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Getting BSoD every time I try to restart

Posts
4
#1
I don't know if anyone can help me. I just started getting BSoD when shutting down or restarting. I had just upgraded my printer driver, so I used system restore and set it back before I got the new driver installed. Now it shuts down fine, but....it still gets the "driver_state_failure when I try to restart and only then. The rest of the time it's fine.

I can't figure out what else I did to get this problem started, if my hard drive is dying, I have 2, one internal, and one external as a backup. Is either of them dying?

What I want to know is, obviously how to solve it and make it go away. I can't even figure out the stop code, because it's so fast that I can't write it all down. How do you get a copy of it as Windows hasn't started yet, so I can write it down for help.


I have the following;

Computer: Hewlett Packard Pavilion 6110y, running Windows Vista Home Premium X64 SP2
CPU: Intel Pentium E5300 @ 2.60GHz Wolfdale 45nm Technology
Motherboard: PEGATRON CORPORATION Benicia (CPU 1)
RAM: .00GB Dual-Channel DDR2 @ 399MHz (6-6-6-18)
Display and Graphics Card: DELL E771a ([email protected])
Intel G33/G31 Express Chipset Family (HP)

Hard Drives: 596GB Western Digital WDC WD6400AAKS-65A7B2 (SATA) 106 °F
2794GB Seagate Backup+ Desk USB Device (USB (SATA)


USB Kensington Mouse
USB HP Keyboard
Epson WF-3640 All in one printer

I hope this helps somewhat. I have no idea at all how to get the stop code long enough so that I can see it or capture an image. If anyone could tell me that at least to start with, that would help. I think it has a lot of "F" in the code if that helps. I am so frustrated. We were planning to get a Windows 10 computer over the next Xmas holidays, which makes it even more frustrating. Could anyone help me please. I've been using the computer for a while, but I've never gotten anything like this with XP at all, and nothing till just about a week and a half ago. I don't know if it's the Bios, the drivers, or what. The only software I've loaded that is relatively new is McAffee Internet Security Suite AOL Special Edition, Reimage (to help with the blue screen of death, but it keeps catching on 80.8% done, CCleaner Professional and Glary Utilities Pro, and those were updates to software, I also installed Microsoft's Windows Vista Upgrade Advisor.

Any help would be appreciated.
Thank you for your help and patience with a BSoD newbie
Sincerely yours,
Maghdalena :(
 

My Computer

System One

  • Manufacturer/Model
    Hewlett Packard 6110y
    CPU
    Intel Pentium ES 300 @2.60 ghz Wolfdale 45nm Technology
    Motherboard
    PEGATRON CORPORATION Benicia (CPU 1)
    Memory
    6.00 GB DDR2 @399 mhz(6-6-6-18
    Graphics Card(s)
    Intel G33/G31 Express Chipset Family (HP)
    Sound Card
    HD Pro Webcam C920 Realtek High Definition Audio USB Audio D
    Monitor(s) Displays
    DELL E771a on Intel G33/G31 Express Chipset 1024x768 pixels

townsbg

~~тσωηsвg~~
Vista Guru
Gold Member
US of A

Posts
2,308
#2

My Computers

System One System Two

  • Operating System
    Windows 7 Pro x64
    Manufacturer/Model
    Mid 2010 iMac
    CPU
    Quad core 3.2 Ghz Intel I3
    Memory
    8 gb
    Graphics Card(s)
    ATI Radeon HD 5670 512 mb ram
    Screen Resolution
    1920x1080 and 1440x900
    Hard Drives
    1 TB
  • Operating System
    Windows 2008 R2 Enterprise
    Manufacturer/Model
    Compaq Presario SR5350F
    CPU
    Pentium 2.0 gHZ Dual core E2160
    Memory
    2 gb
    Screen Resolution
    1440 x 900
    Hard Drives
    300 GB

Vistaar

Vista Guru
Posts
540
#3

My Computer

System One

  • Operating System
    Vista Home Premium x86 SP2
    Manufacturer/Model
    HP Pavilion Elite m9150f
    CPU
    Intel Q6600
    Memory
    3 GB
    Graphics Card(s)
    NVIDIA GeForce 8500 GT
Posts
4
#4
Is there one that's better. I'm on a fixed income, and it comes free with AOL Advantage.
 

My Computer

System One

  • Manufacturer/Model
    Hewlett Packard 6110y
    CPU
    Intel Pentium ES 300 @2.60 ghz Wolfdale 45nm Technology
    Motherboard
    PEGATRON CORPORATION Benicia (CPU 1)
    Memory
    6.00 GB DDR2 @399 mhz(6-6-6-18
    Graphics Card(s)
    Intel G33/G31 Express Chipset Family (HP)
    Sound Card
    HD Pro Webcam C920 Realtek High Definition Audio USB Audio D
    Monitor(s) Displays
    DELL E771a on Intel G33/G31 Express Chipset 1024x768 pixels
Posts
4
#5
Thanks. This will get me started. It's now slowing down my shut-downs too, and getting the blue screen of death when I try to shut down now too. Getting really ticked off and frustrated here.. :( I'll try this.:)

Oh, btw, I don't exactly understand how do I name the file? I'm really confused here. Is there a particular protocol as to BSOD file names (other than the .zip part? I got that, it's the first part I'm confused about. Arrgh! Also, I just realized I posted in the wrong category. Sorry about that.



Thanks a lot,
Maghdalena
 
Last edited:

My Computer

System One

  • Manufacturer/Model
    Hewlett Packard 6110y
    CPU
    Intel Pentium ES 300 @2.60 ghz Wolfdale 45nm Technology
    Motherboard
    PEGATRON CORPORATION Benicia (CPU 1)
    Memory
    6.00 GB DDR2 @399 mhz(6-6-6-18
    Graphics Card(s)
    Intel G33/G31 Express Chipset Family (HP)
    Sound Card
    HD Pro Webcam C920 Realtek High Definition Audio USB Audio D
    Monitor(s) Displays
    DELL E771a on Intel G33/G31 Express Chipset 1024x768 pixels

townsbg

~~тσωηsвg~~
Vista Guru
Gold Member
US of A

Posts
2,308
#6
It doesn't really look like they care.
 

My Computers

System One System Two

  • Operating System
    Windows 7 Pro x64
    Manufacturer/Model
    Mid 2010 iMac
    CPU
    Quad core 3.2 Ghz Intel I3
    Memory
    8 gb
    Graphics Card(s)
    ATI Radeon HD 5670 512 mb ram
    Screen Resolution
    1920x1080 and 1440x900
    Hard Drives
    1 TB
  • Operating System
    Windows 2008 R2 Enterprise
    Manufacturer/Model
    Compaq Presario SR5350F
    CPU
    Pentium 2.0 gHZ Dual core E2160
    Memory
    2 gb
    Screen Resolution
    1440 x 900
    Hard Drives
    300 GB
#7
Oh, btw, I don't exactly understand how do I name the file? I'm really confused here. Is there a particular protocol as to BSOD file names (other than the .zip part? I got that, it's the first part I'm confused about. Arrgh! Also, I just realized I posted in the wrong category.
You shouldn't need to rename it, I just let it run by itself and it creates a folder like this,

2016-07-21_22h05_57.png
So you don't need to worry about that part. :)
 

My Computer

System One

  • Manufacturer/Model
    Self Built
    CPU
    Intel I5-2500K @3.3GHz
    Motherboard
    Asrock P67 Extreme4
    Memory
    16GB G.Skill Ripjaws X (4x4GB)
    Graphics Card(s)
    EVGA GeForce 750 Ti SC 2GB
    Sound Card
    ASUS Xonar DG 5.1 Channels 24-bit 96KHz PCI Interface Sound
    Monitor(s) Displays
    auria eq2367
    Screen Resolution
    1920 x 1080
    Hard Drives
    250GB Samsung 850 EVO SSD
    1TB WD Blue
    1TB Hitachi
    PSU
    SeaSonic X 650W 80 Plus Gold
    Case
    Corsair Obsidian 750D
    Cooling
    Corsair H60, Three 140mm case fans
    Mouse
    Logitech Wireless Mouse M310
    Keyboard
    Logitech Wireless Keyboard K520
    Internet Speed
    Wave Broadband ~ 100 down 5 Up
    Other Info
    Laptop specs: HP g7-1365dx /
    CPU: AMD A6-3420M APU with Radeon(tm) HD Graphics /
    RAM: Crucial 8Gb (2x4Gb) /
    SSD: Crucial M4-CT128M4SSD2 ATA Device/ FW 000F /
    GFX: AMD Radeon HD 6520G /
    OS: Windows 10 Pro x64
Posts
4
#8
Cool! Thanks! That helps a lot!
 

My Computer

System One

  • Manufacturer/Model
    Hewlett Packard 6110y
    CPU
    Intel Pentium ES 300 @2.60 ghz Wolfdale 45nm Technology
    Motherboard
    PEGATRON CORPORATION Benicia (CPU 1)
    Memory
    6.00 GB DDR2 @399 mhz(6-6-6-18
    Graphics Card(s)
    Intel G33/G31 Express Chipset Family (HP)
    Sound Card
    HD Pro Webcam C920 Realtek High Definition Audio USB Audio D
    Monitor(s) Displays
    DELL E771a on Intel G33/G31 Express Chipset 1024x768 pixels