HELP

[espatcho]

Graphics
Monitor
Name: Generic Non-PnP Monitor on NVIDIA GeForce 8200M G
Current Resolution: 1024x768 pixels
Work Resolution:1024x738 pixels
State: enabled, primary, output devices support
Monitor Width:1024
Monitor Height:768
Monitor Bpp: 32 bits per pixel
Monitor Frequency: 60Hz
Device: \\.\DISPLAY1\Monitor0

GeForce 8200M G
GPU: MCP77MV/MCP79MVL
Device ID: 10DE-0845
Revision: A3
Subvendor: HP (FFFFFFFE)
DirectX Support: 10.0
DirectX Shader Model: 4.0
OpenGL Support: 3.0
Bus Interface: FPCI
Temperature: 74 C
SLI: Disabled
BIOS Version: 62.77.2f.00.07
ROPs: 4
Shaders: 16 unified
Memory Type: System
Phisical Memory: 256 MB
Virtual Memory: 1920 MB

 

[espatcho]

Audio
Sound Cards
Conexant High Definition SmartAudio 221 NVIDIA HDMI Audio

Playback Device
Speakers( Conexant High Definition SmartAudio 221)

Recording Device
Microphone ( Conexant High Definition SmartAudio 221)

 

[richc46]

OK, with the information on the graphics card and audio card, go to the website and make sure you have the most up to date. Do the same with the drivers on the same websites.

 

[espatcho]

do i just go to the NVIDIA site for both of those

 

[espatcho]

i went to the nvidia site and the release date for the video driver was not the same as the one in device manager, but is says Please check to make sure that your notebook has a supported GPU. I have no idea what any of that means. Not sure if i should download this or not, and just a note the last time i think i did download this one and when i installed it i could no longer access my nvidia control panel

 

[richc46]

I have to go out for a while, but when I return, I will go to the wesite to see if I can help.

 

[espatcho]

thank you richard

 

[richc46]

Your welcome, I am sure that either Stoney or I can get you up to speed, again.

 

[richc46]

Here you go

Software & Driver Downloads HP G60-348CA Notebook PC - HP Customer Care (United States - English)

Before you install anything make a system restore point.

 

[espatcho]

do i have to uninstall any of my drivers before i download and install the new ones and are there certain ones i should do, or do all of them

 

[richc46]

Maybe the safe way is to follow these instructions on changing drivers. Since you seem unsure, do not want to take a change that you lose internet contact as you are working

How do I install a computer driver?

Look at the replacing section.


Lets try one, change your audio. Lets see how that goes.

If you still have problems we may have use the website approach that I sent you to make sure you have the most up to date.

 

[espatcho]

Richard,

I installed all 3, video, audio and chipset so I guess all I can do now is wait and see what happens. Thank you so very much for all your help. I have spent more nights awake lately trying to fix this than you can imagine. Hopefully it works and I can get some sleep tonight. Thanks again for your time and help.

 

[richc46]

Stoney has more experience than me with the dmp file. He will analyze it and get back to you. So make sure you watch this thread.

You are very welcome, and thank you for the generous rep.

 

[stoneys-nutz]

Here are the results of your bug check, sorry for delay, put it down to the time difference.
This is the last event, as you can see, it was caused by the NTFS File system.

STOP 0x00000024: NTFS_FILE_SYSTEM

Usual causes: Disk corruption, insufficient physical memory, Device driver, Indexing, Resident antivirus, backup, defrag programs, Disk/Drive failing/failure

If it still blue screens after the change of drivers then get back to us, but the advice and help you got from Richard should do the trick.

Just had a quick look at the other dump files and they could all be caused by drivers, but we will have to wait and see.

You may want to tidy up your system files after all the BSOD's and the install of new drivers.
Follow these links and download these free apps, install and clean your system.

http://www.malwarebytes.org/

http://www.piriform.com/ccleaner (Backup Registry When Prompted).

 

[espatcho]

Hey stoneys,

thanks to you and Richard for all your help. i have updated my three drivers and haven't crashed since...knock wood. i am installing the two programs you've recommended right now and hopefully i'm good to go. thanks again for everything

 

[richc46]

Great, very lucky you had the dynamic duo of Stoney and Rich

Run the CC now and save if ever needed again. Run Malwarebytes, at least once a week.

 

[espatcho]

Looks like i spoke too soon guys...just crashed again. Where do i go from here

 

[espatcho]

sad part is my warranty is up tomorrow

 

[richc46]

Go to the website of your hard drive manufacturer and test your hard drive.

Take the memory diagnostic test by typing those words in search.

 

[espatcho]

can't seem to find it Richard