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Excel not responding

marce

New Member
#1
I am having this problem with excel, I can open excel but if I try to save it goes in to not responding mode, any help out there.

thank you
 

marce

New Member
#3
I am sorry sygnus21, I was on my way back to input more info I am running Vista Home Premium 64 bit 4GB Ram excel or Microsoft Office 2007 Pro on a lenovo laptop my problem withexcel is I open excel application and it open fine but if i insert a heading and try to save it itwill go in to not responding mode it will run like that for about 5 to10 minute.
again thank you
 
Last edited:

marce

New Member
#4
this is some and one of my error I am getting

Description:
A problem caused this program to stop interacting with Windows.
Problem signature:
Problem Event Name: AppHangB1
Application Name: EXCEL.EXE
Application Version: 12.0.6214.1000
Application Timestamp: 47069e60
Hang Signature: e80d
Hang Type: 2048
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional Hang Signature 1: 36a643cb8ab8622cadc30686b0886e39
Additional Hang Signature 2: d18f
Additional Hang Signature 3: be0d2f7516bf40a350dc891373b8bc9c
Additional Hang Signature 4: e80d
Additional Hang Signature 5: 36a643cb8ab8622cadc30686b0886e39
Additional Hang Signature 6: d18f
Additional Hang Signature 7: be0d2f7516bf40a350dc891373b8bc9c
 

sygnus21

Here to learn
Vista Guru
#5
Try these procedures...

1- Open any office app - Word, Excel, PowerPoint. For your example - Excel
2- Click the Office button in the upper left hand corner
3- Click Excel Options (If you'd of opened Word, it would be Word Options)
4- Click Resources
5- Then next to run Microsoft Office Diagnostics click Diagnose

This will run a diagnostic on "ALL" the office programs and attempt to repair/fix any problems found.

Let me know
 

sygnus21

Here to learn
Vista Guru
#7
If you've got all the patches and service pack 1 installed for Office, and you said you've done the procedure I outlined, you may need to uninstall and reinstall office and go from there.

Just curious - Do you have any problems with other office apps?

And for reference, I'm using Office Enterprise 2007 of Vista Ultimate x64 without issues. I added that so you know I’m actually using the program on a 64-bit OS. In fact I use Excel quite extensively as I use Excel for a number of tracking inventories.

Again, make sure you have the latest patches and service pack 1 installed, if that's done, you may need to reinstall Office. You could also try the "uninstall repair procedure" discussed here - http://www.vistax64.com/microsoft-office/219303-outlook-2007-error-2.html, to see if that'll help, but...

Let me know.
 

marce

New Member
#8
Hey sygnus21 thank you again for your help I have Office Enterprise 2007 on my old 32bit desktop running with no problem, and yes all other applycation are working fine the only one is give me problem is excel. If i reinstall will it let me input the same key without reformat the HD again Thank You I will check the error page and I will keep you inform

yes all latest patches and service pack 1 are installed
 
Last edited:

marce

New Member
#9
I sorry well I try repair and reinstall and I get this message. the file open after it goes in to not respond mode for 5 minute I have to live with 6 screws and 2 titanium rod on my back on L3 to L5 waiting 5 minute is not back.

Description:
A problem caused this program to stop interacting with Windows.

Problem signature:
Problem Event Name: AppHangB1
Application Name: EXCEL.EXE
Application Version: 12.0.4518.1014
Application Timestamp: 45428263
Hang Signature: c8ab
Hang Type: 0
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional Hang Signature 1: fd02ca21c8f5fcbf437f3bb72f389c32
Additional Hang Signature 2: cc3d
Additional Hang Signature 3: fa091998dc39a6b0b982bccebc0cec65
Additional Hang Signature 4: c8ab
Additional Hang Signature 5: fd02ca21c8f5fcbf437f3bb72f389c32
Additional Hang Signature 6: cc3d
Additional Hang Signature 7: fa091998dc39a6b0b982bccebc0cec65
 

sygnus21

Here to learn
Vista Guru
#10
OK, completely uninstall the Office Suite, then reinstall the suite. Yes you can use the same key to activate the software.

Let me know.
 

delphin

Eager to learn
Vista Pro
#11
I am having this problem with excel, I can open excel but if I try to save it goes in to not responding mode, any help out there.

thank you

Try opening excel in safe mode,

To do that type excel.exe /safe in run and try to close.

Let me know the result :)
 

marce

New Member
#12
Thank you delphin for your help I did what you say and it open excel then I open the file with the issue and it when in to the not respond mode, and I get this when I try to close the file.

Description:
A problem caused this program to stop interacting with Windows.
Problem signature:
Problem Event Name: AppHangB1
Application Name: EXCEL.EXE
Application Version: 12.0.6214.1000
Application Timestamp: 47069e60
Hang Signature: 072e
Hang Type: 0
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional Hang Signature 1: 9bf73cf0211a67578699e7b4cc9e4bd7
Additional Hang Signature 2: 7fb3
Additional Hang Signature 3: d60c583fa2776fccb5b665760d0fe1f4
Additional Hang Signature 4: 072e
Additional Hang Signature 5: 9bf73cf0211a67578699e7b4cc9e4bd7
Additional Hang Signature 6: 7fb3
Additional Hang Signature 7: d60c583fa2776fccb5b665760d0fe1f4
 

sygnus21

Here to learn
Vista Guru
#13
Since opening Excel in safe mode didn't do anything but get you the same results, you might want to go ahead and remove and reinstall the program. It looks like a file or something dealing with Excel got corrupted.
 

marce

New Member
#14
Since opening Excel in safe mode didn't do anything but get you the same results, you might want to go ahead and remove and reinstall the program. It looks like a file or something dealing with Excel got corrupted.
Hello sygnus21, I have uninstall and reinstall the software, that the my ? I can open the same file using my network on the other pc and it works fine from there.
I also right now getting new update for excel I will get back with you guys later.
again Thank You
 

marce

New Member
#15
hy guys dolphin, sygnus21
You guys will not believe how I got excel working fine now.
Man so EZ and simple; let me tell you my network is running for yrs now, but I have always try to run my network with the same operating system I start with windows 3.0 running DOS, here is the problem one of my OS system on my desktop is setup with Intel duo core 280GHz 32bit 6GB-Ram HD 750gb plus 2 HD of 500GB each in raid, now my vista is running Duo core Intel 200GHz with 4Ram on 64bit 250GB HD this is the problem is my excel will go into the not responding mode if My network is disable now if connect the network excel will go to the not respond mode to solve the problem disconnect network run excel save to file and you are done. I can still do the work from my desktop to both of my pc.
Again I want to give thank dolphin, sygnus21 for all of their help with this issues again and Thank you and my prier to of the people that have been infected with this virus