I didn't find the files(C:\Users\"USERNAME"\AppData\Local\Temp\WER-40234-0.sysdata.xml, C:\Users\"USERNAME"\AppData\Local\Temp\WER13A2.tmp.version.txt) but I did find the C:\Windows\Minidump\Mini021309-02.dmp. Along with 10 other files like that one. But I don't know how to zip them up(I've never had a bsod on xp before).
I checked problem history and they all contained the same thing except for one single line:
Problemsignature
eventname: BlueScreen
OS-version: 6.0.6001.2.1.0.768.3
languagetype-ID: 1053
Files that can describe the problem (some files might not be available)
Mini020709-01.dmp
sysdata.xml
Version.txt
Show a temporary copy of these files
Varning: If the problem was coused by a virus of some other securety threat the can get hurt by opening a copy of the files.
BCCode: 1a
BCP1: 0000000000041790
BCP2: FFFFFA80031EE370
BCP3: 000000000000FFFF
BCP4: 0000000000000000
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1
Serverinformation: 03055fad-22f2-4b88-99d5-cf34fc438e1a(The only changing code)
I think I should try unzip the .dmp , and I really don't want to take it back to the store becouse it's brand new and don't see how getting another new computer would help.
Hi Andy -
I'm not surprised those files are no longer around. They are part of WERCON - Windows Error Reporting (Problem Reports and Solutions). Once you closed the screen that showed their names to you, they were gone. You could probably find them again in WERCON, but at this time, they won't be needed.
If you want to keep the system - that's fine - it is your system and of course your decision to make. When I suggested returning the system, my thoughts were surrounding the
0x1a bugcheck itself - which in many cases I have seen related to a hardware problem, specifically RAM. An HP laptop here is the 4th - the other 3 kept freezing and I returned them. #4 works fine and is now running Windows 7 x64 without incident.
I will be glad to run the dumps for you, but I prefer to have system information to refer to as I process them.
Please download Live SysInternals AutoRuns from Microsoft TechNet and SAVE it to your
DOCUMENTS folder.
http://live.sysinternals.com/autoruns.exe
Next, download the attached zip and extract the lone batch script file to your DESKTOP. Then go to desktop,
RIGHT-click on the batch file icon and select "Run as Administrator".
It will run for approximately 4-8 minutes. You'll see status info scroll on the cmd/DOS screen. Other windows will open and close. No user interaction is required during this process - just let it run. It may appear to "hang" a few times - curser blinking on the DOS screen, but it is not hanging... just working. This app dumps Event Viewer records, executes msinfo32, AutoRuns, systeminfo, driverquery, WMI, etc... and picks up the mini kernel dump files. The resulting output can be found in a newly created sub-folder of Documents and is named
Vista_BSOD_Support.
Also, run a Vista System Health Report - save in HTML default format:
START | type
perfmon /report into the start-search box - a viewer will appear and perfmon will run for about 60 seconds. Save as an HTML file (HTML is the default file extension - you'll see it when you go to save it).
To zip files in Vista - simply RIGHT-click on the Vista_BSOD_Support folder and select "send to compressed (zipped) folder" - you'll then find a file named Vista_BSOD_Support.zip - now do the same with the PERFMON HTML file - right-click, send to compressed/zipped folder. Look for the name you chose, but with a ZIP file extention.
Any ? - please let me know.
Regards. . .
jcgriff2
@
Robertpri - Thank You.
.
.
BTW. I havn't got a image of the bsod but it's only saying something like "dumping physical memmory". Not any useful imformation.
