Display error, bluescreen, etc

ALJames24

Member
Hello everyone, my name is James and I was using my HP laptop (which is 4+ years old) and was playing World of Warcraft when all of a sudden the screen just froze and there were some tearing (white lines going across the screen). After a couple of seconds the screen went black then a bluescreen error appeared. I was shocked and before I got a chance to read the error code it restarted. All I caught from it was "Display driver failed..." So I waited for the computer to restart and it loaded up windows vista and everything but when it got to the part where it was supposed to show my desktop the screen was black and had random colored lines going everywhere. I was forced to force shut down my computer and I tried it again but got the same thing. I thought at first it was a display driver error so I booted up into safe mode (with networking) to see if it would work there and it did. From there I uninstalled my old display drivers and installed new ones using the automatic driver detection from nvidia's website. I installed it, restarted my computer, and no luck. I also tried to rollback my display driver to a previous version but that didn't work either. Then I tried to restore my computer to an earlier time and same problem. At this point I'm thinking my video card is fried but i'm not sure because many years ago I played games on this computer that was a lot more intense like GTA 4 and I played it without any overheating problems. Now I'm forced to try this computer while in safe mode since I can't do anything while starting it up normally. I also thought about doing a factory restart but I wanted to seek help before doing that. I downloaded bluescreen view to try and get some info from the error. I'll post a picture of that along with pictures of the screen tearing I got while trying to boot up windows normally. Any help from you guys is greatly appreciated. Bluescreen view.jpg photo.jpg photo(1).jpg
 

My Computer

System One

  • Manufacturer/Model
    HP Pavilion
    CPU
    Intel(R) Core(TM)2 Duo CPU @2.20 GHz
    Memory
    3 GB RAM
    Graphics Card(s)
    NVIDIA GeForce 8400M GS
    Sound Card
    Realtek High Definition Audio

ALJames24

Member
Also, in safe mode there are pink lines going across my screen vertically.
 

My Computer

System One

  • Manufacturer/Model
    HP Pavilion
    CPU
    Intel(R) Core(TM)2 Duo CPU @2.20 GHz
    Memory
    3 GB RAM
    Graphics Card(s)
    NVIDIA GeForce 8400M GS
    Sound Card
    Realtek High Definition Audio

wither 3

Vista Guru
Gold Member
I don't know if this will work in Safe Mode.

Run dxdiag.exe. If you have a 64 bit system, make sure you select that at the opening screen. Click on Display. Does it show any problems?
 

My Computer

System One

  • Operating System
    Vista Home Premium 64 bit SP2
    Manufacturer/Model
    Cyberpower
    CPU
    Intel Quad CPU Q6700 2.67 GHZ
    Motherboard
    NVIDIA 780i
    Memory
    4 GB
    Graphics Card(s)
    MSI GTX 560 TI Twin Frozr
    Sound Card
    Sound Blaster SB Audigy
    Monitor(s) Displays
    Viewsonic VG2436
    Screen Resolution
    1920x1080p
    Hard Drives
    Samsung HD 105SI
    WDC WD20
    Case
    Apevia XJupiter
    Cooling
    air
    Mouse
    Logitech MX 600
    Keyboard
    Logitech MX 3200
    Internet Speed
    30 Mbps

roy69

47,65,65,6B
Vista Guru
Gold Member
in addition to what has been said, buy yourself some compressed air and give the fans a good clean. The fact that this happens when you are not in safe mode would point to the GPU getting hot as it is using the correct drivers, but unable to shift the heat. In safe mode the GPU will not be getting as hot because it will be using a cut down version of the drivers and as such not using the GPU to its full capacity.
 

My Computer

System One

  • Manufacturer/Model
    Self Built
    CPU
    I5 3570K
    Motherboard
    Gigabyte Z77-DS3H
    Memory
    4 x 4GB corsair ballistix sport DDR3 1600 Mhz
    Graphics Card(s)
    Gigabyte Geforce GTX 660 TI
    Sound Card
    creative x-fi
    Monitor(s) Displays
    Primary CiBox 22" Widescreen LCD ,Secondary Dell 22" Widescreen
    Screen Resolution
    Both 1680 x 1050
    Hard Drives
    2 x 500G HD (SATA) 1 x 2TB USB
    PSU
    Corsair HX 620W ATX2.2 Modular SLI Complient PSU
    Case
    Antec 900 Ultimate Gaming Case
    Cooling
    3 x 80mm tri led front, 120mm side 120mm back, 200mm top
    Mouse
    Technika TKOPTM2
    Keyboard
    Logik
    Internet Speed
    288 / 4000
    Other Info
    Creative Inspire 7.1 T7900 Speakers
    Trust Graphics Tablet
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