Firewall and FW service etc not running

Peter Jones

New Member
Hi Guys

WIndows Vista Home Premium on a laptop with auto updating and running Avast antivirus.

It did an automatic Windows update on 3rd June. However, the computer, upon booting, now comes up with a variety of error messages....

Many programs (including Word) will not now run, and I can no longer access the net - wireless networks cannot be detected and even hard wiring to my router will not allow discovery.

Says that there are 'multiple security problems'; esp, that Firewall is not running. Clicking Fix Now has no effect. Trying to run FW has no effect, except to say that the FW service is not running, would I like to run it now? Click ok to find that the FW service will not load; various other Windows services will neither load nor run.

Avast is no longer 'able to secure the computer', etc. Have run full Malware, Virus Killer and Spyware progs, but they have found nothing out of place.

Tried to run Restore, but all the dates have been erased previous to 3 June. Running the earliest one on the 3 June results in error messages to say that Restore was unsuccessful. Same with any later Restore points.

Taken it to a repair shop -all they did was the same as me, and said it will require a factory reset to repair. I cannot believe that I need to do all this, reloading all the software etc and the major grief of all that.

Recently moved house, in rented accommodation so loads of stuff away in storage, so no easy access to my old OEM discs.

Help! Do I really need to reload Windows from scratch? Is there no Windows repair for an easier fix?

I'm comfortable with computers, but no programmer - so all advice in simple steps, please.

Thanks guys

Pete
 

My Computer

Chase

americano
Vista Guru
Gold Member

My Computer

System One

  • Name
    Chase Kurry
    Manufacturer/Model
    HP Pavilion Elite
    CPU
    AMD Phenom 9850 Quad-Core Processor
    Motherboard
    Some Amount of Motherness
    Memory
    6.O GB RAM
    Graphics Card(s)
    EVGA nVIDIA GeForce GT 240 512MB DDR5
    Sound Card
    Some Amount of Soundness
    Monitor(s) Displays
    Two Monitors: HP w1907 & Acer P191w
    Screen Resolution
    1440x900 & 1440x900
    Hard Drives
    WD Caviar Blue 500GB
    PSU
    Some Amount of Voltageness
    Case
    Hp Pavilion Elite Case
    Cooling
    Some Amount of Coolingness
    Mouse
    HP: M/N:M-SBQ133
    Keyboard
    HP: Model Number: KB0911
    Internet Speed
    Comcast: 20 MB/S
    Occupation
    Student / Real Estate
    Other Info
    I have two monitors! I play Call of Duty: Black Ops & Modern Warfare II - Both on PC. Contact me through my website: ChaseKurry.com
    Country Flag
    usa
    State/Region Flag
    us california

stoneys-nutz

Gamerholic
Vista Guru
Gold Member
Hello Peter Jones,
There are a couple of things you can try.
First, open a command prompt as administrator and type sfc/scannow press enter and let it scan, if errors are found you will need to run it again until clean.

If you have a Vista disk, follow this tutorial.

http://www.vistax64.com/tutorials/91467-startup-repair.html

If you need a repair disk follow this tutorial, then follow the above tutorial.

How to Make a Windows Vista Repair Disk If You Don’t Have One - How-To Geek

Hope this helps, good luck and post your results.
 

My Computer

System One

  • Name
    Stuart
    Manufacturer/Model
    Self Build
    CPU
    QX9650 (black box) [email protected]
    Motherboard
    Asus P5Q Premium
    Memory
    8GB-4x2GB Corsair Dominator DDR 2-1066
    Graphics Card(s)
    2 x ASUS EAH 4870 X 2 (Quad)
    Sound Card
    Supreme FX 2
    Monitor(s) Displays
    Fujitsu Siemens 22inch flat screen
    Screen Resolution
    1680x1050
    Hard Drives
    150 Gig WD Raptor
    300 Gig Maxtor
    300 Gig Maxtor, (External)
    PSU
    CoolerMaster 1000
    Case
    CoolerMaster N-Vidia stacker 830
    Cooling
    Noctua NH-U12P x 1x120mm fan, 6x120mm case fans
    Mouse
    Logitech G5
    Keyboard
    Logitech G15
    Internet Speed
    20Mbps
    Other Info
    Audio FX Pro 5+1 gaming head set
    Country Flag
    uk
    State/Region Flag
    uk scotland
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