hear beeps or the Vista sounds or nothing?

Try hitting f8 rapidly and quickly at boot, do you get to safe mode?
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
Posts
17
#5
Sorry, I don't make a habit of leaving the house and my internet on/connected to a forum. Further assistance is greatly appreciated. I have cd/dvd drive as first boot. When I power on it shows toshiba screen, goes to windows loading files, then the ms scroll bar, then black with white mouse arrow, no beeps.
Next powered up while holding down c button, released when toshiba was visable per instructions on disk. Same result, windows is loading, then ms scroll bar, then black with white mouse arrow, no beeps. Third I power up and push F8 rapidly and it does the windows files, then the ms scroll, then Advanced Boot Options shows, I select "basic safe mode,(i have tried all 3) and it begins to boot all the drivers, reaches a point and says please wait, then after a bit goes to black screen, with white mouse arrow. Also The only time I have managed to get any beeps is when rapidly pressing F8 and this is the "frozen beep" like when it tells you, yes I am processing your request, you still have to wait cause I am running at maximum speed." please tell me there are still options from here?....
 

My Computer

System One

  • Manufacturer/Model
    Toshiba Satellite L350D Laptop
    Memory
    3 gb
    Graphics Card(s)
    NVIDA

richc46

Vista Guru
Gold Member
Fairfield County, CT

Posts
20,105
#6
What you have is called a Black Screen, it goes by the initials KSOD and unfortunately there is not much more about the remedy.
You can try this
When you see the black screen, can you press CTRL+ALT+DEL or CTRL+SHIFT+ESC and get the screen to start the Task Manager?
If you can, in the task manager, select File/New Task. Type Explorer.exe in the box and click OK. Hopefully this will get things moving again.
While your computer is out of commission, be sure to check back often. I will post ideas that come to mind as will other member
If this does work, see if system restore can put you back again.​
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT

richc46

Vista Guru
Gold Member
Fairfield County, CT

Posts
20,105
#7

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
Posts
17
#8
Its a no go, ctrl, alt, del natta. Same with ctrl, shift, esc. Screen stays black with movable white mouse arrow. I've powered up and go through the F keys. Sometimes I can get the restore to come up but this has the 2 choices of system recovery, and it doesnt show my windows program, but I can get to command prompt. The recovery whizard wont work I get an error code. I will keep a watch. I have an older hp desktop I can run from right now. Also is this A I need a new windows thing or a need new computer thing? Thanks again
 

My Computer

System One

  • Manufacturer/Model
    Toshiba Satellite L350D Laptop
    Memory
    3 gb
    Graphics Card(s)
    NVIDA

richc46

Vista Guru
Gold Member
Fairfield County, CT

Posts
20,105
#9
Black screen is usually Windows.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
Posts
17
#11
I have been fighting my old hp desktop that I am on now has had issues, but my main concern is attempting to get my toshiba laptop up and going again. When I get the black screen, CTRL+ALT+DEL or CTRL+SHIFT+ESC does not get to task manager, or anything. I continue to get a disk read error occured, press ctrl+alt+del and it just seems like it is stuck in this cycle.
 

My Computer

System One

  • Manufacturer/Model
    Toshiba Satellite L350D Laptop
    Memory
    3 gb
    Graphics Card(s)
    NVIDA

ilikefree

Vista Guru
Gold Member
New Zealand

Posts
2,887
#12
If you can get to CMD (command prompt) type
taskmgr.exe

See if it opens then type
explorer.exe
 

My Computer

System One

  • Manufacturer/Model
    Lenovo Thinkpad T400
    CPU
    Intel Mobile Core 2 Duo P8700 @ 2.53GHz
    Motherboard
    LENOVO 64734VM
    Memory
    2.00GB Single-Channel DDR3 @ 531MHz
    Graphics Card(s)
    Intel Mobile Intel 4 Series Express Chipset Family
    Sound Card
    Conexant 20561 SmartAudio HD
    Monitor(s) Displays
    15 inch
    Screen Resolution
    1280 x 800
    Hard Drives
    1x 180GB Intel 530 series SSD
    1 x 120GB Hitachi 5400rmp
    1 x 650GB Western Digital Elements 5400rpm
    1x 1Tb Western Digital Elements 5400rpm
    Internet Speed
    Medium for New Zealand
    Other Info
    Weakest part of my computer is the graphics chipset.
    Only ever used a laptop.
    Also use USB Freeview TV Card
    Lenovo Docking Station
    External Speakers
    Other bits a pieces as needed
#13

My Computer

System One

  • Manufacturer/Model
    Acer Espire 7730ZG
    CPU
    Intel Pentium Dual CPU T3400 @2.16GHz
    Memory
    1T
    Graphics Card(s)
    GeForce 9300M GS
    Hard Drives
    C:\
    D:\
    Mouse
    Trust