error: shut down pc when playing Blu-Ray movies

[dford2201]

Can anyone help me with this error message- A device attached to the system is not functioning. (0x8007001f)

When I play Blu-Ray movie it shut down pc.


The entry:

<C:\USERS\FORDMEDIA\APPDATA\ROAMING\MICROSOFT\WINDOWS\START MENU\PROGRAMS\CYBERLINK POWERDVD 8\UNINSTALL POWERDVD 8.LNK> in the hash map cannot be updated.
Context: Application, SystemIndex Catalog
Details:
A device attached to the system is not functioning. (0x8007001f)
Event Xml:
<Event xmlns="[URL]http://schemas.microsoft.com/win/2004/08/events/event[/URL]">
<System>

 

[Dwarf]

Hi dford2201 and welcome to Vista Forums

Are you having any other problems with your PC apart from it shutting down when attempting to play a Blu-ray disk? Is it possible that your screen resolution could be causing the problem, especially if you can play ordinary DVDs?
Here is the screen resolution from your specs.

Compare it with the requirements of PowerDVDv8 (taken from the Cyberlink website).

 

[dford2201]

Hi dford2201 and welcome to Vista Forums

Are you having any other problems with your PC apart from it shutting down when attempting to play a Blu-ray disk? Is it possible that your screen resolution could be causing the problem, especially if you can play ordinary DVDs?
Here is the screen resolution from your specs.
View attachment 8185
Compare it with the requirements of PowerDVDv8 (taken from the Cyberlink website).
View attachment 8186

=====================================================
dford2201:Hi=Dwarf;897770
I have recently played these movie title in the past;
BR:X-Men/The last stand
BR:Ghost Rider
BR:Fantastic4
BR:Spider-Man3
BR:SuperMan Returns
BR:Resident:Extinction
=====================================================
recently error
Log Name: Application
Source: Microsoft-Windows-Search
Date: 11/29/2008 12:59:41 AM
Event ID: 3013
Task Category: Gatherer
Level: Error
Keywords: Classic
User: N/A
Computer: FORDMEDIA-PC
Description:
The entry <C:\USERS\FORDMEDIA\APPDATA\ROAMING\MICROSOFT\WINDOWS\START MENU\PROGRAMS\CYBERLINK POWERDVD 8\UNINSTALL POWERDVD 8.LNK> in the hash map cannot be updated.
Context: Application, SystemIndex Catalog
Details:
A device attached to the system is not functioning. (0x8007001f)
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Search" Guid="{CA4E628D-8567-4896-AB6B-835B221F373F}" EventSourceName="Windows Search Service" />
<EventID Qualifiers="49152">3013</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>3</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2008-11-29T08:59:41.000Z" />
<EventRecordID>1160</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>FORDMEDIA-PC</Computer>
<Security />
</System>
<EventData>
<Data Name="ExtraInfo">
Context: Application, SystemIndex Catalog
Details:
A device attached to the system is not functioning. (0x8007001f)
</Data>
<Data Name="Entry">C:\USERS\FORDMEDIA\APPDATA\ROAMING\MICROSOFT\WINDOWS\START MENU\PROGRAMS\CYBERLINK POWERDVD 8\UNINSTALL POWERDVD 8.LNK</Data>
</EventData>
</Event>

 

[dford2201]

Think you very much for your input:Dwarf

PIONEER BD-ROM BDC-202 SCSI CdRom Device

But for some reason these title don't play at all on my PC
I updated my firmware for my BR-DVD drive still the same issue.
I have not change any hardware or add any new device.
================================================
I have played these movies title in the past;
BR:Ghost Rider=?
BR:Resident Evil:Extinction=?
BR:Fantastic4-Rise of the silver surfer=?
BR:Spider-Man3?
BR:X The Last Stand=?
BR:SuperMan Returns=?
=================================================